Your selected bank accounts
Originating as a global banking leader, HSBC has established itself as one of Australia's top financial institutions. HSBC offers a comprehensive range of financial products, including competitive term deposits, flexible savings accounts, home loans, and a variety of transaction banking accounts. The bank also provides robust online and mobile banking services that allow customers to manage their finances anytime, anywhere.
Their Day to Day Account is designed for customers who need easy access to their funds, while their Everyday Global Account caters to those who frequently transact in multiple currencies. With features like real-time notifications, budgeting tools, and secure access, customers can stay on top of their financial activities with ease.
Your selected bank accounts
low or no charges rewards for credit card purchases but no branches or atm's locally and poor customer service
HSBC are great for those with international banking needs, as you can easily transfer between accounts across countries. However, they have very limited branches & ATMs so banking a cheque, or needing in person assistance can be more difficult. They also don't do PayID which can be frustrating.
no local branches difficult to get replies and they make lots of mistakes
The ability to access your money beyond a set account limit is extremely problematic. The ability to do this online has been removed. You have to call the customer service team who then get an online banking person to call you back to increase the withdrawal limit. I have been waiting for 2 hours for a call back. To add to the frustration I have to call them back after the transaction to lower the limit.
HSBC Premier banking makes it convenient and at no cost to transfer funds internationally / globally
The UI on apps is user friendly.
Very secure bank great for international transfers with (Premier Banking). However not so good with credit card applications as wont give details for refusal.
This bank is hopeless and it’s safer to keep your cash home. HSBC admit there are lots of scams happening and many of the scammers are using their accounts but they can do nothing about it.
I've had a generally positive experience with HSBC's Global Everyday Account. The cash back program, offering 2% on every transaction, is a definite highlight and adds a nice perk to everyday banking. However, it's worth noting that customer service response times could be improved, as they aren't the fastest. Additionally, the absence of PayID is a drawback for me. While I find it convenient, it's not a deal-breaker, and I still appreciate the other features the bank offers. In summary, HSBC provides a solid banking experience with a rewarding cash back program, but improvements in customer service and the addition of PayID would make it even better.
There's very little to gain from reward programs and interest. However, it is very convenient and easy to use in most ways. I only got it because of my parents.
HSBC is an Authorised Deposit-taking Institution (ADI) regulated by the Australian Prudential Regulation Authority (APRA). This means your deposits are protected under the Australian Government's Financial Claims Scheme, safeguarding up to $250,000.
You can apply online through the HSBC website or over the phone.
You can open multiple HSBC bank accounts.
To set up online banking, visit the HSBC website and register. Provide your personal details. Once registered, you can manage your account through your digital profile on the website or app.
There are no monthly account fees.
The quickest way to close your account is through online banking or via the app. You can also call customer service. Before closing your account, ensure you:
^See information about the Mozo Experts Choice Bank Account Awards
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