The Commonwealth Bank might be one of Australia's oldest and largest banks, but lately it's determined to do things differently. Its aim is to focus more on customer service and earning your business rather than counting on it.
So it's no surprise CommBank took out the Major bank award in the Outstanding Customer Satisfaction category in the 2017 People's Choice Awards - plus an Excellent Banking App win.
If you like the sound of that, then check out the Commonwealth Bank's wide range of personal banking products, including term deposits, savings accounts, credit cards, home loans and personal loans.
| Product Type | Overall Rating | Price | Features | Service | Convenience | Trust |
|---|---|---|---|---|---|---|
| 8.1 Based on 4756 | 7.2 | 7.0 | 8.2 | 8.4 | 8.2 | |
| 8.0 Based on 2739 | 7.0 | 7.1 | 8.1 | 8.4 | 8.1 | |
| 7.3 Based on 2848 | 6.2 | 6.4 | 7.5 | 8.0 | 7.5 | |
| 7.3 Based on 817 | 6.5 | 6.5 | 7.8 | 8.0 | 7.5 | |
| 7.3 Based on 1645 | 6.8 | 6.8 | 7.5 | 8.0 | 7.3 | |
| 6.8 Based on 250 | 6.1 | 5.8 | 7.0 | 7.5 | 7.2 | |
| 8.4 Based on 3377 | 7.6 | 7.4 | 8.4 | 8.7 | 8.4 | |
| 7.5 Based on 116 | 6.8 | 6.7 | 7.7 | 7.8 | 7.7 |
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