7.4/10

Based on 47057 Commonwealth Bank product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Commonwealth Bank Customer Reviews

The Commonwealth Bank might be one of Australia's oldest and largest banks, but lately it's determined to do things differently. Its aim is to focus more on customer service and earning your business rather than counting on it. If you like the sound of that, then check out the Commonwealth Bank's wide range of personal banking products, including term deposits, savings accounts, credit cards, home loans and personal loans.

And if you love doing your banking on your mobile, Commonwealth Bank might be a choice to consider given it received a 2023 Mozo Experts Choice Award for Excellent Banking App, an Exceptional Everyday Account Award, and it also won the award for Australia's Best Major Bank.

How are Commonwealth Bank banking products rated by the Mozo community?

Rates and fees verified as correct at 8 September 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Type Overall Rating Price Features Service Convenience Trust
6.6
6.3
7.6
8.2
7.6
6.6
6.5
7.7
8.2
7.6
5.8
6.1
7.0
7.9
7.2
6.1
5.8
7.3
7.8
7.0
6.4
6.3
7.0
7.9
6.7
6.5
5.8
7.3
7.8
7.5
7.3
6.9
8.2
8.6
8.2
Commonwealth Bank car loans
6.5
6.2
7.3
7.7
7.3

How are Commonwealth Bank insurance products rated by the Mozo community?

Rates and fees verified as correct at 8 September 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Type Overall Rating Price Features Service Claims Handling Trust
Commonwealth Bank car insurance
6.0
6.2
6.8
6.0
6.4
Commonwealth Bank home insurance
5.5
3.8
2.9
2.0
2.7
† Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
† Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.