8.7/10

Based on 4912 ING product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

ING Customer Reviews

ING is part of the ING Group, one of the world's largest financial institutions, but it isn't like other banks. ING pioneered branch-less banking in Australia, getting rid of branches and passing on the savings to customers in the form of better rates and lower fees. From high interest savings accounts and term deposits to low rate home loans, ING aims to keep your banking simple. 

In fact, ING get it so right with their customers that they were awarded five Mozo People's Choice Awards in 2022 for Customer Satisfaction - Bank Accounts, Mobile Banking Experience, Most Recommended, Internet Banking Experience and Outstanding Customer Satisfaction. Not to mention they've taken out the Mozo title of Australia's Best Bank for a fourth consecutive year.

How are ING banking products rated by the Mozo community?

Rates and fees verified as correct at 12 October 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Type Overall Rating Price Features Service Convenience Trust
7.8
Based on 772 ING home loans reviews
7.6
7.1
7.7
7.2
7.7
8.9
7.9
8.5
8.4
8.9
8.7
7.6
8.2
8.3
8.7
9.0
Based on 1161 ING bank accounts reviews
9.2
8.5
8.8
8.6
9.0
9.2
Based on 515 ING debit cards reviews
9.2
8.5
8.9
8.7
9.1
7.1
6.0
6.7
5.9
6.9
8.3
7.6
8.1
7.1
8.2
ING car loans
9.0
Based on 2 ING car loans reviews
8.5
8.0
8.5
8.5
9.0

How are ING insurance products rated by the Mozo community?

Rates and fees verified as correct at 12 October 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Type Overall Rating Price Features Service Claims Handling Trust
8.9
8.5
8.2
7.6
7.9
6.2
5.7
6.0
4.3
5.5
Product Type Overall Rating Price Trust
ING travel insurance
0.0
0.0
† Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
† Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.