ING is part of the ING Group, one of the world's largest financial institutions, but it isn't like other banks. ING pioneered branch-less banking in Australia, getting rid of branches and passing on the savings to customers in the form of better rates and lower fees. From high interest savings accounts and term deposits to low rate home loans, ING aims to keep your banking simple.
In fact, ING get is so right with their customers that they were awarded four Mozo People's Choice Awards in 2020 for Customer Satisfaction - Bank Accounts, Mobile Banking Experience, Most Recommended and Outstanding Customer Satisfaction.
| Product Type | Overall Rating | Price | Features | Service | Convenience | Trust |
|---|---|---|---|---|---|---|
| 7.8 Based on 723 | 7.7 | 7.1 | 7.7 | 7.2 | 7.7 | |
| 8.9 Based on 1986 | 8.9 | 7.9 | 8.5 | 8.4 | 8.8 | |
| 8.6 Based on 231 | 8.6 | 7.6 | 8.2 | 8.3 | 8.7 | |
| 9.2 Based on 857 | 9.3 | 8.6 | 9.0 | 8.8 | 9.2 | |
| 9.2 Based on 515 | 9.2 | 8.5 | 8.9 | 8.7 | 9.1 | |
| 7.3 Based on 11 | 7.3 | 6.1 | 7.2 | 6.5 | 6.9 | |
| 8.8 Based on 11 | 8.7 | 8.1 | 8.9 | 8.2 | 8.8 | |
| ING car loans | 9.0 Based on 2 | 8.5 | 8.0 | 8.5 | 8.5 | 9.0 |
| Product Type | Overall Rating | Price | Features | Service | Claims Handling | Trust |
|---|---|---|---|---|---|---|
| 5.0 Based on 2 | 7.5 | 7.0 | 5.5 | 2.0 | 4.0 | |
| 3.7 Based on 3 | 3.7 | 3.7 | 3.7 | 0.5 | 3.7 |
| Product Type | Overall Rating | Price | Trust |
|---|---|---|---|
| 0.0 Based on 1 | 0.0 | 0.0 |
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