As Australians remain glued to their smartphones like never before, it’s hardly a surprise that mobile apps are becoming a more and more popular way for them to conduct their everyday banking.
Whether it’s checking their bank account balances, transferring cash or making a payment over the counter, mobile banking apps are, in fact, the go-to method for many Aussies when it comes to interacting with their banks and their money.
But what separates the good from the great in the world of mobile banking?
In order to highlight some of the standout Australian banking apps on the market, Mozo has today revealed the nine winners of the 2019 Mozo Experts Choice Awards for Excellent Banking App.
The 2019 Mozo Experts Choice Award Excellent Banking App winners
- Bank Australia
- Bendigo Bank
- Beyond Bank
- Commonwealth Bank
- Credit Union SA
- Defence Bank
- P&N Bank
- People's Choice Credit Union
“As time goes by people are becoming more reliant on mobile banking apps to do their banking, and it’s becoming a more central part of how people deal with their day to day accounts,” said Mozo Data Services Director, AJ Duncanson.
“So that’s why we felt it was important to recognise the leaders in this space.”
In order to identify the winners, Mozo’s judges compared 25 different app functions and features including payment options such as Apple, Google and Samsung Pay, as well as whether the bank had PayID functionality.
Emerging security technology such as biometric log-in (fingerprint or FaceID) was also rated, as was the ability for customers to access in-app customer support and make proactive decisions such as locking their cards and notifying their banks about upcoming travel plans.
Online banks named big winners
The banking app awards were part of the larger 2019 Mozo Expert Choice Deposit Awards, which recognised some of the best transaction, savings and term deposit accounts available for a range of Australians, as well as some of the most innovative banking products of 2019.
Among the major winners, ING added to their Excellent Banking App Award by taking out the 2019 Everyday Bank of the Year Award as well as six other awards across a range of categories.
Meanwhile, fellow online-only provider UBank was awarded the title of 2019 Savings Bank of the Year on top of four other awards.
Interested in switching to a 2019 Mozo Experts Choice Award winner? It’s easy! Start by checking out the full list of bank, savings and term deposit account winners (plus many more) today.