car insurances

Compare Car Insurance New South Wales

Whether you’re after comprehensive car insurance cover with all the bells and whistles or the policy that’s kindest on your hip pocket, Mozo has rounded up car insurance options available in NSW for you to compare. We’ve laid out the key policy features, discounts and need-to-know details below so that you can compare and then get a personalised quote.

If you're wondering what the best car insurance policies include or want to learn more about types of car insurance in NSW, check out our range of guides and FAQs. 

Fact Checked

Car insurance comparisons on Mozo - last updated 9 December 2021

Search promoted car insurance below. Advertiser disclosure. Important information on terms, conditions and sub-limits.
  • Gold Comprehensive Car Insurance

    Get award winning Car Insurance. Save 15% ^ on your first year’s premium when you purchase a new policy online. Budget Direct offers tailor-made cover, new-for-old replacement, 24/7 claims, a highly-rated claims service, and get a hire car following a theft.

    Monthly premiums
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    Yes Costs Extra
    Choice of repairer
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    Optional Extra
    Choice of excess
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    $500 - $1,850
    Agreed or market value
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    Agreed Or Market

    Available discounts

    • Online Discount Up To 15%
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  • Comprehensive Car Insurance

    Huddle Car Insurance, Pay as you drive & save up to 30% (T&Cs apply). 24/7 claims lodgement and new-for-old replacement (under 2 years).

    Monthly premiums
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    Yes
    Choice of repairer
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    No
    Choice of excess
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    $500 - $5,000
    Agreed or market value
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    Agreed Or Market

    Available discounts

    • Pay As You Drive Cover With Pricing Tiers Available For Limited Kms.
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    Go to site
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  • Comprehensive Car Insurance

    Stella have created a more intuitive experience and offer a product that’s been designed with women in mind; offering premium benefits, and optional extras and rewards for being a safe driver. Stella are back by QBE. Get a quick quote online in 40 seconds and insured in 4 minutes. Get free roadside assistance for a year when you purchase a new Stella Comprehensive Car Insurance policy before 28 February 2022. Enter ROADSIDE at the check out to redeem.

    Monthly premiums
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    Yes Costs Extra
    Choice of repairer
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    No
    Choice of excess
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    $800 - $2,000
    Agreed or market value
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    Agreed

    Available discounts

    • No Claim Discount
    • Free Roadside Assistance For A Year For New Policies, Apply By Feb 2022
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  • Comprehensive Car Insurance

    Easier, better, smarter car insurance. Say g’day to ROLLiN'. They've taken the complicated out of car insurance and created a new route that's simple, u-turn free and keeps you in the driver’s seat. No cancellation fees, 24/7 online claims service and a policy that’s pay monthly.

    Monthly premiums
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    No
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    $800 Flat Excess Fee
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    Agreed

    Available discounts

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    • Comprehensive Car Insurance

      Making sure your car insurance is about where you’re at right now could save you lots. Start a quote with Youi today and see what you could save. Exceptional Value Car Insurance award winner in 2020.^

      Monthly premiums
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      Yes Costs Extra
      Choice of repairer
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      Optional Extra
      Choice of excess
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      $400 - $2,500
      Agreed or market value
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      Agreed Or Market

      Available discounts

      • 20% Discount On Contents Insurance If Youi Car Insurance Also Held
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    • Comprehensive Car Insurance

      Discover more rewarding car insurance. With competitive cover for you - and your budget, plus up to 20,000 Qantas Points (points awarded will be based on your premium). T&Cs and eligibility criteria apply.

      Monthly premiums
      Calendar icon
      Yes Costs Extra
      Choice of repairer
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      Optional Extra
      Choice of excess
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      $400 - $1,850 (varies By State)
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • No Claim Discount
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    • Price Saver Comprehensive

      Save 15% on your first year’s premium when you buy online with Virgin Car Insurance.

      Monthly premiums
      Calendar icon
      Yes Costs Extra
      Choice of repairer
      tools icon
      Optional Extra
      Choice of excess
      coins icon
      $500 - $1,850
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • No Claim Discount
      • Online Discount 15% Discount On First Year’s Premium
      • Restricted Drivers Discount Available
      Compare
      Go to site
      Details
    • Black Comprehensive Car Insurance

      Huddle Black Comprehensive Car Insurance with extra benefits. Pay as you drive & save up to 30% (T&Cs apply). 24/7 claims lodgement and new-for-old replacement (under 2 years).

      Monthly premiums
      Calendar icon
      Yes
      Choice of repairer
      tools icon
      No
      Choice of excess
      coins icon
      $500 - $5,000
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • Pay As You Drive Cover With Pricing Tiers Available For Limited Kms.
      Compare
      Go to site
      Details
    • Comprehensive Car Insurance

      Take advantage of Woolworth's Price Beat on any comparable Comprehensive renewal notice if you're over 25. Buy online and you could save up to 15% on your premium. Features Drive Less, Pay Less to reduce premiums. Get a quote today. Winner in Exceptional Value Car Insurance Award 2020.

      Monthly premiums
      Calendar icon
      Yes Costs Extra
      Choice of repairer
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      No
      Choice of excess
      coins icon
      $500 - $5,000
      Agreed or market value
      Car coin icon
      Agreed Or Market

      Available discounts

      • Online Discount 10%
      • 10% Promotional Discount
      • 5% Discount If You Exclude Drivers Under 25
      • Drive Less Pay Less Option To Reduce Premiums For Limited Kilometres.
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      Details

    ^See information about the Mozo Experts Choice Car insurance Awards

    *Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

    Car insurance resources

    Reviews, news, tips and guides to help find the best car insurance for you.

    FAQ

    Comparing NSW comprehensive car insurance policies with Mozo

    Whether you’re winding your way through the scenic Blue Mountains, trundling along gravel roads toward Broken Hill or zipping around suburban Sydney streets, every New South Wales driver wants to be sure their car is kept safe and sound while out and about.

    Out of all the car insurance providers in Mozo’s database, a majority offer policies to New South Wales drivers. On the one hand, this means you're spoilt for choice when it comes to finding the perfect policy for your needs. On the flip side, so many choices can be overwhelming and make it hard to know which one is the right fit.

    We’ve got a bunch of car insurance guides to help you work out what you need in a policy, including our Ultimate Buyer’s Guide to Car Insurance - which cover the ins and outs of what determines the cost of your policy, what to look for and how to save on your premium. And in the table above, you can compare car insurance in NSW, plus there's a snapshot of the features included with each policy. Want to know more about one or two? Just click the blue “go to site” button to go through to the insurance provider's website, where you can get a quote for your wheels and learn more about the cover.

    Before you click through, here are a few must-knows when it comes to taking out car insurance in NSW.

    What is green slip car insurance in NSW?

    A green slip is simply what compulsory third party (CTP) insurance is known as in New South Wales. In fact, we have it on good authority that the reason it is called a green slip in NSW is because the paperwork was once actually green!

    It is the minimum level of car insurance available and as with all states and territories, it is mandatory. The following are licensed CTP insurance providers in NSW:

    Unlike some other states, in NSW you must have a green slip or CTP insurance, before you register your car. CTP insurance is generally designed to cover personal injury costs, it will not cover you for any damage done to your vehicle.

    To make sure you don’t wind up with a big bill from the mechanic, you will probably want to look into comprehensive car insurance. See the policies above for options to insure your wheels. Plus read our handy guide on how CTP insurance differs in each state.

    What other types of car insurance are available in New South Wales?

    Generally speaking there are three main types of car insurance. These include:


    • Compulsory third party insurance (green slip insurance): As described above this is mandatory insurance that provides cover for personal injuries. This type of insurance does not provide cover for your actual vehicle.
    • Third party insurance: This type of insurance is optional and can provide cover for damage that you may cause to someone else’s vehicle. Check out our guide to third party insurance, to find out more about the different options available.
    • Comprehensive car insurance: Finally, comprehensive car insurance is the highest level of car insurance you can get. It provides cover for damage you might do to someone else’s car and also your own.

    Want more information? Why not start with the FAQs below for a quick rundown of the need-to-knows.

    What is comprehensive car insurance in NSW?

    In a little more detail, comprehensive car insurance will cover you for accidental damage that you may do to someone else’s set of wheels, as well as damage done to your own. That usually counts even if you are in an at-fault accident (so long as you were not under the influence of drugs or alcohol at the time).

    Plus, depending on the insurance company you go with, this type of insurance will often also provide cover for damage to personal items in your car or even rental vehicle. On top of that, there are a whole lot of optional extras you can add on to your policy, should you want even more peace of mind. These can include windscreen replacement, choice of repairer and cover for hire car costs after an accident.

    Finally, it should be noted that comprehensive car insurance is the most expensive type of insurance you can get for your wheels. However, it could save you a lot of money in the long run, should you ever find yourself making an unexpected trip to the mechanic. You can use the table above to compare comprehensive car insurance in NSW.

    What factors will affect my car insurance premium in NSW?

    When it comes to calculating your premium, insurance providers will look at a number of different factors. This is done to figure out how high a risk you pose to the insurance company, i.e. how likely you are to make a claim. The more likely, the higher your premium will be.

    Factors taken into consideration include:

    • Your driving history

    • How old you are

    • Your gender

    • The age and brand of your car

    • Whereabouts in NSW you park your car at night

    So for instance, a 19-year-old who parks their car on the street in Sydney is more likely to he hit with a higher premium, than a 35-year-old who keeps their wheels stashed in a garage in Broken Hill. 

    This is because younger drivers, generally, have less driving experience and are statistically more likely to be involved in an accident. On top of this, being able to keep your car in a garage, as opposed to parked out in the open, means that there is a smaller chance that it will be stolen.

    Of course, this doesn’t always follow. For instance, if the 35-year-old has a history of bad driving, then that will probably increase their premium. Or, if the 19-year-old lives in a neighbourhood with less instances of burglary and theft, then having to park their car on the street may not be such a big deal in the insurance company's eyes.

    What excess you choose will also affect the premium your insurance provider charges you.

    What discounts are available on car insurance in NSW?

    One great way to save on your car insurance is to cash in on any discounts that apply to you. The big one is the no claims bonus, which is outlined in more detail below, but there are quite a few others.

    Keep in mind you probably won’t be able to snag them all, but even one or two can make a serious dent in your premium. Here are the main ones to look for:

    • Online discount: As insurance providers embrace the digital age, they’re rewarding customers who do the same. That means you can snag a discount on your NSW car insurance policy simply for buying it online - how easy is that?
    • Loyalty discount: If you’ve stuck with the same insurance company and been a loyal customer for years, you may be offered a discount come renewal time. But if a loyalty discount isn’t on offer, you should speak up and ask for one. If your insurance provider says no, it might be time to compare your options and see if there’s a better policy out there for you.
    • Multi policy discount: This one’s just what it says on the tin - if you have more than one policy with the same insurance company, you can often snag a discount on your car insurance. This includes other car insurance policies, home insurance and life insurance policies.
    • Driver restriction discounts: Another way to snag a discount on some policies is by setting restrictions for yourself. If you agree that only certain people will be driving your car, you’ll only drive a certain amount of kilometres in the year or only drivers over a particular age will be behind the wheel, you may be able to reduce your premium. While these restrictions can be handy ways to save money, keep in mind that if you break them and have an accident, your claim can be denied

    What information do I need to get a car insurance quote in NSW?

    Although different insurance companies will ask slightly different questions when providing a quote, it is generally a good idea to have the following information handy:

    • Your personal details: This includes your name, date of birth and address. You may also be asked to give your gender, occupation and sometimes any previous addresses.

    • Information about your car: Having your car registration number at hand is a must, although, you may also be asked for information about what safety features your vehicle has.

    • Your driving history: Depending on the insurance company, you will generally be asked to provide details of any car incidents or tickets you may have received in the past few years.

    • Licence numbers: Insurance providers will usually ask for your licence number and the licence numbers of anyone else who will be driving your car.

    You may also be asked to provide an odometer reading, especially if you are applying for a pay-as-you-drive car insurance policy.

    How do I find the best car insurance?

    When looking for Australia’s best car insurance, a good place to start is by checking out the winners in the Exceptional Value and Exceptional Quality categories. Our experts analysed the pricing and product data and determined these as the insurance policies offering the best price, range and features in the market.

    Not all customers are looking for the same thing when it comes to car insurance, so it’s important to bear this in mind when comparing policies.

    External sources

    *National Motor Vehicle Theft Reduction Council (Dec 2020) ‘Theft Watch Report’ - accessed Jan 2021

    **Transport for NSW, Centre for Road Safety (Jan 2021) ‘Statistics’ - accessed Jan 2021

    ^Suncorp (Aug 2019) ‘At fault accidents lead car claims’ - accessed Jan 2021

    More NSW car insurance FAQs

    How does excess work in NSW?

    In a nutshell, the excess is the amount of money you’ll have to pay upfront if you make a claim on your insurance policy. Most of the time, you’ll have the chance to adjust your excess to a higher or lower amount.

    Why would you do that? Well, the higher your excess the lower your premium will be and vice versa. So it’s a handy way to help you manage the upfront cost of your insurance. But remember, if you opt for a high excess you’ll have to come up with a larger chunk of cash after a claim than you would with a low excess.

    Should I choose market value or agreed value in NSW?

    This will depend on your needs and not necessarily where you live in the state. First, let’s go over what agreed and market value actually mean.

    • Market value = the amount your car would be worth on the market if you sold it now
    • Agreed value = a dollar figure value for your car that you and your insurance company have agreed on when you buy your policy

    If your car is written off in an accident, whether you’ve picked agreed or market value will determine how much your insurance company will pay you.

    You might pick an agreed value policy for a new car, since they depreciate rapidly and you’ll want to buy another new one to replace it if it’s damaged. It’s also a good idea to go with agreed value if you’ve bought your car using a car loan - the last thing you need is to total your car and still have to repay a car loan, without a hefty insurance payout to back you up.

    When do I need to pay my premium in NSW?

    There are generally two options: you can pay your yearly premium upfront, or some insurance companies give you the option of paying in monthly instalments.

    If you choose to pay monthly, then keep in mind some insurance providers charge extra for this convenience, but others don’t. If you want to pay monthly in order to help you with budgeting, it’s a good idea to search for a policy that doesn’t charge extra for it!

    How does a No Claims Bonus work in NSW?

    A no claims bonus is just what it sounds like really - a discount on car insurance premiums for drivers with no history of making claims on their policy and a clean driving record in New South Wales.

    There are different tiers of discounts, depending on how many years you’ve maintained your no claims streak, so the longer you avoid claiming, the more you’ll save. Discounts can be as high as 70% of your premium on some New South Wales policies!

    But one thing to note is that maintaining a no claims discount shouldn’t hold you back from switching to a better insurance policy if you need to. In most cases, you can transfer your no claims period from one insurance provider to another (though keep in mind the same discount may not be on offer).

    Does my insurance cover modifications to my car?

    Most car insurance policies don’t cover car modifications like spoilers or a new stereo system as standard, but you can usually add cover for them. Keep in mind though, this will add to your premium.

    It’s important to make your insurance company aware of any modifications you make, either before or after you buy a policy, because if you don’t and you have an accident, undeclared modifications might mean your policy is void.

    Can I add optional extras to my cover in NSW?

    Car insurance policies are all different - there’s a policy to match every driver. When you choose a policy, there’ll be a list of benefits that are automatically included in cover. You may also have the option to add extra cover for certain things, to tailor your policy to your needs. These can include:

    • Roadside assistance: If you like the security of knowing a helping hand isn’t far away if your car breaks down, roadside assistance may be a priority in your car insurance search. If you often drive in outback NSW or remote areas, this might be something you’re interested in. In some top quality comprehensive policies, roadside assistance is an included benefit, but in many others, you need to add it as an optional extra.
    • Cover for a rental car: Just because your car is down for the count, doesn’t mean you don’t need a vehicle. That’s where rental cover comes in. Some policies don’t include any rental car cover, others include cover for the cost of a rental car after yours is stolen, but you may need to add on cover for after an accident.
    • Your choice of repairer: If you have a favourite mechanic who is the only person you’d trust with your wheels, this add-on might be for you.
    • Genuine manufacturer parts: Want to replace any damaged parts with the real deal? This added cover will make sure your insurance covers the cost of genuine parts if you have to make repairs.
    • Excess free windscreen cover: While nearly every car insurance policy will cover damage to your windscreen, you can choose to bump up your cover so that you don’t pay an excess on claims for broken or damaged windshields.

    How does car theft in NSW affect insurance premiums?

    In the 12 months between September 2019 and September 2020, car theft in NSW actually decreased by 10%*. Most auto-thefts occurred in the Bankstown-Canterbury area, closely followed by Newcastle, the Central Coast, Blacktown City and Liverpool City. Plus, according to the statistics gathered by the National Motor Vehicle Theft Reduction Council, there were more short term thefts, than profit motivated. This means that vehicles were more likely to be stolen for a quick getaway, than to be sold on.

    If you live in an area with a high rate of auto-theft, your car insurance company will take this into account when working out your premium. Of course, if you are lucky enough to be able to park your wheels in a garage at night, then that might alleviate some of the risk.

    Will accident statistics in NSW affect my car insurance price?

    According to Transport for NSW’s Centre for Road Safety there were 353 lives lost in 2019 and 297 lives lost in 2020 as the result of car accidents. The crash and casualty statistics show that most incidents occurred around the Sydney CBD area. 

    Insurance providers may take into account the rate of car accidents in your area when determining the price of your car insurance premium, along with other factors such as your age and gender. However, you can also be instrumental in decreasing your insurance premiums, simply by following the road rules and driving safely. When working out your premium, an insurance company will look at your driving history. This includes looking at demerit points and infringements made in the past year or so.

    Transport for NSW gives advice for staying safe on the roads, this includes for drivers, cyclists and motorcyclists. Some tips include how to test yourself for fatigue, driving slower in wet and icy weather and being on the lookout for animals, when driving in more rural areas.

    What is the most common type of car insurance claim in NSW?

    According to insurance provider Suncorp, at-fault collisions were the most common type of claims in NSW in 2019^. This was followed by not-at-fault collisions and windscreen claims.

    If you have to make an ‘at-fault’ claim, this means that you were the driver responsible for the accident. If this is the case, you may be hit with a higher excess next time you go to renew your policy. You may also lose your no claims bonus, or rather it will most likely reset back to 0%.

    How do I find the best car insurance? 

    If you’re looking to find Australia’s best car insurance, a great place to begin is by checking out the winners in the Exceptional Value and Exceptional Quality categories in the Mozo Experts Choice Awards for Car Insurance. Our experts analysed the pricing and product data and determined these as the insurance policies offering the best range of features for competitive premiums.

    Not all customers are looking for the same thing when it comes to car insurance, so it’s important to bear this in mind when comparing policies.

    How do I make a claim on my car insurance in NSW?

    Hopefully, you’ll never need to make a claim on your car insurance! But if you do, there are a few things you should know about what you need to do to give your claim the best chance of being successful.

    First of all, it will make everything go a lot smoother if you have certain details ready to go when you fill in the claims form, including:
    • Your insurance policy details
    • The other driver’s insurance, licence and contact details
    • Any witness statements, plus contact details for any witnesses if possible
    • The date, time and location of the accident
    • Photo evidence of the damage or road conditions
    • A police report (if applicable)

    When it comes time to actually submit the claim, doing so online is usually the easiest way. Some insurance providers even have an app for you to submit claims through! Most also offer a claims service over the phone, if you prefer to speak to a person before claiming.

    Is my car covered for fire damage in NSW?

    If you have either third party fire and theft or comprehensive insurance, then your wheels should be insured against potential fire damage. Although it is a good idea to check the exact definition of terms such as ‘fire’ in your product disclosure statement. If you have compulsory third party or third party property insurance, your vehicle will most likely not be insured against fire.

    Does car insurance differ in other states and territories?

    No matter where you live in Australia, you must have compulsory third party insurance to legally drive. In NSW this is often referred to as ‘Green Slip’ insurance. You can read more about how car insurance works on Mozo’s other state and territory car insurance comparison pages. These include:

    Is there special car insurance for some car makes and models? 

    You don't necessarily need a tailored car insurance policy for particular car types, but there could be policies or levels of insurance which suit your ride better.

    We've broken down the numbers for some popular cars so you can better understand the insurance costs associated with with them:

    Picture of Olivia Gee
    Olivia Gee
    Money writer

    As a finance journalist at Mozo, Olivia investigates insurance, banking and property. After completing a double degree in journalism and media and communications, Olivia became a lifestyle editor at Time Out Sydney and freelanced for notable publications such as Guardian Australia and SBS News. Now she is Mozo’s resident car insurance enthusiast, and is certified (ASIC RG146 Tier 2) to provide general insurance advice. She also edits content for the Mozo Experts Choice Awards, and creates audible finance adventures as co-host of Mozo’s podcast, The Finance Burrito.

    Car Insurance Reviews

    Suncorp Insurance Car Insurance
    Overall 1/10
    Disappointed from service

    I’d like to let you know this is the worst insurance mob in the world. My accident happened over 3 weeks ago and wasn’t at fault at all! Someone else done damage to my car and am calling to Suncorp insurance to everyday for my car but nobody have not gave a response and always just asking same questions and they didn’t find any solutions. Your company is fuckin beyond a joke I wouldn’t recommend this company to anyone! Your service is shit. I have nothing nice to say at all!

    Read full review

    I’d like to let you know this is the worst insurance mob in the world. My accident happened over 3 weeks ago and wasn’t at fault at all! Someone else done damage to my car and am calling to Suncorp insurance to everyday for my car but nobody have not gave a response and always just asking same questions and they didn’t find any solutions. Your company is fuckin beyond a joke I wouldn’t recommend this company to anyone! Your service is shit. I have nothing nice to say at all!

    Value for money
    1/10
    Policy coverage
    1/10
    Customer service
    1/10
    Claims handling
    1/10
    Trust
    1/10
    Less
    Man, Northern Territory, reviewed 8 days ago
    Suncorp Insurance Comprehensive Car Insurance
    Overall 1/10
    Very unsatisfied

    Poor service , and claims process, purchased a vehicle on financed back in July/ august , as of 8th of November 2021 The steering wheel locked up and the engine caught on fire, this was at 5 15 pm, so after fire was put out, I proceeded to contact Suncorp, I literally was on hold for almost 4 hours, as it was getting dark I had no hazard lights as the fire ripped through some wiring, then i finally got a response, I was told to call a tow truck, by the time tow truck turned up, it was nearing 10pm at night, so car got towed off to repairer, I didn’t get offered a rental car in the meantime, so had to figure out how to commute to work, got told they wanted a 850 excess fee, so I paid, a week goes by and the vehicle is unrepairable total loss They ring me up and tell me that they will pay out finance company which wasn’t enough to cover loan and then proceeded to close the claim, while I’m left with a shortfall to pay for the loan, with a vehicle I don’t have, they did nothing to reassure me, contacted the dealership, they explained it’s out of there hands, and all liability is with the insurance company, when I insured the vehicle, so got shafted by Suncorp and dealership with no vehicle and debt to pay

    Read full review

    Poor service , and claims process, purchased a vehicle on financed back in July/ august , as of 8th of November 2021 The steering wheel locked up and the engine caught on fire, this was at 5 15 pm, so after fire was put out, I proceeded to contact Suncorp, I literally was on hold for almost 4 hours, as it was getting dark I had no hazard lights as the fire ripped through some wiring, then i finally got a response, I was told to call a tow truck, by the time tow truck turned up, it was nearing 10pm at night, so car got towed off to repairer, I didn’t get offered a rental car in the meantime, so had to figure out how to commute to work, got told they wanted a 850 excess fee, so I paid, a week goes by and the vehicle is unrepairable total loss They ring me up and tell me that they will pay out finance company which wasn’t enough to cover loan and then proceeded to close the claim, while I’m left with a shortfall to pay for the loan, with a vehicle I don’t have, they did nothing to reassure me, contacted the dealership, they explained it’s out of there hands, and all liability is with the insurance company, when I insured the vehicle, so got shafted by Suncorp and dealership with no vehicle and debt to pay

    Policy coverage
    1/10
    Customer service
    1/10
    Claims handling
    1/10
    Trust
    1/10
    Less
    Hamish, Victoria, reviewed 8 days ago
    AAMI Comprehensive Car Insurance
    Overall 2/10
    Aami = too big, forgotten customer service

    Remember "Lucky your with aami" ?? I did not feel lucky appon making a claim. It should not take 7 phone calls before my claim could start to get processed! Then gave me the run around including too inflexible about where repairs are done. This company has gotten too big to be able to provide proper customer service. LOOK ELSEWHERE! I WILL Be.

    Read full review

    Remember "Lucky your with aami" ?? I did not feel lucky appon making a claim. It should not take 7 phone calls before my claim could start to get processed! Then gave me the run around including too inflexible about where repairs are done. This company has gotten too big to be able to provide proper customer service. LOOK ELSEWHERE! I WILL Be.

    Value for money
    3/10
    Policy coverage
    6/10
    Customer service
    2/10
    Claims handling
    2/10
    Trust
    2/10
    Less
    Damien, South Australia, reviewed 8 days ago

    More car insurance reviews