I applied for an ING credit card to be linked to my savings account so I could take advantage of their highest savings interest rate. I have been an ING customer for many years. I fully own two properties outright. I have ZERO debt or loans, a secure public service job of 24 years earning a good 6 figure salary plus rental property income. I also have decent savings, a share portfolio and a perfect credit rating. I have never not repaid any previous loans or had any finance issues. Yet ING have decided I do not meet their criteria for a basic credit card with a $6000 limit. What a joke of a company! I will take my business and savings and keep using CommBank who I have never had a problem with. Good luck to anyone else out there in dealing with ING. When I spoke to the ING call centre lady she advised me it would be “painful” for me to get this case reviewed. The whole process has been insulting and painful anyway. I have asked for a review purely as I do not want any negative impact on my credit history because of ING and their ridiculous assessment process.
ING has excellent customer service, especially on the phone. They are always helpful in resolving issues promptly. Great competitive rates and products. Would highly recommended them.
I like that this is a no-frills, easy to use and understand card. Low rate, and an option for longer repayment through instalments. No fees - recommended.
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