ING is great a for travelling internationally, atm fees are reimbursed and the exchange rate they offer is great. The only negative I have with them is that there aren't many physical branches in Australia, though their online service make up for it.
I really enjoy the benefits ING have to offer with their orange one rewards platinum card. It has a very competitive interest rate and complimentary insurances. On top of this there is no annual fee!
I applied for an ING credit card to be linked to my savings account so I could take advantage of their highest savings interest rate. I have been an ING customer for many years. I fully own two properties outright. I have ZERO debt or loans, a secure public service job of 24 years earning a good 6 figure salary plus rental property income. I also have decent savings, a share portfolio and a perfect credit rating. I have never not repaid any previous loans or had any finance issues. Yet ING have decided I do not meet their criteria for a basic credit card with a $6000 limit. What a joke of a company! I will take my business and savings and keep using CommBank who I have never had a problem with. Good luck to anyone else out there in dealing with ING. When I spoke to the ING call centre lady she advised me it would be “painful” for me to get this case reviewed. The whole process has been insulting and painful anyway. I have asked for a review purely as I do not want any negative impact on my credit history because of ING and their ridiculous assessment process.
ING has excellent customer service, especially on the phone. They are always helpful in resolving issues promptly. Great competitive rates and products. Would highly recommended them.
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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.