Customer service important factor when choosing student bank accounts

Consumers who are looking to compare student bank accounts before heading off to university may be well served selecting the institution that offers the best customer service.

This is particularly true for academics who are heading down under from overseas in order to study.

It is vital to select a package that suits your needs and it is no good signing up for an account with an organisation that is difficult to get hold of.

The Commonwealth Bank, for example, is a specialist provider of student banking and has a designated international customer services team who speak various languages.

Having a 24-hour call service at your disposal could prove to be vital if you have any pressing concerns relating to overdraft limits or other issues and students should also compare the internet banking services offered by each firm.

One bank that comes highly recommended is ING Direct, which scooped three prizes at the Mozo People's Choice Awards – best bank, most trusted bank and most recommended bank. 

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