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Powerclub

Powerclub

Changing the energy status quo one household at a time is Powerclub, an energy retailer that’s all about putting the power back into the hands of customers. And it looks that motto has paid off, as Powerclub were awarded a massive 15 2019 Mozo Experts Choice Awards, including the prestigious title of 2019 Mozo Experts Choice Award Electricity Retailer of the Year for NSW, QLD and SA. 

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Who is Powerclub?

Powerclub are all for honesty and transparency when it comes to energy prices. They’re a not for profit retailer based in Melbourne and believe that the energy industry should work for customers, not against them.


Powerclub availability

ACT NSW QLD NT SA TAS WA VIC

Where is Powerclub available?

Aussies in NSW, ACT, SA and QLD can sign up for Powerclub energy plans.

Powerclub electricity plans and packages

Powerclub offers both residential and business energy plans that can be taken out on either a peak or time of use tariff. Members will have access to wholesale electricity prices and services on a cost per use basis, so you’ll only pay for the energy you use and the services you ask for.

Powerclub are forward thinkers and want to give customers more control of their bills, which is why they created the Powerclub Powerbank account. This account works to smooth out wholesale energy prices during wholesale market fluctuations. It covers the difference when prices are high and replenishes when prices are low.

Customers signing up to Powerclub will need to make an initial deposit into the Powerbank account, based on their estimated energy usage - this can be anywhere from $40 per 1000 kWh to $80 per 1000 kWh. And if one day you decide that Powerclub isn’t the right choice for your household, you’ll be able to leave the ‘club’ with your balance.

Once you take out an energy plan with Powerclub, you’ll be charged a $39 annual fee ($79 for business), but you won’t have to pay an exit fee.

Powerclub plans

  • Electricity


Powerclub features to keep in mind

Wholesale prices Wholesale prices 

Powerclub provide energy to their customers at wholesale prices, so you only pay for the energy you use.

No usage profitNo usage profit

Powerclub also do not profit from your energy usage - if they receive more revenue from prices than needed, the rest will be returned to members or invested into Powerclub.

Transparency Transparency 

There are no tricks or surprises with Powerclub, just honest prices and minimal fees.

Powerbank account Powerbank account 

Powerclub also offer members more control over their usage with the Powerbank account, an account designed to smooth out wholesale prices during market fluctuations.

Powerwatch appPowerwatch app

 Stay on top of your energy bill with the Powerwatch app, an app that alerts you when wholesale prices are high and offers ways to cut back on your energy usage.


Switching and moving with Powerclub

If you’d like to become a Powerclub member, you’ll need to sign up online. Simply punch in your postcode and the select the plan that’s right for your household. You’ll then need to add in your average daily usage and a few other details and you’re on your way!

And if you’re thinking of switching to Powerclub, get in touch with the Powerclub customer service team via the phone or email.

Powerclub customer reviews

Powerclub Electricity

Overall 8.5

Price

Bill clarity

Customer service

Green Friendly

2 Reviews

Recent Powerclub electricity reviews

Powerclub

Powerclub Electricity review

Overall rating   9 / 10

Great pricing structure and competitive rates

I've been with Powerclub for about 3 months. My first electricity bill (period 18th Feb to 23rd of Mar) was a total of $1.96 for 35 days of electricity Supply and Usage! During the same period my PowerBank went up about $20 so the my 'gain'...

Full review

I've been with Powerclub for about 3 months. My first electricity bill (period 18th Feb to 23rd of Mar) was a total of $1.96 for 35 days of electricity Supply and Usage! During the same period my PowerBank went up about $20 so the my 'gain' during the billing period was about $18.00. Not bad!My family of 2 adults / 2 teenagers live in Inner North Melbourne and I installed in Septemeber 2019 a 7.36 kWh Solar System with 23 x 320 Watt SunPower Corporation Solar Panels (SPR-P19-320-BLK) and a SolarEdge (SE5000H) Series Single Phase Inverter. 6 panels are on the East part of the roof, 10 on the North and 7 on the West. Basically from sunrise to sunset I am generating electricity and I have found that once I'm producing at least 1 kWh of electricity I can manage my electricity usage to ensure that my grid electricity consumption during the day is generally nil. The Powerclub Feed In Tariff (FIT) is 12 cents per kWh which I believe is the Standard FIT on offer in Victoria. I believe Powerclub has been the best option for my family of 4 for a number of reasons: 1) The Daily Supply Charge of 78.72c/day ($287.33 a year) is perhaps the lowest Daily Supply Charge out in the market. I couldn't find any other Electricity Supplier with a significantly lower Daily Supply Charge. The $39 Annual Powerclub Membership Fee effectively increases this Daily Supply Charge to 89.40c/day ($326.33 a year). This is still quite competitive. Daily Supply Charges tend to work against you if your daily grid electricity is low so it's important to find the lowest one when you have good Solar FIT 'volumes'. 2) The ability to purchase electricity at Spot Price values can be absolute gold. My fixed 'Peak' Electricity Charge is 19.28c kWh. This equates to a 'fixed' Electricity Spot Price of (I believe) 8c kWh. The other 11.28c kWh is made up of network fees, state/federal electricity levies and Powerclub costs. When I consume Grid Electricity and the Spot Price is above this 8c kWh threshold my PowerBank decreases by the difference (8c kWh - Spot Price). When I consume Grid Electricity and the Spot Price is below this 8c kWh threshold my PowerBank increases (Spot Price - 8 kWh). During my first Bill Period the Spot Price never went above the 8c kWh threshold so when I was consuming grid electricity I was very slowly increasing my PowerBank. 3) I enjoy seeing my Power Bills being slaughtered by my Solar Panels FIT and my ability to consume electricity when Spot Prices are low. 4) The Customer Service at Powerclub has been very good. Any issues that I have raised have been dealt with very promptly and professionally. 5) The Powerclub Web 'Portal' is very functional. You can log on and easily see your historical Usage and Solar FIT as well as the Daily Spot Price levels. There is other functionality there too which will no doubt be improved upon over time. 6) The Powerclub App is very good in letting you know when Spot Prices have gone up. Notifications can be set at different levels from $0.10 / kWh to $5.00 / kWh. Some negatives: 1) Having to purchase electricity at Spot Price values can also be a nightmare. I have yet to experience this though. Sometimes the Spot Price can explode to $15 a kWh for durations of up to 5-10 hours. If this happens and you are in a period of high electricity usage your PowerBank can decrease significantly. I'm not sure what happens if it gets depleted to Zero or Negative. Your PowerBank gains over a year could possibly be wiped out in a 5 hour high Spot Price 'window'. 2) The PowerBank set-up can be a bit confusing. I don't believe you can easily 'cash in' the PowerBank gains over time. I know you get the full balance returned to you if you leave Powerclub but it isn't quite clear on how you can 'cash in' without leaving Powerclub. 3) Powerclub does an ok job of explaining how everything works but they don't actually provide a detailed example ... or at least I wasn't able to find one. I basically had to wait for my first Bill to get a better understanding of how it all worked. This requires a small 'leap of faith' which I was happy to do but others may not. I would have liked to have seen an actual 'redacted' bill and some example electricity usage examples with clearer explanations on how the PowerBank works. 4) To get the best electricity usage outcomes out of Powerclub you have to be all over your electricity usage like a bad rash! If you have solar panels then you need to try to use your high electricity appliances during daylight hours. You also need to try to avoid using these appliances between 6pm and 9pm when Spot Prices are generally higher than the 8c kWh threshold. If you are not interested in micro managing your electricity usage then Powerclub may not be your best option. Installing a great 7.36 kWh Solar system and reaping the benefits of the Powerclub Pricing Structure has been a fantastic 'bill busting' experience for me. My family of 2 adults / 2 teenagers has basically turned a $2,000 annual electricity bill to possibly a $200 annual electricity bill. The Solar Panels are obviously the key to this cost reduction however the great Pricing Structure that Powerclub provides enables me to drive down the cost of all Grid Electricity Usage in a way that I have never been able to do before.

    Price   9 / 10

    Bill clarity   9 / 10

    Customer service   9 / 10

    Green Friendly   9 / 10

Less

Mike, Victoria, reviewed 20 days ago

Powerclub

Powerclub Electricity review

Overall rating   8 / 10

Innovative company.

Despite the big bills I was receiving it took a long time for me to change energy providers. Friends had told me introductory offers wouldn’t continue and my costs, in time, would revert back to where they had been. My motivation to change was...

Full review

Despite the big bills I was receiving it took a long time for me to change energy providers. Friends had told me introductory offers wouldn’t continue and my costs, in time, would revert back to where they had been. My motivation to change was further diminished by the fact that privatised power companies need to make a profit and would not differ greatly in their pricing. So I stayed where I was until I heard of PowerClub. Their approach to selling power is a result of years of research and innovative thinking outside the square to solve the problem of high energy costs. And it works. My energy bill has dropped dramatically and I actually feel proud to be a customer / member of PowerClub, a not for profit, and I never been able to say that about a power provider before!

    Price   9 / 10

    Bill clarity   8 / 10

    Customer service   9 / 10

    Green Friendly   8 / 10

Less

Jackie, Queensland, reviewed 4 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Compare Powerclub

Want to find out if Powerclub is the right choice for your household? Head on over to Mozo’s free energy comparison to compare some of the other plans in your area. 

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