Reluctance to haggle could cost Aussies $6k in household expenses, Mozo research finds
Despite the opportunity for more long term savings, research from Mozo has revealed that Aussies are three times more likely to haggle for a lower price on white goods than they are on ongoing household expenses, such as home loans and energy deals.
The research showed that although a vast majority of Australians are unhappy with their energy plan, credit card and home loan provider, half of the nation are still reluctant to review what they’re currently paying for or to make any changes.
Mozo Director, Kirsty Lamont said that getting out your bills and comparing providers can be a bit of a chore but this time in isolation is the perfect opportunity to tackle tasks that may have been put off for too long.
“The majority of households are satisfied to settle for an okay deal because they think it’s too time consuming or uncomfortable to negotiate with their providers,” Lamont said. “Yet research from Mozo has found that haggling carries a high possibility of success. If you push for a discount, three out of four times you’ll get one.”
Men more likely to negotiate than women
As well as showing how prepared we are to haggle as a nation, Mozo’s research also uncovered who amongst us is keen to flex those haggling muscles.
Not only did the research show that men are more inclined to negotiate than women, it also showed that different age groups are concerned with different expenses. While over 65s are more worried about getting a better deal on their energy plan and car insurance, comparing and switching mortgages is of a higher priority for those aged between 39 and 64.
In terms of geography, New South Wales came out ahead, with residents more likely to review and switch more often than in any other state.
RELATED: Can I refinance my home loan during Coronavirus?
Households could save $6k by switching
Mozo’s data experts found that Aussies could save a total of $6,000 in one year, simply by switching to a more competitive energy plan, home loan, car and home insurance provider, and by transferring existing credit card debt to a balance transfer credit card.
The average savings worked out as per the following:

Energy savings were based on average prices in the Australian energy market and took into account the increased power usage that is no doubt happening as a result of COVID-19. The calculations were based on an average household of two adults and two children, working from home for eight hours a day, five days a week.
RELATED: Working from home adds an extra $527 to your energy bill every 6 months, says Mozo
Mozo’s top tips on cutting down household bills
Not sure where to start? Here are Mozo’s top tips for cutting costs on your household expenses:
- Become a detective and compare, compare, compare! When it comes to getting yourself a lower rate, doing some research is a must. Check out comparison websites, like Mozo, to see what other rates are out there. Once you’re satisfied that you could be paying less elsewhere, take your findings to your current provider and ask for a rate reduction.
- Don’t settle for second best. If you’re not happy with what a provider offers you then don’t accept it. Either keep haggling or think about switching to a provider with a more competitive rate.
- Try to haggle for more than just a lower rate. While a lower rate is the ultimate goal, it’s not the only thing you can haggle for, other perks to aim for include fee waivers, rewards points and cash back.
- Don’t be afraid to bundle. When haggling for a more competitive deal, you may find it worth your while to bundle up multiple products, so be prepared to make a few changes.
Want to start by refinancing your home loan? Why not head to our compare refinance home loans hub or take a look at the offers below to get going.
Compare refinance home loans - rates updated daily
Smart Booster Home Loan
1 Year Discounted Variable Rate, Owner Occupier, Principal & Interest, <80% LVR
interest rate
comparison rate
Initial monthly repayment
1.99% p.a.variable for 12 months and then 2.48% p.a. variable2.47% p.a.A super low introductory rate home loan with no monthly or ongoing fees. Unlimited free redraws and unlimited additional repayments to help you build your equity and own your home sooner. Multiple loan splits available. (Rates revert after introductory period ends). 20% minimum deposit required. Winner of two Mozo Expert's Choice Award for 2021.
Smart Booster Home Loan
A super low introductory rate home loan with no monthly or ongoing fees. Unlimited free redraws and unlimited additional repayments to help you build your equity and own your home sooner. Multiple loan splits available. (Rates revert after introductory period ends). 20% minimum deposit required. Winner of two Mozo Expert's Choice Award for 2021.
- Ongoing fees
- $0.00
- Discharge Fee
- $0.00
- Extra repayments
- yes - free
- Redraw facility
- yes - free
- Offset account
- Optional - with 0.10% additional interest
- Maximum loan to value ratio
- 80.00%
- minimum borrowing amount
- $50,000
- maximum borrowing amount
- $1,000,000
- type of mortgage
- Variable
- Repayment types
- Principal & Interest
- Availability
- Owner Occupier
- Repayment options
- Weekly, Fortnightly, Monthly
- Special Offers
- -
Read our Mozo Review to learn more about the Smart Booster Home Loan
Basic Home Loan
Fixed, Owner Occupier, Principal & Interest, LVR<70%
interest rate
comparison rate
Initial monthly repayment
2.09% p.a.
fixed 3 years2.43% p.a.Get a flexible loan structure with up to six loan accounts with different rate types. Make free extra repayments. Enjoy free redraw facility. No upfront or ongoing fees. Option to earn Qantas points.
Basic Home Loan
Get a flexible loan structure with up to six loan accounts with different rate types. Make free extra repayments. Enjoy free redraw facility. No upfront or ongoing fees. Option to earn Qantas points.
- Ongoing fees
- $0.00
- Discharge Fee
- $400.00
- Extra repayments
- yes - free
- Redraw facility
- yes - free
- Offset account
- no
- Maximum loan to value ratio
- 70.00%
- minimum borrowing amount
- $150,000
- maximum borrowing amount
- $750,000
- type of mortgage
- Fixed
- Repayment types
- Principal & Interest
- Availability
- Owner Occupier
- Repayment options
- Monthly
- Special Offers
- -
Read our Mozo Review to learn more about the Basic Home Loan
UHomeLoan
Owner Occupier, Principal & Interest
interest rate
comparison rate
Initial monthly repayment
1.75% p.a.
fixed 3 years2.22% p.a.$0 fees and easy application. Choose between weekly, fortnightly or monthly repayments. 3 year fixed rates are for new Owner Occupier Principal & Interest loans.
UHomeLoan
$0 fees and easy application. Choose between weekly, fortnightly or monthly repayments. 3 year fixed rates are for new Owner Occupier Principal & Interest loans.
- Ongoing fees
- $0.00
- Discharge Fee
- $0.00
- Extra repayments
- yes - free up to $20,000 p.a.
- Redraw facility
- no
- Offset account
- no
- Maximum loan to value ratio
- 80.00%
- minimum borrowing amount
- $100,000
- maximum borrowing amount
- $2,000,000
- type of mortgage
- Fixed
- Repayment types
- Principal & Interest
- Availability
- Owner Occupier
- Repayment options
- Weekly, Fortnightly, Monthly
- Special Offers
- $395 Establishment fee waived for fixed rate loans that settle by 30 September 2022. Receive 1.75% 3 year fixed rate when you apply by 29 April 2021 and settle within 90 days.
Read our Mozo Review to learn more about the UHomeLoan
Celebrate Variable Home Loan
<60% LVR, Owner Occupier, Principal & Interest
interest rate
comparison rate
Initial monthly repayment
2.19% p.a. variable2.19% p.a.Fast and efficient online application. Automatic discounts as loan is paid off. Free extra repayments and redraw facility. Zero fees to consider. Min 40% deposit required. Winner of three Mozo Expert's Choice Award for 2021.
Celebrate Variable Home Loan
Fast and efficient online application. Automatic discounts as loan is paid off. Free extra repayments and redraw facility. Zero fees to consider. Min 40% deposit required. Winner of three Mozo Expert's Choice Award for 2021.
- Ongoing fees
- $0.00
- Discharge Fee
- $0.00
- Extra repayments
- yes - free
- Redraw facility
- yes - free
- Offset account
- no
- Maximum loan to value ratio
- 60.00%
- minimum borrowing amount
- $100,000
- maximum borrowing amount
- $2,000,000
- type of mortgage
- Variable
- Repayment types
- Principal & Interest
- Availability
- Owner Occupier
- Repayment options
- Weekly, Fortnightly, Monthly
- Special Offers
- -
Read our Mozo Review to learn more about the Celebrate Variable Home Loan
Fixed Rate Home Loan
Owner Occupier, Principal & Interest, LVR <80%
interest rate
comparison rate
Initial monthly repayment
1.88% p.a.
fixed 2 years2.86% p.a.Ability to split your home loan between Fixed and Variable. Dedicated Relationship Manager. Refinancers borrowing $250,000 or more will receive $3288 (T&Cs, eligibility and lending criteria apply).
Fixed Rate Home Loan
Ability to split your home loan between Fixed and Variable. Dedicated Relationship Manager. Refinancers borrowing $250,000 or more will receive $3288 (T&Cs, eligibility and lending criteria apply).
- Ongoing fees
- $390.00 yearly
- Discharge Fee
- $300.00
- Extra repayments
- yes - free up to $10,000 p.a.
- Redraw facility
- no
- Offset account
- no
- Maximum loan to value ratio
- 80.00%
- minimum borrowing amount
- $500,000
- maximum borrowing amount
- $7,500,000
- type of mortgage
- Fixed
- Repayment types
- Principal & Interest
- Availability
- Owner Occupier
- Repayment options
- Weekly, Fortnightly, Monthly
- Special Offers
- Receive $3,288 when you refinance a minimum of $250k for applications from 15 Feb to 30 April 2021, settled by 30 June 2021.
Read our Mozo Review to learn more about the Fixed Rate Home Loan
^See information about the Mozo Experts Choice Home Loans Awards
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