8.8 / 10

based on 4539 ING banking product reviews as rated by Mozo community

ING home insurance

ING is part of the ING Group, one of the world's largest financial institutions, but the similarities to other banks end there. ING pioneered branch-less banking in Australia, getting rid of branches and passing on the savings to customers in the form of better rates and lower fees.

ING Home Insurance is here to help customers save. With up to 30% off on new Home and Contents Insurance policies when you sign up online, protect what you love with Australia's most recommended bank.

ING offers the following home insurance

Rates and fees verified as correct at 02 August, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood
(optional)

Yes

No

Yes

Home and Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood
(optional)

Yes

Optional Extra, up to 25% of building sum insured

Yes

Home Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood
(optional)

Yes

Optional Extra, up to 25% of sum insured

Yes

How is ING home insurance rated?

Mozo users have rated ING home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
ING home insurance
Overall
7.0/10
Value for money
Policy coverage
Customer service
Claims handling
Trust

7 Reviews

Recent ING home insurance reviews

ING Home Insurance
Overall 4/10
Not sure if reliable

Haven't made claim yet, it is cheaper premium but insurances are not reliable as u can found yourself uncovered.

Read full review

Haven't made claim yet, it is cheaper premium but insurances are not reliable as u can found yourself uncovered.

Value for money
8/10
Policy coverage
4/10
Customer service
5/10
Claims handling
6/10
Trust
4/10
Less
Latino, Queensland, reviewed about 1 month ago
ING Contents Insurance
Overall 7/10
An understanding company that has the lot if need

We have our car and house contents with ING and have been happy with them since transferring over a few years back. We also bank with them also, their customer service team are always helpful and understanding of situations if there is a difficult time. I find them easy to talk to and quick to access a person if need be.

Read full review

We have our car and house contents with ING and have been happy with them since transferring over a few years back. We also bank with them also, their customer service team are always helpful and understanding of situations if there is a difficult time. I find them easy to talk to and quick to access a person if need be.

Value for money
9/10
Policy coverage
9/10
Customer service
8/10
Trust
9/10
Less
Melanie, New South Wales, reviewed 2 months ago
ING Home and Contents Insurance
Overall 9/10
Competitive Friendly Reliable Customer Service

ING are happy to price match every year at renewal and always have the more competitive rate. Staff are helpful, friendly and eager to assist. Have only had 1 claim in 4 years and they were super easy to deal with, organising the repairs and replacement. Including fusion is not as expensive as other insurance companies. Very happy with the service

Read full review

ING are happy to price match every year at renewal and always have the more competitive rate. Staff are helpful, friendly and eager to assist. Have only had 1 claim in 4 years and they were super easy to deal with, organising the repairs and replacement. Including fusion is not as expensive as other insurance companies. Very happy with the service

Value for money
10/10
Policy coverage
9/10
Customer service
10/10
Claims handling
8/10
Trust
10/10
Less
Christine, Queensland, reviewed 5 months ago
ING Home and Contents Insurance
Overall 9/10
Great

ING is great with helping customer and caring. The last insurance company was unfriendly and the cost was rising.

Read full review

ING is great with helping customer and caring. The last insurance company was unfriendly and the cost was rising.

Value for money
7/10
Policy coverage
9/10
Customer service
9/10
Trust
9/10
Less
Nick, New South Wales, reviewed 8 months ago

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