Home Insurance
- Main events covered
-
Fire -
Theft -
Storm -
FloodOptional Extra
-
Monthly payments cost extra
-
yes
-
Underinsurance protection
-
Optional Extra, up to 25% of sum insured
-
New for old replacement
-
Yes
- Underinsurance protection
-
Optional Extra, up to 25% of sum insured
- New for old
-
Yes
- Building cover
-
- Contents cover
-
n/a
- Fire
-
Yes
- Theft or burglary
-
Yes
- Storm
-
Yes
- Flood
-
Yes
- Lightning
-
Yes
- Earthquake
-
Yes
- Storm surge
-
No
- Fusion
-
Optional Extra, up to 10 years old
- Power surge
-
No
- Accidental loss and damage
-
Optional Extra
- Accidental breakage of glass
-
Yes
- Death and injury cover
-
Up to $7,000 for funeral
- Monthly payments cost extra
-
yes
- General contents
-
No
- Contents while moving
-
No
- Antiques and valuables
-
No
- Cash
-
No
- Cd dvd and electronic files
-
No
- Computer software and hardware
-
No
- Camera and accessories
-
No
- Carpets
-
No
- Home office contents
-
No
- Identity theft
-
No
- Jewellery
-
No
- Personal medical equipment
-
No
- Replacement of documents
-
No
- Tools of trade
-
No
- Lock replacement
-
No
- Emergency storage
-
No
- Temporary accommodation
-
Up to 12 months, up to 10% sum insured. Combined with temporary accommodation for pets.
- Temporary accommodation for pets
-
Up to 10% of sum insured, up to 12 months. Combined with temporary accommodation.
- Temporary repairs
-
Up to 10% of sum insured
- Buildings and structural improvements
-
Yes
- Building materials
-
Up to $1,000
- Demolition cost
-
Up to 10% of sum insured combined with debris removal cost
- Debris removal
-
Up to 10% of sum insured combined with demolition cost
- Landscaping
-
Yes, garden borders, pathways and paved areas.
- Gates and fences
-
Yes
- Legal liability cover
-
Up to $20,000,000
- Days unoccupied until cover stops
-
60
- Other restrictions
-
Coverage is provided subject to eligibility and name-screening assessment.
- Other benefits
-
-
Contents Insurance
- Main events covered
-
Fire
-
Theft
-
Storm
-
FloodOptional Extra
-
Monthly payments cost extra
-
yes
-
Underinsurance protection
-
No
-
New for old replacement
-
Yes
- Underinsurance protection
-
No
- New for old
-
Yes
- Building cover
-
n/a
- Contents cover
-
- Fire
-
Yes
- Theft or burglary
-
Yes
- Storm
-
Yes
- Flood
-
Yes
- Lightning
-
Yes
- Earthquake
-
Yes
- Storm surge
-
No
- Fusion
-
Optional Extra, up to 10 years old
- Power surge
-
No
- Accidental loss and damage
-
Optional Extra
- Accidental breakage of glass
-
Yes
- Death and injury cover
-
Up to $7,000 for funeral
- Monthly payments cost extra
-
yes
- General contents
-
Yes
- Contents while moving
-
Up to 20% of sum insured
- Antiques and valuables
-
Artwork - up to $5,000 per item/$12,000 in total. Collections - Up to $2,000 per item or set
- Cash
-
Up to $800 in total
- Cd dvd and electronic files
-
Up to $3,000 combined with computer software
- Computer software and hardware
-
Hardware yes, software up to $3,000 combined with CDs/DVDs
- Camera and accessories
-
Yes
- Carpets
-
Yes
- Home office contents
-
Up to $12,000
- Identity theft
-
No
- Jewellery
-
Up to $1,000 per item, up to $5,000 in total
- Personal medical equipment
-
Yes
- Replacement of documents
-
No
- Tools of trade
-
Up to $2,000
- Lock replacement
-
Up to $1,000
- Emergency storage
-
Up to 10% of sum insured
- Temporary accommodation
-
Up to 12 months, up to 10% sum insured. Combined with temporary accommodation for pets.
- Temporary accommodation for pets
-
Up to 10% of sum insured, up to 12 months. Combined with temporary accommodation.
- Temporary repairs
-
No
- Buildings and structural improvements
-
No
- Building materials
-
No
- Demolition cost
-
No
- Debris removal
-
No
- Landscaping
-
No
- Gates and fences
-
No
- Legal liability cover
-
Up to $20,000,000
- Days unoccupied until cover stops
-
60
- Other restrictions
-
Coverage is provided subject to eligibility and name-screening assessment.
- Other benefits
-
-
Home and Contents Insurance
- Main events covered
-
Fire
-
Theft
-
Storm
-
FloodOptional Extra
-
Monthly payments cost extra
-
yes
-
Underinsurance protection
-
Optional Extra, up to 25% of building sum insured
-
New for old replacement
-
Yes
- Underinsurance protection
-
Optional Extra, up to 25% of building sum insured
- New for old
-
Yes
- Building cover
-
- Contents cover
-
- Fire
-
Yes
- Theft or burglary
-
Yes
- Storm
-
Yes
- Flood
-
Yes
- Lightning
-
Yes
- Earthquake
-
Yes
- Storm surge
-
No
- Fusion
-
Optional Extra, up to 10 years old
- Power surge
-
No
- Accidental loss and damage
-
Optional Extra
- Accidental breakage of glass
-
Yes
- Death and injury cover
-
Up to $7,000 for funeral
- Monthly payments cost extra
-
yes
- General contents
-
Yes
- Contents while moving
-
Up to 20% of sum insured
- Antiques and valuables
-
Artwork - up to $5,000 per item/$12,000 in total. Collections - Up to $2,000 per item or set
- Cash
-
Up to $800 in total
- Cd dvd and electronic files
-
Up to $3,000 combined with computer software
- Computer software and hardware
-
Hardware yes, software up to $3,000 combined with CDs/DVDs
- Camera and accessories
-
Yes
- Carpets
-
Yes
- Home office contents
-
Up to $12,000
- Identity theft
-
No
- Jewellery
-
Up to $1,000 per item, up to $5,000 in total
- Personal medical equipment
-
Yes
- Replacement of documents
-
No
- Tools of trade
-
Up to $2,000
- Lock replacement
-
Up to $1,000
- Emergency storage
-
Up to 10% of sum insured combined with removal of debris and demolition cost
- Temporary accommodation
-
Up to 12 months, up to 10% sum insured. Combined with temporary accommodation for pets.
- Temporary accommodation for pets
-
Up to 10% of sum insured, up to 12 months. Combined with temporary accommodation.
- Temporary repairs
-
Up to 10% of sum insured
- Buildings and structural improvements
-
Yes
- Building materials
-
Up to $1,000
- Demolition cost
-
Up to 10% of sum insured combined with emergency storage and debris removal
- Debris removal
-
Up to 10% of sum insured combined with emergency storage and demolition cost
- Landscaping
-
Yes, garden borders, pathways and paved areas.
- Gates and fences
-
Yes
- Legal liability cover
-
Up to $20,000,000
- Days unoccupied until cover stops
-
60
- Other restrictions
-
Coverage is provided subject to eligibility and name-screening assessment.
- Other benefits
-
-
Your selected home insurance
ING home insurance ratings
Customer reviews
-
Cost effective, trustworthy and reliable.
I couldn't be happier with my decision to switch to ING Home Insurance. From the moment I contacted them for a quote, their customer service has been outstanding. The rates offered by ING were highly competitive. I did some comparison shopping before making my decision, and they provided excellent coverage for my home at a price that was not only affordable but also provided great value for the protection it offered. The sign-up process was simple. The representative I spoke with was patient, knowledgeable, and took the time to explain all the policy details and options available to me. They tailored my policy to fit my specific needs, ensuring that I had the right coverage for my home, personal belongings, and liability protection. When its time to lodge a claim, I know ING have a reputation for efficient and hassle-free claims processing. Their website and mobile app make managing my policy and payments incredibly easy. I can access my policy information, pay my premiums, and even contact customer support at my convenience. It's user-friendly and efficient. The customer service at ING has been consistently exceptional, their representatives have been polite, knowledgeable, and quick to assist. ING has provided me with cost-effective coverage, excellent customer service, and a user-friendly experience. My home is protected by a company that genuinely cares about its customers. I highly recommend ING Home Insurance to anyone looking for a trustworthy and reliable insurer.
ING Home Insurance FAQs
What is the excess on an ING Home Insurance policy?
ING offers flexible excess options to suit different budgets. To see the specific choices available, the best way is to get a personalised quote online or by calling ING’s customer service team.
Does ING offer landlord insurance?
ING doesn’t offer standalone landlord insurance, but you can add tenant default and tenant theft/malicious damage cover as optional extras to a normal ING home insurance policy. For some smaller-scale landlords, this may provide enough protection, though there are other landlord-specific policies on the market that offer a more tailored level of coverage.
Is there a cooling-off period for ING Home Insurance?
Yes, ING includes a 21-day cooling-off period. If you cancel within 21 days of purchasing or renewing your policy and haven’t made a claim, you’ll receive a full refund.
Does ING offer renters insurance?
Yes, renters insurance is just contents insurance with different marketing. So if you’re a renter and like what ING’s content insurance policy offers, it should serve you just fine!
How do I make a claim with ING Home Insurance?
You can make a claim by calling their claims line at 1800 611 422. Be sure to have details of the incident and any relevant documents ready to ensure a smooth claims process.
ING products
Home insurance quick links
* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
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