ING term deposit reviews

Good. Bank get a good interest rate

Price   10 / 10

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I have been with ING Direct for years and see no reason to ever change providers.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Always ready to help and advise you.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

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The best bank.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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No fees ever, 2% back on paywave purchases, no ATM Fees anywhere in Australia.

Price   9 / 10

Features   7 / 10

Customer service   5 / 10

Convenience   9 / 10

Trust   9 / 10

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Provides prompt service.

Price   6 / 10

Features   5 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

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Unreal terms.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Dislike - accessing money can be difficult as there needs to be multiple transfer between accounts - savings/everyday/external account. Like - Customer service is very helpful.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   6 / 10

Trust   8 / 10

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Need better rates to keep me there.

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

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Good interest rate.

Price   9 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   0 / 10

Trust   8 / 10

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Interest rates were good. Online is easy.

Price   4 / 10

Features   3 / 10

Customer service   5 / 10

Convenience   8 / 10

Trust   8 / 10

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It is sometimes very inconvenient when we need assistance as it is all online.

Price   5 / 10

Features   4 / 10

Customer service   3 / 10

Convenience   3 / 10

Trust   4 / 10

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Online banking easy to follow. Term deposits automatically renewed. Customer loyalty bonus is another incentive to bank with them.

Price   8 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   7 / 10

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ING Direct have been efficient in explaining their products and stepping you through with your enquiry. Highly recommend them.

Price   7 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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Because they have no branches hence less overheads their rates are always above all the banks in Australia.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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