I love ING! I have never had a problem with them. The term deposit is super convenient for me and they had really competitive interest rates.
Dislike - accessing money can be difficult as there needs to be multiple transfer between accounts - savings/everyday/external account. Like - Customer service is very helpful.
Online banking easy to follow. Term deposits automatically renewed. Customer loyalty bonus is another incentive to bank with them.
ING Direct have been efficient in explaining their products and stepping you through with your enquiry. Highly recommend them.
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