National Seniors home insurance

National Seniors Insurance is a service of the largest independent, not-for-profit organisation for older Australians and was established by a group of visionary Queenslanders that has now grown to 130,000 members.

Lobbying against government and businesses to get a better deal for older Australians, home insurance members receive a quarterly magazine, discounts on travel and exclusive offers to suit their needs.

National Seniors offers the following home insurance

Cover information and limits in the table below verified as correct at 27 May 2024. Other information correct at the time of writing.
Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement
Building & Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood
(optional)

No

No

Yes

Building Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood
(optional)

No

No

Yes

Contents Insurance
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood
(optional)

No

No

Yes

How is National Seniors home insurance rated?

Mozo users have rated National Seniors home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
National Seniors home insurance customer reviews
Overall
5.5/10
Value for money
4.5/10
Policy coverage
9.0/10
Customer service
9.0/10
Claims handling
10.0/10
Trust
9.0/10
Based on 2 National Seniors product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent National Seniors home insurance reviews

National Seniors Home & Contents Insurance
Overall 3/10
Heavy premium increase unexplained and unnecessary

For many years a good experience, although no claims history. 2023 policy renewal presented, without explanation, a 2/3rds increase in basic premium without explanation. Call to company offered the recent floods experience as the reason, although there have been no floods here and my flood risk is no higher than before. They offered to remove flood cover as a way to reduce premium, which seems to me a total avoidance of their commercial responsibilities to customers, As the premium had reached almost unaffordable levels, I shopped around and found another insurer who offered a MAJOR reduction even on last year's premium.

Read full review

For many years a good experience, although no claims history. 2023 policy renewal presented, without explanation, a 2/3rds increase in basic premium without explanation. Call to company offered the recent floods experience as the reason, although there have been no floods here and my flood risk is no higher than before. They offered to remove flood cover as a way to reduce premium, which seems to me a total avoidance of their commercial responsibilities to customers, As the premium had reached almost unaffordable levels, I shopped around and found another insurer who offered a MAJOR reduction even on last year's premium.

Value for money
1/10
Less
John, Australian Capital Territory, reviewed 11 months ago
National Seniors Home Insurance
Overall 8/10
Could not do better

This insurer is a great insurer had a claim and was handled properly without any hassles.

Read full review

This insurer is a great insurer had a claim and was handled properly without any hassles.

Value for money
8/10
Policy coverage
9/10
Customer service
9/10
Claims handling
10/10
Trust
9/10
Less
Grahame, Victoria, reviewed over 2 years ago
See all home insurance reviews
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

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