SERVICE ONE Alliance Bank logo

SERVICE ONE Alliance Bank Savings account customer reviews

Overall rating
6.5/10
Price
5.9/10
Features
5.9/10
Customer service
7.1/10
Convenience
7.0/10
Trust
7.1/10
Based on 27 SERVICE ONE Alliance Bank savings account reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Write a review

Recent SERVICE ONE Alliance Bank savings account customer reviews

Sort reviews by: date | star rating
  • SERVICE ONE Alliance Bank Savings Account

    Great service and affordable banking

    - Great customer service - Good deals and not too expensive

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Anna, Australian Capital Territory, reviewed almost 9 years ago
  • SERVICE ONE Alliance Bank Savings Account

    Comparative rates and excellent customer service

    Covers my needs would prefer better interest rates but that's how it is at present on everyday access accounts.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Wendy, New South Wales, reviewed about 9 years ago
  • SERVICE ONE Alliance Bank Savings Account

    all in all fairly good bAnk

    Pretty good bank

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Ayshia, Australian Capital Territory, reviewed over 9 years ago
  • SERVICE ONE Alliance Bank Savings Account

    Flexible and family friendly

    Attention to detail and good interest rates are valuable as times are tough now, during my chemotherapy treatment.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Fiona, Australian Capital Territory, reviewed over 9 years ago
  • SERVICE ONE Alliance Bank Savings Account

    Customer service and personal interest

    This bank provides a great service, but the interest rates on savings acoounts are rather miserly. Great for a day by day account only, look elsewhere if you want high interest.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Wendy, New South Wales, reviewed over 9 years ago
  • SERVICE ONE Alliance Bank Savings Account

    Great service no fees

    Fabulous service no fees

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Simone, , reviewed almost 10 years ago
  • SERVICE ONE Alliance Bank Savings Account

    Just simply the best

    Been with Service One Members Banking for over 25 years and have absolute trust with them.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Sue, Australian Capital Territory, reviewed over 10 years ago
  • SERVICE ONE Alliance Bank Savings Account

    I would not recommend

    I have been slugged with bank charges which I find are unfair considering that I am on a very low income because of that I find that I get treated as a number & not a customer, to much fine print & not enough transparency.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Donna, Australian Capital Territory, reviewed almost 11 years ago
  • SERVICE ONE Alliance Bank Savings Account

    Awesome customer service and less paperwork!

    I live in Queanbeyan. The branch there is not only a friendly environment, but they treat you as friends, not just another customer. Even when they are having a bad day, the staff are always smiling and make time especially for the elderly. I have never had any dramas with them in the 10+ years I have been banking there. I wish all banks treated you the way this one does. Not only friendly, but helpful, even after hours.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Mozo community reviewer, New South Wales, reviewed about 11 years ago
  • SERVICE ONE Alliance Bank Savings Account

    None

    I was with this bank for 20 years and every month my banking fees got larger, to the extent of charging me over $100 in bank management fees, I would not recommend this bank to anyone.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Mozo community reviewer, Australian Capital Territory, reviewed about 11 years ago
  • SERVICE ONE Alliance Bank Savings Account

    Always helpful and great service

    I have been with this CU for over 40 years. They lent money to me when no-one else would consider it as I was on a benefit and when I needed help they bent the rules to help. I would like to stay with them forever. The only negative I have is that over this many years the staff has changed and it is harder to build a rapport with the newer tellers.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Mozo community reviewer, New South Wales, reviewed about 11 years ago
  • SERVICE ONE Alliance Bank Savings Account

    Fantastic service

    I have banked with Service One since I was a kid back then it was Snowy Mountain Credit Union I couldn't be happier with the service that's why I would never change banks.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Shannon, Australian Capital Territory, reviewed over 11 years ago
  • SERVICE ONE Alliance Bank Savings Account

    Not trustworthy

    When I joined these guys they were a credit union. Now they have added the word bank to their title! What the HEY! I didn't want to join a bank! I am appalled at this change and have lost a bucketload of trust just because of that word. The last thing this country needs is another BANK!

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Gordeaux, Australian Capital Territory, reviewed over 11 years ago
  • SERVICE ONE Alliance Bank Savings Account

    excellent service

    after using different banks over the years i find that the service and freiendliness of the local branch exceptional. it is like banking with my family members looking after my money.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Mick, New South Wales, reviewed about 12 years ago
  • SERVICE ONE Alliance Bank Savings Account

    Not my best decision ever

    This is just a very impersonal service where customers don't mean much and little real effort is made to cater for the needs of long term members.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Clive, Australian Capital Territory, reviewed over 12 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Savings account comparisons on Mozo - rates updated daily

    • Savings Account

      Maximum rate
      5.35% p.a. (for $0 to $250,000)
      standard interest rate
      4.75% p.a.(for $0 to $1,000,000)
      Govt Deposit Guarantee
      Yes up to $250,000

      Bonus variable rate is available for the first 4 months.

      Promoted
    • Savings Maximiser

      Maximum rate
      5.50% p.a. (for $0 to $100,000)
      standard interest rate
      0.55% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Deposit $1,000 into a personal ING account, make 5 eligible transactions with a linked Orange Everyday account and grow the balance each month.

      Promoted
    • MoneyMAX Account

      Maximum rate
      No Current Offer
      standard interest rate
      4.70% p.a.(for $1 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Bonus Saver

      Maximum rate
      5.00% p.a. (for $0 and over)
      standard interest rate
      1.00% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • Savings Accelerator

      Maximum rate
      3.55% p.a. (for $0 to $50,000)
      standard interest rate
      2.85% p.a.(for $0 to $50,000)
      Govt Deposit Guarantee
      Yes up to $250,000

      New customers receive an introductory bonus 0.70% p.a. variable kick starter rate for the first 4 months on balances up to $500,000.

      Promoted

    Browse all 272 savings accounts in Mozo's comparison database.

    Compare more savings accounts

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.