Best places to shop in Australia in 2023

Online shopper accepting package from delivery man. Mozo People's Choice Awards banner for 2022.

Manifesting your dream home? Finding the best shops is no mean feat. After all, if home is where the heart is, we want to curate it with love, good value, and good service. 

But if you’ve exhausted the shopping advice from all your friends, no worries. We’ve got you covered with this year’s Mozo People’s Choice Awards, as voted by everyday Australians.

From August to September, over 4,000 Aussies were surveyed on which products impressed them the most, with ratings for a host of categories like Outstanding Customer Service, Value for Money, and Most Recommended. Only the best received top awards, representing the best for the year to come.

Let’s see which retailers and brands were loved most by Aussies, so you can compare which ones could belong in your dream home.

Collage of someone holding a bag full of groceries.

Home appliances (2023)

A fridge with coloured energy rating bars beside it. Green wall, wooden floor.

Living should be easy, so it’s important to find and compare the best household appliances. Humming fridges, tasty coffee, and powerful vacuums – huzzah!

Here are brands rated highly by fellow customers this year. 

Best fridges

Keeping your foods freshalicious is heaven, no matter the season. These fridges come hotly recommended by Aussies. 

  • Westinghouse was this year’s clear standout, winning big in every category: Outstanding Customer Satisfaction, Great Performance, Great to Use, Build Quality, Excellent Customer Service, and Most Recommended.
  • LG also made a magnificent showing, rated highly in Outstanding Customer Satisfaction, Great Performance, Great to Use, Build Quality, and Excellent Customer Service. It also took home Most Recommended.
  • Samsung was another popular candidate, lauded for its amazing Outstanding Customer Satisfaction, Great Performance, Great to Use, build quality, and most recommended.

Best coffee machines

After the perfect brew? Australian coffee connoisseurs reckon these brands could add great value to your home kitchen.

  • L’or won a wide range of awards with Outstanding Customer Satisfaction, Great Performance, Great to Use, Build Quality, and Value for Money.
  • Nespresso was the only winner this year for Excellent Customer Service. Other wins include Outstanding Customer Satisfaction, Great to Use, and Build Quality.
  • De’Longhi is more than just fun to say. Aussies rated it highly for Outstanding Customer Satisfaction, Great Performance, and Build Quality. It was also Most Recommended.
  • Breville seems to be in every workplace and cafe. Unsurprisingly, it took home wins for Outstanding Customer Satisfaction, Great Performance, and Most Recommended.

Best vacuum cleaners

These vacuum cleaners sucked the most (in a good way), according to Australians. Let’s bless this mess with the following People’s Choice Winners: 

  • Miele won in five categories this year, including Outstanding Customer Satisfaction, Great Performance, Easy to Use, Build Quality, and Most Recommended.
  • Samsung took home 6 amazing wins for Outstanding Customer Satisfaction, Great Performance, Easy to Use, Build Quality, Excellent Customer Service, and Most Recommended.
  • Dyson matched with another 6 wins, this time for Outstanding Customer Satisfaction, Great Performance, Easy to Use, Build Quality, Excellent Customer Service, and Most Recommended.

Online electronics (2023)

Rows of Apple laptops on a yellow background.

We have gizmos and gadgets in almost every room these days. But no matter if you need a new smartphone, TV, or headphones galore, Aussies reckon these brands could potentially serve you well. 

Best laptops

Looking for your next laptop? Whether it’s for study, gaming, or work, you’ll want to make sure you’ve got one that 

  • Apple came in strong this year with six awards including Outstanding Customer Satisfaction, Great Performance, Great to Use, Build Quality, Excellent Customer Service, and Most Recommended. 
  • Alienware by Dell came in strong this year with four awards such as Outstanding Customer Satisfaction, Great Performance, Great to Use, and Build Quality. 

Best smartphones

We use mobile phones for everything, so it’s no wonder Aussies take choosing them seriously. Here are the brands they hope you’ll give a call.

  • Apple dominated this year’s People’s Choice Awards, winning Outstanding Customer Satisfaction, Great Performance, Great to Use, Build Quality, and Most Recommended.
  • Google Pixel won for Most Recommended and Excellent Customer Service.

Curious to learn more? Compare some mobile plans below.

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Best headphones

Tune out a crowded bus or screaming children with these amazing brands, lauded by Aussies for their top performance and quality.

  • Bose (hey, that’s half of my surname) won most this year, with awards for Outstanding Customer Satisfaction, Great Performance, Build Quality, and Most Recommended.
  • Sennheiser not only sounds fancy, but won for Outstanding Customer Satisfaction, Great Performance, Great to use, Build Quality, and Most Recommended.
  • Apple could help you look hella swish with matching Airpods and smartphones. Its products won awards for Outstanding Customer Satisfaction and Excellent Customer Service.
  • Sony – not just good for TVs! Its headphones won for Outstanding Customer Satisfaction, Great Performance, Great to Use and Most Recommended.

Best televisions

Wanna stream Disney+ or Netflix in superior quality? This year’s People’s Choice results give us some interesting insights. 

  • Samsung & Sony tied for the same (number of) awards this year, in Outstanding Customer Satisfaction, Great Performance, Great to Use, Build Quality, Excellent Customer Service, and Most Recommended.
  • However, only Bauhn and Kogan won for Value for Money.
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Last updated 4 October 2024

Best headphones

Tune out a crowded bus or screaming children with these amazing brands, lauded by Aussies for their top performance and quality

  • Bose (hey, that’s half of my surname) won most this year, with awards for Outstanding Customer Satisfaction, Great Performance, Great to Use, and Most Recommended.
  • Sennheiser not only sounds fancy, but won for Outstanding Customer Satisfaction, Great Performance, and top-notch Build Quality.
  • Apple could help you look hella swish with matching Airpods and smartphones. Its products were rated Great to Use and Most Recommended, along with a dash of Excellent Customer Service.
  • Sony – not just good for TVs! Its headphones won for Outstanding Customer Satisfaction and Most Recommended.

Best televisions

Wanna stream Disney+ or Netflix in superior quality? This year’s People’s Choice results give us some interesting insights. 

  • Samsung & Sony tied for the same (number of) awards this year, in Outstanding Customer Satisfaction, Great Performance, Great to Use, Build Quality, Customer Service, and Most Recommended.
  • However, only Hisense , JVC , and TCL won for Value for Money.

Online pet supplies (2023)

A wiener dog in sunglasses on a red/white striped beach chair. Yellow background.

Don’t forget Fido and Tiddles! Our four-legged friends have some hot new recommendations too from fellow pet-owning Aussies (and others who just like keeping a supply of cat food on hand. Y’know. For emergencies).

  • Prime100 took home awards in Outstanding Customer Satisfaction, Convenient Portions and Packaging, Quality Ingredients, Value for Money, and Most Recommended.
  • Royal Canin also made a respectable showing, with Outstanding Customer Satisfaction, Pet’s Choice, Quality Ingredients, Value for Money, Excellent Customer Service and Most Recommended.
  • Hill’s also won for Outstanding Customer Satisfaction, Pet’s Choice, Convenient Portions and Packaging, Quality Ingredients, Excellent Customer Service, and Most Recommended.

Looking for more recommendations? Our family finances hub is full of helpful guides on managing your money for everyday living.


Mozo provides general product information. We don't consider your personal objectives, financial situation or needs and we aren't recommending any specific product to you. You should make your own decision after reading the PDS or offer documentation, or seeking independent advice.

While we pride ourselves on covering a wide range of products, we don't cover every product in the market. If you decide to apply for a product through our website, you will be dealing directly with the provider of that product and not with Mozo.