Your selected credit cards
Suncorp offers a range of credit cards to suit your spending needs, whether you’re in it for rewards, shopping power or just the convenience of a flashy piece of plastic. But applying for a credit card isn’t something you want to do lightly – so check out all the details on Suncorp’s line of credit cards before you go ahead.
Your selected credit cards
I have been with Suncorp for many years and I have never had any issues with the bank or with my card. I have mine linked to qantas points that helps me and my family save points to be able to have a family holiday each year or save for a bigger international holiday in the future. The only con is the interest rate although I have never been charged any interest as I have it setup that payments are on time.
Suncorp credit card is a great credit card with reasonable rates with the biggest downside being its abysmal website, which is most likely older than me.
like many thought we'd lost our prepaid holiday during COVID, chasing online travel firm on phone /emails without success, put on a visit to local Suncorp branch, this came up in general talk, Knowing it was paid for on Visa, we were able to supply details for a - no service provided form, and ended up getting our money back. Thank You Suncorp.
Good policy with changes for interest opportunity
There are no extra benefits or rewards with the card. Very hard to increase limit. Branches are pretty much non existent. Monthly fees apply. Other cards have rewards associated, customer service is excellent with the other bigger providers. I only have this card as I was once an employee:
The credit card works well, I convert my points to Velocity which is great for me. We have claimed on the international travel insurance which was effortless and paid out fast. We also had the card hacked. As soon as I found out and called Suncorp, they cancelled the card and sent a new one which arrived 3 days later. Fast, effective and lovely to deal with. Its a platinum card so it costs money to have but considering the insurance it covers, this makes up for it. It also has a high interest rate which if you pay the card off once a month, isn't an issue.
They duplicate my profiles and it takes 1 month to merge the profiles, i cannot see my CC transactions and points balance online. very slow and frustrating
They just dont listen, the service is often tardy, taking many more days to answer enquiries than their advertised standard . They cancelled a credit card saying the product would no longer be available, and then declined a request for a replacement account despite the fact that I had been an exemplary customer for 34 years. It caused great inconvenience. I am elderly, have limited mobility and am very deaf, but when I tell them I am deaf they reply, mindlessly, well call us on such and such a number. They discriminate on the basis of age.
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