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ActewAGL Gas

ActewAGL

Set up in the year 2000, ActewAGL provides energy solutions to homes as well as small businesses in ACT and parts of NSW.

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Who is ActewAGL?

Based in Canberra, ActewAGL is Australia’s first utility joint venture. It provides electricity, natural gas as well as renewable energy to residents and business owners.


ActewAGL availability

ACT NSW QLD NT SA TAS WA VIC

Where does ActewAGL provide gas?

ActewAGL caters to energy needs across Canberra, Queanbeyan and southern NSW. If you’re looking for natural gas plans in one of these areas, you may be eligible to apply to ActewAGL.

ActewAGL gas plans and packages

The general deals and offers on natural gas that ActewAGL provides depend on whether you:

  • Opt for a direct debit account
  • Always pay on time
  • Lock in your plan for a longer duration

ActewAGL plans

  • Gas


Key features for gas plans with ActewAGL

Payment optionsPayment options

ActewAGL offers several modes of payment including direct debit, BPAY, Credit Card, phone banking and Centrepay. If you don’t feel comfortable with online or phone banking, you can post your cheque with your payment slip or go yourself to make the payment at any Post Office or an ACTewAGL store to pay by cash, cheque or EFTPOS.

Epayplus accountEpayplus account

In today’s digital savvy world it only makes sense to have a digital account like epayplus, which lets you access your payment history, pay bills online and subscribe for new offers online.

Concessions and rebatesConcessions and rebates

You could be eligible for an energy concession for your natural gas account if you have a Pensioner Concession card, a Veterans’ Affairs gold card or a Health Care card. This concession is calculated on a daily basis and is shown as a separate line item on each bill. However, do check for conditions such as, the account has to be in the name of the person applying for the rebate.


Switching and moving your gas plan with ActewAGL

Switching

If you plan to switch to ActewAGL, you will need to provide personal identification documents such as a copy of your your passport, driver’s license, Medicare card, pension card or credit card. Once you confirm ActewAGL as your gas supplier, they will notify your current provider and the switch will be arranged for when your meter is due for its next reading.

Moving

If you are moving home, the process to move your gas account with ActewAGL is fairly simple. However, you will still need to look up the eligibility criteria for connections in specific regions. When you are moving your account from one address to another, you can simply fill out an online form giving the details of your existing account and requirements for your new home so your account can be moved accordingly.

ActewAGL customer reviews

The Mozo community has rated ActewAGL’s energy related products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

ActewAGL Gas

Overall 5.4

Price

Bill clarity

Customer service

Green Friendly

21 Reviews

Recent ActewAGL gas reviews

ActewAGL

ActewAGL Gas review

Overall rating   3 / 10

Cool.

It’s very great.

Full review

It’s very great.

    Price   4 / 10

    Bill clarity   5 / 10

    Customer service   4 / 10

    Green Friendly   6 / 10

Less

Izabela, South Australia, reviewed 8 days ago

ActewAGL

ActewAGL Gas review

Overall rating   7 / 10

Good service

Have been using these guys for years had no problems what so ever .

Full review

Have been using these guys for years had no problems what so ever .

    Price   9 / 10

Less

Helen, New South Wales, reviewed over 2 years ago

ActewAGL

ActewAGL Gas review

Overall rating   6 / 10

Fantastic, friendly service, good customer service

I have used them for a couple of years and find they are friendly helpful and I talk to a person.

Full review

I have used them for a couple of years and find they are friendly helpful and I talk to a person.

    Price   8 / 10

Less

Helen, New South Wales, reviewed over 2 years ago

ActewAGL

ActewAGL Gas review

Overall rating   7 / 10

Valued even as a student, but issues moving house

As a student moving out of home a few years ago, ActewAGL were full of friendly advice on setting up utilities, what utilities were our responsibility and what were the landlords, and outlining numerous payment options for the bills we received....

Full review

As a student moving out of home a few years ago, ActewAGL were full of friendly advice on setting up utilities, what utilities were our responsibility and what were the landlords, and outlining numerous payment options for the bills we received. Upon moving house recently, I found them slightly difficult to deal with in closing the accounts. I could not transfer my details of my old gas account to the address of my new place and had to sign up all over again. It was also difficult for them to find the metre box for my new apartment and took several occasions to get it sorted.

    Price   5 / 10

Less

Jacinta, Australian Capital Territory, reviewed over 2 years ago

ActewAGL

ActewAGL Gas review

Overall rating   6 / 10

Local provider, no competition in ACT

Standard provider, not standout. No competition in ACT.

Full review

Standard provider, not standout. No competition in ACT.

    Price   5 / 10

Less

Bruce, Australian Capital Territory, reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Compare ActewAGL

Discover the best plans for natural gas suited to your home by comparing ActewAGL’s packages with other energy providers on Mozo’s user-friendly comparison tool. It’s easy, just enter your postcode and you’ll get a list of options in your area.

  • Compare Energy

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