Based in Canberra, ActewAGL is Australia’s first utility joint venture. It provides electricity, natural gas as well as renewable energy to residents and business owners.
ActewAGL caters to energy needs across Canberra, Queanbeyan and southern NSW. If you’re looking for natural gas plans in one of these areas, you may be eligible to apply to ActewAGL.
The general deals and offers on natural gas that ActewAGL provides depend on whether you:
ActewAGL offers several modes of payment including direct debit, BPAY, Credit Card, phone banking and Centrepay. If you don’t feel comfortable with online or phone banking, you can post your cheque with your payment slip or go yourself to make the payment at any Post Office or an ACTewAGL store to pay by cash, cheque or EFTPOS.
In today’s digital savvy world it only makes sense to have a digital account like epayplus, which lets you access your payment history, pay bills online and subscribe for new offers online.
You could be eligible for an energy concession for your natural gas account if you have a Pensioner Concession card, a Veterans’ Affairs gold card or a Health Care card. This concession is calculated on a daily basis and is shown as a separate line item on each bill. However, do check for conditions such as, the account has to be in the name of the person applying for the rebate.
If you plan to switch to ActewAGL, you will need to provide personal identification documents such as a copy of your your passport, driver’s license, Medicare card, pension card or credit card. Once you confirm ActewAGL as your gas supplier, they will notify your current provider and the switch will be arranged for when your meter is due for its next reading.
If you are moving home, the process to move your gas account with ActewAGL is fairly simple. However, you will still need to look up the eligibility criteria for connections in specific regions. When you are moving your account from one address to another, you can simply fill out an online form giving the details of your existing account and requirements for your new home so your account can be moved accordingly.
The Mozo communicty has rated ActewAGL products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
The Mozo community has rated ActewAGL’s energy related products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
Good, quick reliable service. Easy to deal with and service person is always very polite and friendly.
Gas prices seem to have increased.
I enjoy ActewAGL because the bills are relatively easy to understand I don't use much energy so the prices are quite cheap. Understanding how the provider works was a bit difficult but the customer support was great and now I understand it well. It's not the greenest energy provider, but it does the job well.
Nothing
Discover the best plans for natural gas suited to your home by comparing ActewAGL’s packages with other energy providers on Mozo’s user-friendly comparison tool. It’s easy, just enter your postcode and you’ll get a list of options in your area.