ActewAGL Gas

Set up in the year 2000, ActewAGL provides energy solutions to homes as well as small businesses in ACT and parts of NSW.

Who is ActewAGL?

Based in Canberra, ActewAGL is Australia’s first utility joint venture. It provides electricity, natural gas as well as renewable energy to residents and business owners.

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Where does ActewAGL provide gas?

ActewAGL caters to energy needs across Canberra, Queanbeyan and southern NSW. If you’re looking for natural gas plans in one of these areas, you may be eligible to apply to ActewAGL.

ACT NSW QLD NT SA TAS WA VIC
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ActewAGL gas plans and packages

The general deals and offers on natural gas that ActewAGL provides depend on whether you:

  • Opt for a direct debit account
  • Always pay on time
  • Lock in your plan for a longer duration

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Key features for gas plans with ActewAGL

Payment options

ActewAGL offers several modes of payment including direct debit, BPAY, Credit Card, phone banking and Centrepay. If you don’t feel comfortable with online or phone banking, you can post your cheque with your payment slip or go yourself to make the payment at any Post Office or an ACTewAGL store to pay by cash, cheque or EFTPOS.

Epayplus account

In today’s digital savvy world it only makes sense to have a digital account like epayplus, which lets you access your payment history, pay bills online and subscribe for new offers online.

Concessions and rebates

You could be eligible for an energy concession for your natural gas account if you have a Pensioner Concession card, a Veterans’ Affairs gold card or a Health Care card. This concession is calculated on a daily basis and is shown as a separate line item on each bill. However, do check for conditions such as, the account has to be in the name of the person applying for the rebate.

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Switching and moving your gas plan with ActewAGL

Switching

If you plan to switch to ActewAGL, you will need to provide personal identification documents such as a copy of your your passport, driver’s license, Medicare card, pension card or credit card. Once you confirm ActewAGL as your gas supplier, they will notify your current provider and the switch will be arranged for when your meter is due for its next reading.

Moving

If you are moving home, the process to move your gas account with ActewAGL is fairly simple. However, you will still need to look up the eligibility criteria for connections in specific regions. When you are moving your account from one address to another, you can simply fill out an online form giving the details of your existing account and requirements for your new home so your account can be moved accordingly.

ActewAGL customer reviews

The Mozo communicty has rated ActewAGL products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

The Mozo community has rated ActewAGL’s energy related products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

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ActewAGL Gas
Overall
Price
Bill clarity
Customer service
Green Friendly
30 reviews
This product does not currently have any community reviews. Be the first to write one.
  • ActewAGL Gas

    It has good pricing and customer support.

    I enjoy ActewAGL because the bills are relatively easy to understand I don't use much energy so the prices are quite cheap. Understanding how the provider works was a bit difficult but the customer support was great and now I understand it well. It's not the greenest energy provider, but it does the job well.

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    Robin, Queensland, reviewed 3 months ago
  • ActewAGL Gas

    Thayhdc

    none

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    Hi, South Australia, reviewed 3 months ago
  • ActewAGL Gas

    Nothing

    Nothing

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    Jessica, Victoria, reviewed 3 months ago
  • ActewAGL Gas

    nice

    Good.

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    Less
    Martin, Queensland, reviewed 5 months ago
  • ActewAGL Gas

    Good gas

    I love it.

    Price
    Bill clarity
    Customer service
    Green Friendly
    Less
    John, Victoria, reviewed 5 months ago
  • Compare ActewAGL

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