Set up in the year 2000, ActewAGL provides energy solutions to homes as well as small businesses in ACT and parts of NSW.
Based in Canberra, ActewAGL is Australia’s first utility joint venture. It provides electricity, natural gas as well as renewable energy to residents and business owners.
ActewAGL caters to energy needs across Canberra, Queanbeyan and southern NSW. If you’re looking for natural gas plans in one of these areas, you may be eligible to apply to ActewAGL.
The general deals and offers on natural gas that ActewAGL provides depend on whether you:
Gas
| Payment optionsPayment options | ActewAGL offers several modes of payment including direct debit, BPAY, Credit Card, phone banking and Centrepay. If you don’t feel comfortable with online or phone banking, you can post your cheque with your payment slip or go yourself to make the payment at any Post Office or an ACTewAGL store to pay by cash, cheque or EFTPOS. |
| Epayplus accountEpayplus account | In today’s digital savvy world it only makes sense to have a digital account like epayplus, which lets you access your payment history, pay bills online and subscribe for new offers online. |
| Concessions and rebatesConcessions and rebates | You could be eligible for an energy concession for your natural gas account if you have a Pensioner Concession card, a Veterans’ Affairs gold card or a Health Care card. This concession is calculated on a daily basis and is shown as a separate line item on each bill. However, do check for conditions such as, the account has to be in the name of the person applying for the rebate. |
If you plan to switch to ActewAGL, you will need to provide personal identification documents such as a copy of your your passport, driver’s license, Medicare card, pension card or credit card. Once you confirm ActewAGL as your gas supplier, they will notify your current provider and the switch will be arranged for when your meter is due for its next reading.
If you are moving home, the process to move your gas account with ActewAGL is fairly simple. However, you will still need to look up the eligibility criteria for connections in specific regions. When you are moving your account from one address to another, you can simply fill out an online form giving the details of your existing account and requirements for your new home so your account can be moved accordingly.
The Mozo community has rated ActewAGL’s energy related products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
Izabela, South Australia, reviewed 8 days ago
Have been using these guys for years had no problems what so ever .
Have been using these guys for years had no problems what so ever .
Helen, New South Wales, reviewed over 2 years ago
I have used them for a couple of years and find they are friendly helpful and I talk to a person.
I have used them for a couple of years and find they are friendly helpful and I talk to a person.
Helen, New South Wales, reviewed over 2 years ago
As a student moving out of home a few years ago, ActewAGL were full of friendly advice on setting up utilities, what utilities were our responsibility and what were the landlords, and outlining numerous payment options for the bills we received....
As a student moving out of home a few years ago, ActewAGL were full of friendly advice on setting up utilities, what utilities were our responsibility and what were the landlords, and outlining numerous payment options for the bills we received. Upon moving house recently, I found them slightly difficult to deal with in closing the accounts. I could not transfer my details of my old gas account to the address of my new place and had to sign up all over again. It was also difficult for them to find the metre box for my new apartment and took several occasions to get it sorted.
Jacinta, Australian Capital Territory, reviewed over 2 years ago
Standard provider, not standout. No competition in ACT.
Standard provider, not standout. No competition in ACT.
Bruce, Australian Capital Territory, reviewed over 2 years ago
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Discover the best plans for natural gas suited to your home by comparing ActewAGL’s packages with other energy providers on Mozo’s user-friendly comparison tool. It’s easy, just enter your postcode and you’ll get a list of options in your area.
