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Alinta Energy Gas

Alinta Energy

Alinta Energy is a provider of natural gas, electricity and solar energy across 800,000 homes and businesses in Western Australia, Victoria and South Australia.

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Who is Alinta Energy?

The company began retailing gas as AlintaGas in Western Australia in the year 1995 and after a series of mergers and acquisitions, became a diverse energy enterprise operating nine power stations in Australia and New Zealand. To represent their increased scope of business, AlintaGas became Alinta Energy in 2010.


Alinta Energy availability

ACT NSW QLD NT SA TAS WA VIC

Where does Alinta Energy supply gas?

Alinta Energy provides natural gas products and services in Victoria, South Australia as well as Western Australia. If you are looking for gas plans and packages for your home or business in any of these three states, you may be eligible to apply to Alinta Energy.

Alinta Energy gas plans and packages

Alinta Energy provides natural gas plans and packages for your home with special deals such as discount offers for paying on time. One of the advantages of having an energy account with Alinta Energy is that it offers plans with no lock in period or exit fees.

Alinta Energy plans

  • Gas


Alinta Energy features to keep in mind

Flexible payment optionsFlexible payment options

You will not have any trouble picking out a convenient mode of payment for your gas bills with Alinta Energy. You can choose to pay with your credit card, set-up a direct debit account or use BPAY. You can also mail a cheque or visit the Australian Post to pay up in person, if you are not too comfortable with online or phone banking.

Bill frequencyBill frequency

You will generally receive your Alinta Energy gas bill about once every two months.

Digital accountDigital account

You can register with Alinta Energy’s MyAccount, which is a free online hub for consumers to keep a tab on their energy usage and history. You can use this account to access your account information, pay gas bills and upgrade your plan online.

ConcessionsConcessions

In case you are finding it difficult to pay your gas bills because of hardship, you may be eligible for a relief payment if you have an eligible concession. To apply for this kind of financial assistance, you need to go through a financial counsellor, who will assess the difficulty before your application can be submitted.

No exit feesNo exit fees

Your gas account with Alinta Energy comes with no lock in period or exit fees. So, if you are required to make changes to your account, you would be able to do it without stressing about the extra fees.


Switching and moving your gas plan with Alinta Energy

Switching

The process to switch your natural gas account with Alinta Energy is fairly simple and straightforward. Just call an energy consultant at Alinta and request for a switch from your existing provider. There would be certain specific eligibility criteria for different regions.

Moving

If you are an existing customer with Alinta Energy and need to move your energy account to a new address, you can call Alinta to get your account transferred. The shift will of course be subject to certain conditions like availability in the area where you are moving. You can call the team at Alinta Energy from Monday to Friday (8 am to 7 pm) and on Saturday (9 am to 4 pm) to ask for the change.

Alinta Energy customer reviews

The Mozo community has rated Alinta Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

Alinta Energy Gas

Overall 6.7

Price

Bill clarity

Customer service

Green Friendly

158 Reviews

Recent Alinta Energy gas reviews

Alinta Energy

Alinta Energy Gas review

Overall rating   10 / 10

Great service and very competitive pricing.

I am a customer of long standing with Alinta and to my surprise was contacted with a great offer based on my annual usage.

Full review

I am a customer of long standing with Alinta and to my surprise was contacted with a great offer based on my annual usage.

    Price   10 / 10

    Bill clarity   10 / 10

    Customer service   10 / 10

    Green Friendly   8 / 10

Less

Anne, Western Australia, reviewed 3 months ago

Alinta Energy

Alinta Energy Gas review

Overall rating   2 / 10

No more extra charges!

I don’t know why we have to pay all these extra fees and charges when the company isn’t doing anything different!

Full review

I don’t know why we have to pay all these extra fees and charges when the company isn’t doing anything different!

    Price   3 / 10

    Bill clarity   2 / 10

    Customer service   3 / 10

    Green Friendly   2 / 10

Less

Cassy, Queensland, reviewed 4 months ago

Alinta Energy

Alinta Energy Gas review

Overall rating   9 / 10

Great customer service

Have responded to my prior attempts to move to alternative suppliers. Process was seamless and easy

Full review

Have responded to my prior attempts to move to alternative suppliers. Process was seamless and easy

    Price   9 / 10

    Bill clarity   10 / 10

    Customer service   10 / 10

    Green Friendly   7 / 10

Less

John, Western Australia, reviewed 4 months ago

Alinta Energy

Alinta Energy Gas review

Overall rating   5 / 10

Room for improvement

Energy providers are difficult to deal with. I have changed providers and as long as I get gas I am happy. Comparing providers is tricky. I find it difficult to deal with Alinta as they don't have an office and I don't particularly like doing...

Full review

Energy providers are difficult to deal with. I have changed providers and as long as I get gas I am happy. Comparing providers is tricky. I find it difficult to deal with Alinta as they don't have an office and I don't particularly like doing business over the phone. I have a hearing problem and don't always understand the accent which makes it frustrating for me and them.

    Price   7 / 10

    Bill clarity   7 / 10

    Customer service   4 / 10

Less

Silvija, South Australia, reviewed 3 months ago

Alinta Energy

Alinta Energy Gas review

Overall rating   10 / 10

Excellent

I have had no problems with Alinta. In difficult times they are understanding and offer to extend the period of time in which I can make my repayments

Full review

I have had no problems with Alinta. In difficult times they are understanding and offer to extend the period of time in which I can make my repayments

    Price   7 / 10

    Bill clarity   10 / 10

    Customer service   10 / 10

    Green Friendly   5 / 10

Less

Frank, Western Australia, reviewed 6 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Compare Alinta Energy

Wondering if an Alinta gas plan is more cost effective than your existing gas package? Just enter your postcode into Mozo’s free comparison tool and compare the best energy plans in your area.

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