Alinta Energy Gas

Alinta Energy is a provider of natural gas, electricity and solar energy across 800,000 homes and businesses in Western Australia, Victoria and South Australia.

Who is Alinta Energy?

The company began retailing gas as AlintaGas in Western Australia in the year 1995 and after a series of mergers and acquisitions, became a diverse energy enterprise operating nine power stations in Australia and New Zealand. To represent their increased scope of business, AlintaGas became Alinta Energy in 2010.

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Where does Alinta Energy supply gas?

Alinta Energy provides natural gas products and services in Victoria, South Australia as well as Western Australia. If you are looking for gas plans and packages for your home or business in any of these three states, you may be eligible to apply to Alinta Energy.

ACT NSW QLD NT SA TAS WA VIC
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Alinta Energy gas plans and packages

Alinta Energy provides natural gas plans and packages for your home with special deals such as discount offers for paying on time. One of the advantages of having an energy account with Alinta Energy is that it offers plans with no lock in period or exit fees.

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Alinta Energy features to keep in mind

Flexible payment options

You will not have any trouble picking out a convenient mode of payment for your gas bills with Alinta Energy. You can choose to pay with your credit card, set-up a direct debit account or use BPAY. You can also mail a cheque or visit the Australian Post to pay up in person, if you are not too comfortable with online or phone banking.

Bill frequency

You will generally receive your Alinta Energy gas bill about once every two months.

Digital account

You can register with Alinta Energy’s MyAccount, which is a free online hub for consumers to keep a tab on their energy usage and history. You can use this account to access your account information, pay gas bills and upgrade your plan online.

Concessions

In case you are finding it difficult to pay your gas bills because of hardship, you may be eligible for a relief payment if you have an eligible concession. To apply for this kind of financial assistance, you need to go through a financial counsellor, who will assess the difficulty before your application can be submitted.

No exit fees

Your gas account with Alinta Energy comes with no lock in period or exit fees. So, if you are required to make changes to your account, you would be able to do it without stressing about the extra fees.

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Switching and moving your gas plan with Alinta Energy

Switching

The process to switch your natural gas account with Alinta Energy is fairly simple and straightforward. Just call an energy consultant at Alinta and request for a switch from your existing provider. There would be certain specific eligibility criteria for different regions.

Moving

If you are an existing customer with Alinta Energy and need to move your energy account to a new address, you can call Alinta to get your account transferred. The shift will of course be subject to certain conditions like availability in the area where you are moving. You can call the team at Alinta Energy from Monday to Friday (8 am to 7 pm) and on Saturday (9 am to 4 pm) to ask for the change.

Alinta Energy customer reviews

The Mozo communicty has rated Alinta Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

The Mozo community has rated Alinta Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

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Alinta Energy Gas
Overall
7.3 /10
Price
Bill clarity
Customer service
Green Friendly
223 reviews
This product does not currently have any community reviews. Be the first to write one.
  • Alinta Energy Gas

    Overall rating   9 / 10
    I have been with Alinta for my gas supply.

    Alinta is a WA based company.The discount rates and incentives are very competitive.They are moving towards more sustainable energy resources which is a big positive and the only way forward in the future.

    Price
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    9 / 10
    Green Friendly
    10 / 10
    Less
    Skye, Western Australia, reviewed 5 days ago
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  • Alinta Energy Gas

    Overall rating   10 / 10
    A beaut company to deal with.

    Alinta is a problem-free company to deal with and always ready to help if & when needed. I have never had any negative issues with them & I can't speak highly enough of their service.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
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    Wendy, Western Australia, reviewed 6 days ago
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  • Alinta Energy Gas

    Overall rating   9 / 10
    Flexible payments

    I am a pensioner and Alinta gas helps sort direct debits for payment which allows me to make fortnightly increments for my account. It's a big help and saves on a one only payment and a larger amount. There have been times when I have been late with payments and Alinta Gas really helped me out.

    Price
    7 / 10
    Bill clarity
    8 / 10
    Customer service
    10 / 10
    Green Friendly
    9 / 10
    Less
    Raymond, Western Australia, reviewed 6 days ago
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  • Alinta Energy Gas

    Overall rating   7 / 10
    Recommended Provider

    I have been a customer of Alinta for many years and anytime I have had a query it has been dealt with professionalism and friendliness. Their bills are easy to understand and are sent in plenty of time for me to pay. Definitely recommend them as a provider.

    Price
    8 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    8 / 10
    Less
    Jodie, Western Australia, reviewed 7 days ago
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  • Alinta Energy Gas

    Overall rating   10 / 10
    Excellent service

    Have always enjoyed a reliable service and have experienced no problems at all in all the time we have used them.

    Price
    8 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Betty, Western Australia, reviewed 10 days ago
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  • Compare Alinta Energy

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