Alinta Energy is a provider of natural gas, electricity and solar energy across 800,000 homes and businesses in Western Australia, Victoria and South Australia.
The company began retailing gas as AlintaGas in Western Australia in the year 1995 and after a series of mergers and acquisitions, became a diverse energy enterprise operating nine power stations in Australia and New Zealand. To represent their increased scope of business, AlintaGas became Alinta Energy in 2010.
Alinta Energy provides natural gas products and services in Victoria, South Australia as well as Western Australia. If you are looking for gas plans and packages for your home or business in any of these three states, you may be eligible to apply to Alinta Energy.
Alinta Energy provides natural gas plans and packages for your home with special deals such as discount offers for paying on time. One of the advantages of having an energy account with Alinta Energy is that it offers plans with no lock in period or exit fees.
Gas
| Flexible payment optionsFlexible payment options | You will not have any trouble picking out a convenient mode of payment for your gas bills with Alinta Energy. You can choose to pay with your credit card, set-up a direct debit account or use BPAY. You can also mail a cheque or visit the Australian Post to pay up in person, if you are not too comfortable with online or phone banking. |
| Bill frequencyBill frequency | You will generally receive your Alinta Energy gas bill about once every two months. |
| Digital accountDigital account | You can register with Alinta Energy’s MyAccount, which is a free online hub for consumers to keep a tab on their energy usage and history. You can use this account to access your account information, pay gas bills and upgrade your plan online. |
| ConcessionsConcessions | In case you are finding it difficult to pay your gas bills because of hardship, you may be eligible for a relief payment if you have an eligible concession. To apply for this kind of financial assistance, you need to go through a financial counsellor, who will assess the difficulty before your application can be submitted. |
| No exit feesNo exit fees | Your gas account with Alinta Energy comes with no lock in period or exit fees. So, if you are required to make changes to your account, you would be able to do it without stressing about the extra fees. |
The process to switch your natural gas account with Alinta Energy is fairly simple and straightforward. Just call an energy consultant at Alinta and request for a switch from your existing provider. There would be certain specific eligibility criteria for different regions.
If you are an existing customer with Alinta Energy and need to move your energy account to a new address, you can call Alinta to get your account transferred. The shift will of course be subject to certain conditions like availability in the area where you are moving. You can call the team at Alinta Energy from Monday to Friday (8 am to 7 pm) and on Saturday (9 am to 4 pm) to ask for the change.
The Mozo community has rated Alinta Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
No fuss easy to deal with and contact.
No fuss easy to deal with and contact.
Peter, Western Australia, reviewed 11 days ago
Pros - easy process to setup and maintain usage Cons - are not competitive with prices compared to Kleenheat
Pros - easy process to setup and maintain usage Cons - are not competitive with prices compared to Kleenheat
Dimitri, Western Australia, reviewed 2 months ago
I have been with this provider for about 45 years and have never had problems with them. They have been efficient and cheap.
I have been with this provider for about 45 years and have never had problems with them. They have been efficient and cheap.
John, Western Australia, reviewed 3 months ago
Debra, Western Australia, reviewed 3 months ago
Its reliable so you can trust it.
Its reliable so you can trust it.
Conelias, Western Australia, reviewed 3 months ago
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Wondering if an Alinta gas plan is more cost effective than your existing gas package? Just enter your postcode into Mozo’s free comparison tool and compare the best energy plans in your area.