Alinta Energy Gas

Alinta Energy is a provider of natural gas, electricity and solar energy across 800,000 homes and businesses in Western Australia, Victoria and South Australia.

Who is Alinta Energy?

The company began retailing gas as AlintaGas in Western Australia in the year 1995 and after a series of mergers and acquisitions, became a diverse energy enterprise operating nine power stations in Australia and New Zealand. To represent their increased scope of business, AlintaGas became Alinta Energy in 2010.

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Where does Alinta Energy supply gas?

Alinta Energy provides natural gas products and services in Victoria, South Australia as well as Western Australia. If you are looking for gas plans and packages for your home or business in any of these three states, you may be eligible to apply to Alinta Energy.

ACT NSW QLD NT SA TAS WA VIC
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Alinta Energy gas plans and packages

Alinta Energy provides natural gas plans and packages for your home with special deals such as discount offers for paying on time. One of the advantages of having an energy account with Alinta Energy is that it offers plans with no lock in period or exit fees.

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Alinta Energy features to keep in mind

Flexible payment options

You will not have any trouble picking out a convenient mode of payment for your gas bills with Alinta Energy. You can choose to pay with your credit card, set-up a direct debit account or use BPAY. You can also mail a cheque or visit the Australian Post to pay up in person, if you are not too comfortable with online or phone banking.

Bill frequency

You will generally receive your Alinta Energy gas bill about once every two months.

Digital account

You can register with Alinta Energy’s MyAccount, which is a free online hub for consumers to keep a tab on their energy usage and history. You can use this account to access your account information, pay gas bills and upgrade your plan online.

Concessions

In case you are finding it difficult to pay your gas bills because of hardship, you may be eligible for a relief payment if you have an eligible concession. To apply for this kind of financial assistance, you need to go through a financial counsellor, who will assess the difficulty before your application can be submitted.

No exit fees

Your gas account with Alinta Energy comes with no lock in period or exit fees. So, if you are required to make changes to your account, you would be able to do it without stressing about the extra fees.

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Switching and moving your gas plan with Alinta Energy

Switching

The process to switch your natural gas account with Alinta Energy is fairly simple and straightforward. Just call an energy consultant at Alinta and request for a switch from your existing provider. There would be certain specific eligibility criteria for different regions.

Moving

If you are an existing customer with Alinta Energy and need to move your energy account to a new address, you can call Alinta to get your account transferred. The shift will of course be subject to certain conditions like availability in the area where you are moving. You can call the team at Alinta Energy from Monday to Friday (8 am to 7 pm) and on Saturday (9 am to 4 pm) to ask for the change.

Alinta Energy customer reviews

The Mozo communicty has rated Alinta Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

The Mozo community has rated Alinta Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

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Alinta Energy Gas
Overall
6.9 /10
Price
Bill clarity
Customer service
Green Friendly
178 reviews

Recent Alinta Energy gas reviews

  • Alinta Energy Gas review

    Overall rating   7 / 10
    Alinta is a reliable company for me.

    When I connected with Alinta they were the only company available.

    Price
    8 / 10
    Bill clarity
    8 / 10
    Customer service
    8 / 10
    Green Friendly
    6 / 10
    Less
    Peter, Western Australia, reviewed about 20 hours ago
  • Alinta Energy Gas review

    Overall rating   7 / 10
    Seems fair & reasonable.

    The provider's service seems reasonable and on par with others. The pricing is quite high but when mathematically compared to other provider's charges, it was found to be at the lower end, however this research was undertaken 12 months ago.

    Price
    6 / 10
    Bill clarity
    8 / 10
    Customer service
    8 / 10
    Green Friendly
    5 / 10
    Less
    Paula, South Australia, reviewed about 21 hours ago
  • Alinta Energy Gas review

    Overall rating   6 / 10
    Okay.

    Not enough competition.

    Price
    5 / 10
    Bill clarity
    6 / 10
    Customer service
    5 / 10
    Less
    Ally, Western Australia, reviewed 2 days ago
  • Alinta Energy Gas review

    Overall rating   10 / 10
    Alinta Energy is the best gas provider.

    I like my gas provider. We got a great rate and I would highly recommend them to anyone.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Kim, Western Australia, reviewed 5 days ago
  • Alinta Energy Gas review

    Overall rating   8 / 10
    Good customer service with a human!

    Cost has remained quite steady. Easy to contact if there is an issue. They reached out to customers during COVID-19.

    Price
    7 / 10
    Bill clarity
    9 / 10
    Customer service
    8 / 10
    Green Friendly
    7 / 10
    Less
    Caroline, Western Australia, reviewed 6 days ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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