What do you get when you gather a bunch of regular Aussies and a passion for a sustainable future? Bright Spark Power. This electricity retailer is all for cleaner electricity, supporting climate change action and best of all, competitive electricity prices for customers.
If you’re in New South Wales and Queensland, you can sign up to be a Bright Spark Power customer. However, the retailer does have plans to expand to South Australia and Victoria.
Bright Spark Power believes electricity plans should be two things: simple and competitive. That’s why they have only two products to choose from, their 12 month contract product and ‘no contract’ product.
With the 12 month contract product, customers enjoy a fixed electricity rate for a year and pay $0 in connection fees. This may be a great pick for households who like the security in knowing their electricity rate won’t change. What’s even better is that Bright Spark Power not only vows to never increase your rate, but they’ll pass on the savings to customers if prices fall.
On the other hand, the no contract product features a variable electricity rate, but has the freedom of no fixed terms. There is also a $19 connection to consider.
Both plans feature monthly billing, allowing you to easily squeeze your electricity bill into your monthly budget, no credit or payment processing fees and a 9c/kWh solar feed-in tariff rate. Just keep in mind, there is a $40 early exit fee with both Bright Spark Power products.
It doesn’t take much to realise that Bright Spark Power are proud supporters of renewable energy and cleaner electricity, and are after customers who feel the same way.
They’re 100% local, as they created the company ‘for the benefit of Australians’.
With Bright Spark Power, there are no tricks or gimmicks, just simple and competitive electricity plans. There are also no confusing discounts, credits or bonuses, so you always know what you’re paying for.
Bright Spark Power have got some pretty big things lined up for the future, starting with 50% of their electricity sourced from renewables in 5 years and 100% in 10. They’re also designing low cost battery storage solutions and creating programs for forest regeneration.
Whether you’re looking to switch to or move with Bright Spark Power, you’ll be happy to know that the process is as easy as pie. If you’re switching, contact their customer service team to organise a connection transfer. From there, they’ll aim to have the connection complete within three business days, although it can take 15 in some cases.
And if you’re moving house and would like to take Bright Spark Power with you, place an ‘order’ via their website with your move in date. If you’re in NSW or QLD and place your order before 2pm, prior to your move in date, Bright Spark Power can have your home connected the next business day!
The Mozo community has rated Bright Spark Power products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
I am satisfied with my energy provider because of their best services.
it is great however their customer service could be better i was on hold for a very long time then transferred twice. managed to fix the issue but it took a lot of time out of my day
Great work on providing cleaner electricity for Australia.
Ready to sign up? Why not do a quick check to see how Bright Spark Power fares with other electricity retailers in the market? Simply enter your postcode, answer a few quick questions about your electricity usage and you’re on your way!