Click Energy Electricity

Set up in 2006, Click Energy is Australia’s first electricity retailer to be 100% online. Cutting through several overhead costs, it promises to provide its customers electricity at cheaper rates with more savings - a promise it seems to be delivering, haven taken out three Mozo Experts Choice Awards in 2020 for solar-friendly electricity plans. 

Who is Click Energy?

Click Energy provides electricity, gas as well as solar energy plans to domestic and business consumers across Australia. The company is committed towards making your energy solutions simpler and faster by letting you address all your energy related needs online.

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Where does Click Energy supply electricity?

Click Energy caters to electricity needs of residents as well businesses across Australia. You can simply go on their website, feed in your details and look for a plan that matches your needs.

ACT NSW QLD NT SA TAS WA VIC
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Click Energy electricity plans and packages

Click Energy offers electricity plans with cost-effective deals such as discounts for paying on time. In addition, your electricity account with Click Energy comes with the flexibility of no lock-in contract or exit fees. This gives you more freedom in case you need to switch your account.

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Click Energy features to keep in mind

100% Online

If you’re a fan of the digital world and like to manage your household electricity plans and bills online, then Click Energy is well suited to your needs. Apart from the ease of access, because the company operates in the online space, it is able to get rid of a number of other costs and pass on the savings to you in the form of cheap electricity.

Solar energy

Click Energy offers a solar plan called Click Shine that gives a 7% discount off your total bill plus a 10 cent retailer-funded feed-in tariff.

Easy payment options

You can pay your electricity bill with Click Energy using telephone as well as online banking solutions. Use the online bill payment facility or set up a direct debit from your credit card or bank account. Alternatively, you can also pay your bill over the phone by calling the team at Click Energy or use BPAY from your cheque, savings or credit card account. However, you won’t have any point of contact to make a payment in person.

Bill frequency

Most of Click Energy’s plans work on monthly billing, while some have a quarterly cycle. However, if you would like to explore an alternative bill cycle, you can call a customer service representative at Click Energy to discuss other options. For customers who live in Victoria and have a smart meter, the bill will be generated every month.

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Switching and moving your electricity plan with Click Energy

Being a digital savvy company, Click Energy lets you move as well as switch your electricity plan online. You can simply go on their website, enter your details and requirements, choose a plan that’s suited to your household and confirm that you want to switch. Since Click Energy has no lock in period or exit fees, you will have the added advantage of being able to make changes to your plan without these restrictions.

Click Energy customer reviews

The Mozo communicty has rated Click Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

What do Click Energy customers think of their electricity company? Check out what the Mozo community thinks.

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Click Energy Electricity
Overall
7.3 /10
Price
Bill clarity
Customer service
Green Friendly
181 reviews

Recent Click Energy electricity reviews

  • Click Energy Electricity review

    Overall rating   10 / 10
    Extremely cost-effective, excellent communication.

    I have been with Click for two years. They are extremely cost-effective, but their main strength is their communication. My previous supplier, with whom I was for over 30 years, was a total non-communicator, never answering emails and a phone wait of over 30 minutes was the norm. With Click Energy every email is always answered in a timely manner, problems or queries solved quickly, efficiently and with courtesy. I believe I have a great price, and that with perfect communication from them makes it an ideal collaboration.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Cynthia, New South Wales, reviewed 2 months ago
  • Click Energy Electricity review

    Overall rating   9 / 10
    Competitive premiums and great customer service

    Overall good!

    Price
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    8 / 10
    Less
    Charles, New South Wales, reviewed 2 months ago
  • Click Energy Electricity review

    Overall rating   10 / 10
    Present with lower rate without applying discount

    They have lower rate to begin with, without having to apply for discount.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Less
    Meilee, New South Wales, reviewed 4 months ago
  • Click Energy Electricity review

    Overall rating   10 / 10
    Great rates and easy sign up.

    So happy with Click Energy, easy sign up online, bills emailed, great customer service and rewards for referring others to join.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Deborah, New South Wales, reviewed 5 months ago
  • Click Energy Electricity review

    Overall rating   8 / 10
    Great service and terrific prices.

    I love Click. We changed at the beginning of 2019 after 35 years with Origin. Origin made no attempt to keep us, even though we had never paid late. Origin was hard to communicate with - waiting on the phone for ages, taking a week to return emails. Click is a fantastic communicator, and so much cheaper. I send an email, get a reply, I can actually ring and get a person almost right away.

    Price
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    9 / 10
    Green Friendly
    9 / 10
    Less
    Cynthia, New South Wales, reviewed 6 months ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Compare Click Energy

    Don’t just set and forget your electricity plan. Make sure you’ve got the best deal for your home by comparing Click Energy’s electricity package with other providers available in your area. 

    Compare energy

    Find energy plans available in your area in just seconds.