CovaU Electricity

CovaU promises to offer gas and electricity services to Australian customers at competitive rates so you can save more on your gas and electricity bills.

Who is CovaU?

CovaU is an authorised Australian energy retailer that provides electricity solutions to homes as well as businesses in New South Wales and Victoria.

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Where is CovaU electricity available?

CovaU provides electricity as well as dual fuel services to residential as well business customers in NSW and VIC.

ACT NSW QLD NT SA TAS WA VIC
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CovaU electricity plans and packages

You can choose from different electricity or dual fuel services with CovaU depending on the state you are located in. CovaU offers multiple deals and discounts which depend on whether you pay your electricity bill on time or you lock in for a longer term. Say for example, you could be eligible for a rebate if you sign up for a one or two year contract. If you are looking for more flexibility for your electricity plan, you could choose a plan with no exit fees.

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CovaU features to keep in mind

Uninterrupted customer service

You can call the customer service agents at CovaU whenever you have a query or concern about your energy account. They are operational 24 hours a day, all through the week.

Regular monthly instalments

With CovaU you can pay your electricity bills with regular monthly instalments instead of letting them accumulate over weeks or months. CovaU will estimate your monthly payment based on your current household usage and after three months, they will balance your account according to the meter reading.

Concession schemes

The government offers many concessions to help Australians who are not able to pay their energy bills for various reasons. These rebates vary for different states and you will need to check on the specific eligibility criteria for each of these. In addition, CovaU also has a Hardship Policy, which helps financially vulnerable customers manage their energy costs.

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Switching and moving your electricity plan with CovaU

Switching or moving your electricity plan with CovaU should not be a problem. You can simply apply for a transfer online or call their customer service team to request for a change in plan. You’ll just need to check if CovaU is available in your area and then pick a plan that’s best suited to your household electricity needs.

CovaU customer reviews

The Mozo communicty has rated CovaU products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

How has the Mozo community rated CovaU’s electricity service?

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CovaU Electricity
Overall
3.1 /10
Price
Bill clarity
Customer service
Green Friendly
7 reviews

Recent CovaU electricity reviews

  • CovaU Electricity review

    Overall rating   0 / 10
    So bad that I cannot explain.

    Unbelievable that a company like CovaU exists in Australia. Stay away.

    Price
    0 / 10
    Bill clarity
    0 / 10
    Customer service
    0 / 10
    Less
    Simon, New South Wales, reviewed 8 months ago
  • CovaU Electricity review

    Overall rating   2 / 10
    Poor billing

    Pros - pricing Cons - they have made mistakes with their bills (charged me more than they should)

    Price
    7 / 10
    Bill clarity
    0 / 10
    Customer service
    2 / 10
    Green Friendly
    3 / 10
    Less
    Agatha, , reviewed over 4 years ago
  • CovaU NSW review

    Overall rating   8 / 10
    So far no problems

    I hope they live up to their promise of cheaper electricity.

    Price
    8 / 10
    Bill clarity
    8 / 10
    Customer service
    8 / 10
    Green Friendly
    8 / 10
    Less
    Lynne, , reviewed almost 5 years ago
  • CovaU Electricity review

    Overall rating   0 / 10
    Unscrupulous and dodgy. Stay away!

    Stay away from this company. They took our account even though we only asked for a quote and then it took 5 Months, $200 and heaven knows how many phone calls to get our account back. They refuse to honour all transfer requests from other companies and only finally released my account after I threatened them with the Ombudsman.

    Price
    0 / 10
    Bill clarity
    0 / 10
    Customer service
    0 / 10
    Green Friendly
    0 / 10
    Less
    Natalie, , reviewed almost 5 years ago
  • CovaU Electricity review

    Overall rating   8 / 10
    Good service

    Have given me a discount over my total bill and helped me reduce my cost.

    Price
    7 / 10
    Bill clarity
    5 / 10
    Customer service
    7 / 10
    Green Friendly
    5 / 10
    Less
    Partap, , reviewed about 5 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Compare CovaU

    An inefficient electricity plan can really burn a hole in your household budget. Thankfully, you can easily avoid that by comparing CovaU with other energy providers that are available in your area to see if you could be on a better deal. 

    Compare energy

    Find energy plans available in your area in just seconds.