Discover Energy is a 100% Aussie owned energy retailer filled with forward thinking innovators and IT nerds, passionate about making a difference in the Australian energy market. And if you haven’t guessed by now, the team at Discover Energy are massive solar fans and know all the ins and outs of solar systems, battery storage and what a generous feed-in-tariff looks like.
At the moment, Discover Energy is only available in New South Wales.
Discover Energy offers both residential and business energy plans to customers. With Discover Energy, there are two types of residential plans: the Basic Plan, which is the default market offer, and the Economy Saver plan that’s available in all three NSW distribution zones (Endeavour, Essential and Ausgrid).
The Economy Saver plan features a 5% pay on time discount as well as a 15% guarantee discount, which is an unconditional discount that is guaranteed with your bill. All three plans also come with no lock in contracts or exit fees, so you’ll be able to opt out of your plan with ease.
And to make your energy bill easier to say on top of, Discover Energy allow you to manage and understand your energy usage and pay your bill through the Discover Energy Insight app. You’ll also be able to identify which household appliances are using the most energy, so you can work towards reducing your energy bill.
Plus Discover Energy’s Insight app will always let you know when you have stored enough electricity and only then feed the excess back to the grid.
Whether you prefer to chat online, send an email or give them a call, Discover Energy are there to help.
Discover Energy’s sister company, the One Stop Warehouse, is one of the largest wholesale distributors of PV solar panels and battery storage systems in Australia, not to mention Discover Energy pride themselves on their extensive knowledge of solar energy.
All three of Discover Energy’s energy plans feature no lock in contracts or exit fees, so there’s no dramas if Discover Energy isn't the right fit for your household.
Thanks to the Discover Energy app, the power is quite literally in your hands, since you’ll be able to manage your home’s solar system all through your smartphone.
Whether you’re switching to Discover Energy or are simply moving home, Discover Energy make reconnecting a breeze. If you’re an existing Discover Energy customer, you’ll need to ‘book your move’ online, so your electricity supply can be transferred over to your new address. If you’re looking to sign up to Discover Energy while you’re moving house, you’ll need to provide your moving dates and the energy plan you want to be connected to.
Just keep in mind you will need to let Discovery Energy know of your plans at least five business days in advance. Discover Energy also offer a power on guarantee where - if you book your move before 1pm during Monday to Friday - you’ll be connected the next business day.
But if you’re looking to switch, you’ll need to get in contact with the Discover Energy customer service team for more information.
The Mozo communicty has rated Discover Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
Discover Energy staff are outstanding. Nothing is a problem for them. They explain and help set up the app as well as explain each point of the app. Always helpful and no long waiting times when I phone them. Absolutely brilliant.
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