Engie Simply Energy Electricity

Engie (formerly Simply Energy) has an extensive energy portfolio, providing electricity, gas and renewable energy options to homes and businesses across Victoria, South Australia, Queensland and New South Wales.

Who is Engie?

With over half a million residential and business customers, Engie is one of the fastest growing retailers of electricity and energy related services in Australia.

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Where does Engie provide electricity?

Engie provides electricity plans to residential and business customers in Victoria, South Australia, Queensland and New South Wales. If you’re looking for a dual fuel service, Simply Energy gas service is only available in Victoria and South Australia.

ACT NSW QLD NT SA TAS WA VIC
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Engie electricity plans and packages

As a Engie customer, you’ll have access to competitive tariffs and discounts depending on which state you live in and the electricity plan you choose. Most Engie electricity plans offer guaranteed discounts when you pay your bill via direct debit and opt to receive your electricity bills by email. Some plans have early termination fees so be sure to take this into consideration before locking in any fixed term.

Plus, Engie also offers energy plans that are exclusively available to members of its partner organisations in your state including RACV, NRMA, Hawks and South Sydney Rabbitohs. As well as discounts on your electricity bill, these plans have additional benefits such as bonus gifts and vouchers.

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Key features for Engie electricity plans

Renewable energy

If you’re looking for an environmentally-friendly electricity choice, Engie electricity plans also offer a GreenPower option. When you choose GreenPower, Engie will purchase a selected amount of renewable electricity and add it to the national electricity grid on your behalf.

Energy efficiency solutions

Engie also offers a range of energy efficiency products such as rooftop solar power systems and LED lighting to help you cut back your household’s greenhouse gas emissions as well as save on your electricity bill.

Flexible payment options

Engie offers an extensive range of payment options for you to choose from. If you prefer an online payment method, you can pay your electricity bill via direct debit, BPAY or credit card. Alternatively, you can mail a cheque to Engie or pay in person at your local post office. You can keep on top of your electricity bills by activating your free MyPost Digital Mailbox which notifies you every time your bill is issued so you never miss a payment.

Billing in instalments

If you don’t like piling up your electricity costs over an entire quarter, Simply Energy provides the option to make your payments in instalments up until the due date of your electricity bill.

Manage your account online

If you’re digitally savvy, you can manage your customer account with Simply Energy completely online. With a digital account, you can do everything at your own convenience whether it’s checking your electricity bill or updating your customer details. Plus, setting up your online account is easy - you’ll just need to provide your customer number, name and postcode.

Concession schemes

Simply Energy offers a variety of concessions and rebates to customers with special circumstances (such as a medical condition). If you need any further information or assistance to apply for a concession, you can call up Simply Energy’s customer support team.

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Switching and moving with Engie

Switching

If you want to switch to Engie electricity services, you can do so in four easy steps:

  1. Select an energy plan online
  2. Choose a bill payment option (i.e. manual payment, direct debit etc.)
  3. Select your energy type (i.e. electricity, gas, or both)
  4. Confirm

You may also need to provide additional information if you have solar panels or a feed in meter and if you’re on a Flexible Pricing Tariff.

Moving

If you’re an existing customer of Engie, you can arrange to have your energy services transferred to your new residence in just a matter of minutes. You will need to call up Simply Energy’s relocation team at least three business days before you move out.

For new customers the process of setting up your new electricity account is just as easy but you’ll also need to allow for a couple of days to get your connection sorted out - so don’t leave it to the last minute.

Engie customer reviews

The Mozo community has rated Engie products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

The Mozo community has rated Engie (formerly Simply Energy) electricity services on a range of different criteria from pricing and bill clarity to customer satisfaction and green energy. Here’s a summary of ratings for the last 12 months and recent reviews for you to read.

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Engie Electricity
Overall
Price
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Green Friendly
446 reviews
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  • Engie Electricity

    Not much contact with service unless bill is late.

    Mainly satisfied with the service

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    Evelyn, Victoria, reviewed 3 months ago
  • Engie Electricity

    Good choice

    Simply Energy has proven to be a reliable and customer-friendly energy provider, earning my satisfaction for several reasons. Their straightforward approach to energy services simplifies the entire process, making it easy to understand and manage my utility needs. The transparency in billing and competitive pricing ensures that I receive value for my money. Additionally, their responsive customer service team has consistently addressed any queries or concerns promptly, enhancing my overall experience. Overall, I appreciate Simply Energy for their transparency, affordability, and excellent customer service, making them a preferred choice for my energy needs.

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    Sebastian, New South Wales, reviewed 5 months ago
  • Engie Electricity

    Simply Energy are excellent

    I Like my energy provider because they are easy to contact and their bills are easy to read plus they stay in contact using my email address.

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    Alison, Victoria, reviewed 12 months ago
  • Engie Electricity

    It’s free (solar power) easy to get

    It’s easy to use easy to get and there is a lot of it to get and use

    Jake, Victoria, reviewed 12 months ago
  • Engie Electricity

    Simply Energy keep electricity bills down

    This provider helps us save money on our bills in conjunction with our solar panels and solar batteries. Pros; they work great during summer/ sunny days. Cons; could receive a better rebate rate back.

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    Connie, Victoria, reviewed 12 months ago
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