Engie Gas

Founded in 2005, Engie (formerly Simply Energy) provides gas and energy related services to residential as well as business and commercial customers across Victoria, South Australia, Queensland and New South Wales. 

Who is Engie?

As one of Australia’s fastest growing energy retailers, Engie (formerly Simply Energy) now services the energy needs of over half a million residential homes and businesses.

Compare energy

Find energy plans available in your area in just seconds.

map icon

Where does Engie provide gas?

While Engie retails electricity in Victoria, South Australia, Queensland and New South Wales, at present it provides gas to residential customers and businesses in Victoria and South Australia only. If you’re looking for a gas plan or a dual energy service and live in one of these states, you may be eligible to sign up with Engie.

ACT NSW QLD NT SA TAS WA VIC
energy icon

Engie gas plans and packages

Engie gas plans are only available as part of a dual fuel package, which means that you’ll also need to switch your electricity service to Engie. There are a range of competitive dual fuel plans available which have discounts if you pay your bill via direct debit and opt for e-billing. Some of Engie gas and electricity plans are for a fixed contract period so be sure to think about your ongoing energy needs as you will need to pay a termination fee if you opt out of your contract early.

If you are a member of one of Engie’s partner organisations (RACV, Hawks) or you want rewards like free movie tickets you could get additional discounts with one of the exclusive plans on offer.

key icon

Engie features to keep in mind

Multiple payment methods

You can choose from an extensive range of payment options including direct debit, BPAY or credit card. If you prefer an offline payment method, you can mail a cheque to Engie or pay up in person at your local post office. You can also safeguard yourself against forgetting to pay your bill by activating your free MyPost Digital Mailbox which will give you a friendly reminder when your bill is issued.

Billing options

With Engie you can have the flexibility to pay your gas bill in instalments up until the due date instead of waiting for the bill to stack up over weeks.

Manage your account online

If you do your everyday banking online, you’ll also be happy to hear that you can manage your customer account with Engie completely online. To set up your account, you’ll just need your customer number, surname and postcode. Once your account is activated, you’ll have the ability to check your gas bill whenever you like, update your customer details as well as set up a direct debit.

Concessions

There are a number of state based energy concessions or rebates that you may be eligible for. For instance, Victoria and New South Wales have concessions available to customers if they or someone in their household require specific medical equipment. If you need assistance to apply for a concession or just want to know more, Engie’s customer support team is there to help.

truck icon

Switching and moving your gas plan with Engie

Switching

If you’re considering a switch to Engie as your new gas provider, the application process is relatively straightforward. After you’ve picked the energy plan you want, you’ll need to choose a payment type, select an individual energy plan or bundle and click confirm. If you have solar panels, a feed in meter or if you’re on a Flexible Pricing Tariff, you may be required to give further information.

Moving

Engie has a relocation team on call to help you seamlessly transfer your gas services to your new home. If you are the account holder, you will need to contact the relocation team at least three business days before you move out. Ensure that you have details of your new address as well as your electricity and gas meter numbers ready. While the relocation team is generally available during business hours on weekdays, you can fill in an online form to request a call back if it’s more convenient for you.

Engie customer reviews

The Mozo community has rated Engie products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

See how the Mozo community scored Engie gas services on a range of different specifications including pricing, bill clarity and customer satisfaction. Here’s a summary of ratings for the last 12 months and recent reviews for you to read.

Icon of Gas
Engie Gas
Overall
Price
Bill clarity
Customer service
Green Friendly
49 reviews
This product does not currently have any community reviews. Be the first to write one.
  • Engie Gas

    AS above

    Whenever I have a problem they are quick to respond and even if I may not be happy with the outcome I at least feel I was listened to and the person listening had a good grasp of company policy.

    Price
    Bill clarity
    Customer service
    Less
    Greg, South Australia, reviewed 12 months ago
  • Engie Gas

    cooking with gas is expensive

    I personally love cooking with gas but the cost is sky rocketing of late and i will probably be using it less

    Price
    Bill clarity
    Customer service
    Green Friendly
    Less
    Karen, Victoria, reviewed 12 months ago
  • Engie Gas

    great for all your gas and electricity needs

    simply energy is a fantastic company for all your gas and electricity needs and it's customer service and pricing is second to none !

    Price
    Bill clarity
    Customer service
    Green Friendly
    Less
    Bevis, Victoria, reviewed about 1 year ago
  • Engie Gas

    Great prices and helpful staff

    Their a service with great prices and products, and although the cost of electricity has gone up alot, our gas has remained quite low, plus they allow part payment plans so you can keep up with everything. I don't really understand the bills, but there is probably someone else who would understand them. All in all a really good company.

    Price
    Bill clarity
    Customer service
    Green Friendly
    Less
    Karla, Victoria, reviewed 12 months ago
  • Engie Gas

    They are the best

    They are easy to manage and easy paid.

    Price
    Bill clarity
    Customer service
    Green Friendly
    Less
    Marjorie, Western Australia, reviewed about 1 year ago
  • Compare Engie

    Find out whether you’re getting the best gas deal available in your area using Mozo’s user-friendly comparison tool. With just your postcode, you can compare Simply Energy’s plans and services with other gas suppliers in your area.

    Compare energy

    Find energy plans available in your area in just seconds.