Metered Energy Holdings Pty Ltd are an electricity retailer who provide electricity plans to customers who live in or own units, are developers or body corporates. They also use market leading technology to make sure there is little impact on the environment.
Aussies living in either regional or South-East Queensland can become Metered Energy customers. It is unclear as to whether the retailer plans on expanding to other states.
Metered Energy says managing your electricity bill should be simple, which is why they only offer one plan. Just keep in mind though that the plan’s prices depend on where you’re located.
If you live in South-East Queensland, the Residential plan features a daily supply charge of 99.74 cents a day and a 23.93 cents/kWh usage rate. On the other hand, the regional Residential plan has a daily supply charge of 99 cents a day and a usage rate of 24.92 cents/kWh.
The Residential electricity plan also comes with:
- No credit card, paper billing or move in fees
- No exit fees or lock-in contracts and
- A monthly billing cycle.
One final thing to remember about the Metered Energy Residential electricity plan is that the prices are not fixed, so they might fluctuate.
Once you sign up to a Metered Energy electricity plan, you’ll be assigned a Service Consultant. Their job is to manage your building’s electricity usage, regularly visit for meter readings and other maintenance.
Metered Energy bills their customers on a monthly basis, making it easier for you to manage your payments and add it into your budget.
As a Metered Energy customer, you won’t pay any credit card or paper billing fees, plus no move in or exit fees.
Whether you have a question regarding your bill or need some help to apply for a rebate, you can access a range of support via the Metered Energy website or by calling their customer service team from Monday to Friday.
Metered Energy likes to be open and honest with their customers. That’s why there are no hidden tricks or fees with your electricity plan, just easy to understand rates and clear fees.
If you are moving and need your Metered Energy to set up your electricity connection, you’ll either need to contact their customer service team on 1300 633 637 or fill out an application on their website. The rest will be taken care of by Metered Energy, you won’t even need to let your current retailer know about the switch!
The same process applies to customers who are moving out and need their electricity disconnected, however there is the opportunity to snag a 10% discount on your final bill if you opt to pay via direct debit
The Mozo communicty has rated Metered Energy Holdings Pty Ltd products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
This service is as bad as bad can be. The company say that I can't change unless I buy the meter as it's owned by the developer and he owns the meters for all units in this complex, so we have no choice except move out but all the townhouses in the area are owned by him.
If you’re still on the fence about whether Metered Energy is the right option for your building, find out how they stack up to other retailers in the market by having a play with our energy comparison tool.