Momentum Energy is a part of Hydro Tasmania, one of the country’s largest generators of renewable energy. An Australian-owned and operated energy retailer, it provides energy related services at competitive prices across New South Wales, Victoria and South Australia.
Momentum Energy retails electricity in Victoria, NSW and South Australia.
If you are looking for an environment-conscious electricity plan for your home, you can opt for SmilePower with Momentum Energy. which ensures that an equivalent amount of renewable energy matching the electricity that you use at home will be fed into the National Electricity Market. Another advantage with one of their plans is also that you could get a discount for paying on time.
With the SmilePower electricity products, Momentum Energy makes sure that an equivalent amount of renewable energy, which matches the energy that you use at your home, will be fed into the National Electricity Market by Hydro Tasmania, or another electricity generator, within the same calendar year that you are billed for your purchase of SmilePower.
You can easily choose from a number of options to pay your Momentum Energy electricity bill. You can make a payment using your credit card, set-up a direct debit account, use BPAY or Centrepay. If you prefer the traditional payment methods of mailing a cheque or money order, or going to an Australian Post outlet to pay up in person, you can do that as well.
You can manage your electricity plan online with Your Toolbox, which is a self-service portal that lets you access information about your energy usage, access past bills, edit your details and register for direct debit using your credit card.
In case you need support paying your electricity bill, you can look up Momentum Energy’s website to see if you are eligible for any of the concession schemes offered by the state government. If you think you fulfil the terms and criteria for any of the rebates, you can contact Momentum Energy to arrange an application on your account.
You can easily move or switch your electricity account with Momentum Energy if you live in NSW, SA or VIC. If you are an existing customer who is planning to move, you just need to call Momentum Energy to inform them about your new address. They will then organise your account to be disconnected from your current location and connected at your new property. They will however, need three business days to receive your final meter read before they can arrange for this move. So do make sure you give them enough advance notice.
If you plan to switch to Momentum Energy, you can either fill out an online form or call the energy consultants at Momentum to sign up for an electricity or gas plan. You can call the customer care team anytime between 8am and 6pm, from Monday to Friday.
The Mozo communicty has rated Momentum Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
How does Momentum Energy’s electricity plans rate for customer service as well as price? See what the Mozo community has to say.
I think all electricity companies are way overpriced and make it difficult for families to pay the ever increasing bills, for no extra service. It keeps getting higher and higher with no increase in service.
Momentum are the cheapest energy provider I’ve ever been with, always flabbergasted at how small my bills are. Customer service is lovely, and they are more than happy to help provide solutions when you can’t pay on time. They offer instalment plans, accept concession cards, direct or manual deposit, etc! Just very easy to use for an energy provider. I won’t be switching any time soon.
This provider is easy to deal with on the phone and in person, they keep you informed of any changes to their policies and charges. Great electricity provider, very happy.
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What if you found out that you can save up to hundreds of dollars every year just by switching your electricity provider? See it for yourself by using Mozo's energy comparison tool.