Momentum Energy Gas

Momentum Energy is an Australian-owned energy retailer that sells electricity and gas to residential as well as business customers in Australia. In 2020, Momentum took out three Mozo Experts Choice Awards, including one in the Small Business Gas Plan - Victoria category. 

Who is Momentum Energy?

As a part of Hydro Tasmania, one of the country’s largest generators of renewable energy, Momentum Energy is committed towards a clean energy future. It provides energy related services at competitive prices across New South Wales, Victoria and South Australia.

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Where is Momentum Energy gas available?

Currently, Momentum Energy only retails natural gas in Victoria. If you’re looking for dual fuel package in Victoria you may be eligible to apply to Momentum Energy.

ACT NSW QLD NT SA TAS WA VIC
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Momentum Energy gas plans and packages

Momentum Energy only sell gas to customers who also have an electricity account with them. You can get a quote for your gas plan on their website or call an energy consultant in their customer care team to help you understand the dual fuel packages available.

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Key features for your gas account with Momentum Energy

Flexible modes of payment

You will have no trouble picking out a suitable mode of payment for your gas bills with Momentum Energy. You can pay with your credit card, set-up a direct debit account, use BPAY or Centrepay. You can also mail a cheque or money order to their address in Melbourne or visit an Australian Post outlet to pay in person.

Digital solutions

You can register for Your Toolbox, which is an online account that will help you manage your energy account with Momentum better. You can access your account information any time of the day, look up past bills, edit your details and register for direct debit using your credit card with Your Toolbox.

Rebate schemes

In case you are finding it difficult to pay your energy bills because of a challenging personal situation, you may be eligible for a concession. Momentum Energy administers a number of concessions and rebates on behalf of the different state governments. To apply for this kind of financial assistance, you can contact Momentum Energy to arrange an application on your account.

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Switching and moving with Momentum Energy

Switching

You should be able to easily move or switch your gas account with Momentum Energy as long as they sell gas in your area. If you plan to switch to Momentum Energy, you can either fill out an online form or call the customer service team at Momentum to sign up for a gas plan. Generally, gas meters are read and billed bi-monthly, so your first gas bill from Momentum Energy will arrive two months after you’ve received your final bill from your previous provider.

Moving

If you are an existing customer and need to move your energy account to a new address, you can call Momentum to get your account transferred. They will then arrange for your account to be disconnected from your current property and connected at your new address. They will however, need three business days to receive your final meter read before they can arrange for this move. So do make sure you give them enough advance notice. You can call the energy executives anytime between 8am and 6pm, from Monday to Friday.

Momentum Energy customer reviews

The Mozo communicty has rated Momentum Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

How does Momentum Energy rate for its gas and dual fuel services? Read reviews from the Mozo community below.

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Momentum Energy Gas
Overall
Price
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12 reviews
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  • Momentum Energy Gas

    Good

    They have good customer service and an Australian call centre, they’re always willing to help with any issues

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    Shanae, Victoria, reviewed 3 months ago
  • Momentum Energy Gas

    Amazing

    Have an all Australian call centre, the customer service is really spot on they are really helpful and friendly whenever I have a problem that needs to be discussed.

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    Shanae, Victoria, reviewed 4 months ago
  • Momentum Energy Gas

    Bit expensive

    Good company but but expensive.

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    Bronya, Victoria, reviewed 6 months ago
  • Momentum Energy Gas

    i have trouble with them sometimes

    Sometimes the bills get here late.

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    Andrew, Victoria, reviewed 5 months ago
  • Momentum Energy Gas

    Very reasonable ,and no issues

    Overall my energy provider what we using us so nice.the usage and price rates are reasonable. We didn't face any problem with them. So we want to continue with them in future also.. Thank you.

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    Sri, Victoria, reviewed 7 months ago
  • Compare Momentum Energy

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