nectr

With their official launch in 2020, Nectr are an energy retailer that are big fans of solar and of course, putting the power back into the hands of customers. They believe that every Australian has the right to choose affordable, clean energy. 

Who is nectr?

Based in North Sydney, Nectr are an energy retailer that’s all for a cleaner future. In fact, they’re a part of Hanwha Energy, a global energy solution provider that specialises in solar power. Nectr want to keep things fair and easy to understand when it comes to your energy bill.

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Where is nectr available?

Nectr is only available to residential customers in New South Wales. 

ACT NSW QLD NT SA TAS WA VIC
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nectr electricity plans and packages

At the moment, Nectr offers two residential energy plans: Nectr Friends and Nectr Friends Green. 

With their Nectr Friends Clean plan, customers will have their energy rates fixed for 12 months, so they won't have to worry about prices rising. The Nectr GreenPower offers the same 12 month fixed rate period, however is a 100% Green energy offset. 

Both plans come with no credit card or exit fees, monthly billing and a 10 business day cooling off period. 

But best of all, if you sign up to Nectr, the retailer will treat you to a $100 credit on your second bill!

Nectr does not offer gas plans for the moment, but the retailer does have plans to launch gas options in mid 2020.

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nectr features to keep in mind

Solar experts 

Nectr pride themselves on being solar experts and are more than happy to provide advice on everything from installation to battery storage. 

Transparency

Nectr like to keep things honest, which is why there are no hidden fees or charges once you sign up to a Nectr energy plan. 

Bill credits 

They’re also not shy when it comes to giving out freebies. Customers who switch over to Nectr will receive a $100 credit on their second bill, not too shaby!  

Simplicity 

With Nectr, you’ll get a clear and simple picture of your energy bill, plus have access to innovative technology that can help your home manage your energy usage. 

GreenPower

Nectr are front and centre on the renewable energy front, as their parent company has invested in solar farms in Victoria and Queensland and has plans to build two new farms in New South Wales

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Switching and moving with nectr

If you’d like to join the Nectr community, all you need to do is get in touch with their customer service team who will take care of the rest. Once you’ve given the retailer permission to be moved on from your old retailer they will contact them for you and organise the switch. Then there’s a ten business day cooling off period before you become a Nectr customer! 

nectr customer reviews

The Mozo communicty has rated nectr products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

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nectr Electricity
Overall
8.2 /10
Price
Bill clarity
Customer service
Green Friendly
6 reviews

Recent nectr electricity reviews

  • nectr Electricity

    Overall rating   9 / 10
    Environmentally aware and committed to change.

    The company is committed to the environment and reducing the effects of climate change. The salesperson seemed very genuine and I felt compelled to stand and listen to him, instead of walking past.

    Price
    8 / 10
    Bill clarity
    8 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Michele, Queensland, reviewed 13 days ago
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  • nectr Electricity

    Overall rating   5 / 10
    I have only been with them for nearly two months a

    I have only been with them for nearly two months and am happy so far. I can report further when I receive my second account. At this stage I have no problems.

    Price
    6 / 10
    Bill clarity
    6 / 10
    Customer service
    6 / 10
    Green Friendly
    6 / 10
    Less
    Barry, Queensland, reviewed about 1 month ago
    More nectr electricity customer reviews
  • nectr Electricity

    Overall rating   5 / 10
    I have only been with them for nearly two months a

    I have only been with them for nearly two months and am happy so far. I can report further when I receive my second account. At this stage I have no problems.

    Price
    6 / 10
    Bill clarity
    6 / 10
    Customer service
    6 / 10
    Green Friendly
    6 / 10
    Less
    Barry, Queensland, reviewed about 1 month ago
    More nectr electricity customer reviews
  • nectr Electricity

    Overall rating   10 / 10
    ABOVE AND BEYOND!!

    When I moved into this rental property there had been a huge mix-up with Nectr. The power had been connected & then accidentally disconnected. I cannot speak highly enough of the superb customer service I received. Above & beyond! Also gave me $$$ credit due to all the mess that the situation created. Truly excellent!!

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Trisha, Queensland, reviewed about 1 month ago
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  • nectr Electricity

    Overall rating   10 / 10
    Extremely happy

    The sales rep who came to my door during the pouring rain was a top bloke. He wasn't pushy and understood where I was coming from in regards to finances etc. He explained how everything worked and showed me my potential savings (which he was very accurate on). He was clear and concise and I went into the contract comfortably. Since joining up I am happy to say the decision to change was definitely a great one and I am recommending Nectr to my friends as well.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Nicole, Queensland, reviewed 5 months ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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