Origin Energy Electricity

Origin Energy is an Australian energy retailer with over 4.3 million residential, commercial and industrial customers across Victoria, Queensland, South Australia, New South Wales and ACT. Origin Energy's solar-friendly electricity plans for residents in the ACT and South Australia were also named 2020 Mozo Experts Choice Award winners!  

Who is Origin Energy?

As an integrated energy company, Origin Energy has been involved in a number of operations from energy retailing and power generation to gas exploration and renewable energy technologies like solar and wind.

Compare energy

Find energy plans available in your area in just seconds.

map icon

Where is Origin Energy electricity available?

Origin Energy markets and sells electricity to individual and business customers across Victoria, South Australia, Queensland, New South Wales and ACT. If you live in any of these states, you could be eligible to apply for an Origin Energy electricity plan.

ACT NSW QLD NT SA TAS WA VIC
energy icon

Origin Energy electricity plans and packages

Origin Energy offers an extensive range of electricity plans that cater to the energy needs of residential customers as well as businesses. You have the option to choose an individual electricity plan or a dual energy service. The rates and discounts in an Origin Energy plan depend on where you live and the energy plan you choose.

Origin’s electricity plans have several attractive discounts including a pay on time discount and a guaranteed discount when you have your plan for 12 months. There is also a fixed rate plan available where you can fix your electricity usage and supply charges for up to two years, but you’ll need to check whether this plan is available in your state. And should you need to change your electricity plan in the future, you’ll have the flexibility to do so because Origin’s plans don’t have any exit fees.

key icon

Origin Energy features to keep in mind

Renewable power

If you’re looking for an environmentally-friendly electricity option, Origin’s GreenPower electricity can be added to your plan at any time. Choose either 25%, 50% or 100% of your total electricity usage and Origin will purchase an equivalent amount of electricity from accredited renewable resources such as wind turbines and solar panels. This will then be added to the national electricity grid on your behalf.

Multiple payment options

You can choose from multiple payment options with an Origin Energy plan such as credit card, direct debit and BPAY. If you’re not digitally-savvy, you can pay your bill via a cheque or money order or in person at the post office. Those receiving payments from Centrelink have the added option of using Centrepay.

Easipay payment plan

By setting up an Easipay payment plan you can choose to pay your bill in installments on a weekly, fortnightly or monthly basis. You can leave the math to Origin which will calculate how much your installments should be by averaging how much energy you’ve used over the past 12 months.

Predictable plan

The Predictable Plan aims to put an end to nasty bill surprises by letting you to pay a fixed amount for your electricity usage for a period of 12 months no matter how much power you use. The plan also comes with green energy options. You can choose to pay this fixed amount every month or fortnightly.

Manage your energy account online

Opt for an online Origin account and you can manage your energy bills from the comfort of your couch. You’ll also be able to track your energy usage history to determine which appliances use the most energy and access customised energy savings tips for your home.

Concessions

There are a number of concessions and rebates valid for different states such as the Low Income Household Rebate in NSW and the Medical Cooling Concession in Victoria.You can apply for a concession via your online Origin Energy account or fill in the concession card form.

Power On Program

If you’re experiencing temporary or long term financial hardship and struggling to pay your electricity bills, you can opt to join Origin’s Power On Program. As a member of this program, you’ll receive access to information and bill payment assistance options such as flexible payment plans and concession and rebate assistance to help you get back on track with managing your bills.

truck icon

Switching and moving with Origin Energy

Switching

With a simple online application form, you can make the switch to Origin Energy for your electricity needs. If you’re unsure about any stage in the application process, Origin’s customer support have extended call centre hours which now include weeknights and Saturdays. You can even request a call back from an Origin Energy agent by providing your phone number and area code.

Moving

While moving homes can be stressful, Origin Energy has taken the stress out of transferring your electricity services to your new address. You’ll just need to fill up an online form providing information of your new address, primary contact details and the date you want your electricity to be connected, and you’ll be sorted. You can also call their customer support team to get your account transferred. Just remember that they do generally need three business days to arrange for the move.

Origin Energy customer reviews

The Mozo community has rated Origin Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

Origin’s electricity plans and services were rated by the Mozo community on a range of different specifications including bill clarity, pricing, customer satisfaction and green energy. Here you’ll find a summary of the ratings over the past 12 months and some recent reviews for you to read from Origin customers.

Icon of Electricity
Origin Energy Electricity
Overall
Price
Bill clarity
Customer service
Green Friendly
2589 reviews
This product does not currently have any community reviews. Be the first to write one.
  • Origin Energy Electricity

    Get off the grid if you are young.

    I have solar power. I generate and supply far more than I use. However, I still have a bill to pay to Origin! Why! If you are young and building a new house, get off the grid completely!

    Price
    Bill clarity
    Customer service
    Green Friendly
    Less
    Paul, New South Wales, reviewed about 15 hours ago
  • Origin Energy Electricity

    Great rates and exceptional customer service.

    We have been customers with Origin for over twenty years. I call them every year and have been offered a very competitive rate each time. We used Origin to install our Solar System on our house. We are waiting for our new apartment to be completed and will use Origin again. Very pleased with the customer service and would recommend them.

    Price
    Bill clarity
    Customer service
    Green Friendly
    Less
    Julie, Queensland, reviewed 23 days ago
  • Origin Energy Electricity

    don't agree with all the green energy

    I have always been with Origin and have not had any problems, other than rising costs per quarter which is the case with all providers. I do not agree with all the green energy as many farmlands are ruined and the panels, when broken or past use by date, are toxic to the environment. Wind farms are equally bad as as they quickly interfere with with animal and marine life energy fields, stunning marine life and also toxic when broken.

    Price
    Bill clarity
    Customer service
    Less
    Anne, Queensland, reviewed 8 days ago
  • Origin Energy Electricity

    No Good.

    They changed our old electricity meter to a new digital meter. We received our first bill of $400 after that. We never paid our electricity bill this high. We didn't even use the heater just to see how much it would be. I think this new digital meters runs too fast.

    Price
    Bill clarity
    Customer service
    Green Friendly
    Less
    Alan, New South Wales, reviewed about 1 month ago
  • Origin Energy Electricity

    Save on power save on fuel

    They are great because you can save money with my rewards and also save on petrol

    Price
    Bill clarity
    Customer service
    Green Friendly
    Less
    Nirvana, Queensland, reviewed 21 days ago
  • Compare Origin Energy

    Finding an efficient electricity plan is just a click away with Mozo’s user-friendly comparison tool. Get started today! 

    Compare energy

    Find energy plans available in your area in just seconds.