OVO Energy

Recently touching down on Aussie shores from the UK, OVO Energy are switching up the way Aussies pay their energy bills, while providing affordability and sustainable energy.  OVO Energy are also the winners of a 2023 Mozo Experts Choice Awards for Energy, winning an award in the Electricity category for Victoria.

Who is OVO Energy?

While they might be new to the Australian market, OVO Energy has been in business in the UK since 2009. They’re all about using sustainable energy to power homes, while keeping things affordable and simple, which they say is the way energy should be.

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Where is OVO Energy available?

OVO Energy supplies electricity in  Queensland, New South Wales, Victoria and South Australia. 

ACT NSW QLD NT SA TAS WA VIC
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OVO Energy electricity plans and packages

For a lot of us, comparing energy plans is time-consuming and downright confusing. OVO Energy thinks so too, which is why it only has one market offer energy plan to choose from, called ‘The One Plan’ (we weren’t kidding when we said it likes to keep things simple). OVO also has a ‘Basic Standing Offer’ plan available.

Unlike regular energy retailers, OVO Energy does things a little differently and offers a service similar to bill smoothing. OVO Energy estimates your annual energy usage, based on either the size of your home or previous usage, before the amount is split into 12 equal monthly installments. 

It’s worth mentioning that this plan operates with a single rate tariff of 24.42c/kWh and a daily supply charge of 79.64c per day under the Ausgrid distribution network. Under the Endeavour Energy network, the usage charge is 24.70c/kWh and the daily supply charge is 68.75 cents a day. 

But what would a new retailer be without some pretty cool features? If you sign up to an OVO Energy plan, the retailer will purchase 10% of the equivalent of your energy usage from renewable sources at no extra cost to you. However, for an extra $29 a month, you’ll be able to increase this to 100%. 

Last but not least, with OVO Energy, if you use less energy than your estimated amount, you’ll be rewarded with a credit on your bill. And on top of that, as long as you remain in credit with your plan, you’ll be able to earn 3% in interest on the balance! 

Under The One Plan, there are no exit fees, however, there are a few connection fees you may be charged such as a $41.58 connection fee, $41.58 disconnection fee and $83.72 reconnection fee.

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OVO Energy features to keep in mind

Equal monthly payments

 OVO Energy works to ease the financial burden of paying your energy bill, which is why its bill smoothing feature splits your estimated bill cost in 12 monthly payments, making it easier to squeeze into your budget. 

Earn 3% interest on credits 

In a first of its kind, as long as you stay in credit with your OVO Energy plan, you’ll be able to earn 3% interest on your credit! 

10% standard GreenPower 

If you sign up to an OVO Energy energy plan, the retailer will include a standard 10% GreenPower source. 

100% carbon neutral 

OVO Energy are a 100% carbon neutral and vow to offset 100% of your carbon footprint, helping you do your bit for the planet with minimal effort!

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Switching and moving with OVO Energy

Other than having an easy to understand energy plan, you might be happy to know that switching to OVO Energy is just as easy. You’ll first need to sign up, which OVO says takes less than three minutes, then wait for your direct debit to be set up. Once that’s completed, OVO Energy will get your opening meter reading and then you’re ready to go! 

Since OVO Energy is still in its early stages, there is no information about how customers can move homes with the retailer - at least, not just yet.

OVO Energy customer reviews

The Mozo community has rated OVO Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

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OVO Energy Electricity
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Recent OVO Energy electricity reviews

  • OVO Energy Electricity

    Easy sign up with no lock ins

    I signed up for Ovo as their rates were meant to be better, but to be honest I’ve found it hard to tell yet as I’m direct debited each month plus receive a bill, so I’ve got to sit down and work through it to properly compare to my previous electricity. The sign up process is easy enough, and with no lock in contracts or exit fees it was more appealing to give them a go. I haven’t had to phone Ovo yet so can’t comment on customer service over the phone.

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    Victoria, Victoria, reviewed 3 months ago
  • OVO Energy Electricity

    OVO was the best deal when I switched.

    I changed to OVO recently to get a better deal on electricity. At the time OVO seemed the best but I am always looking to do better. If another supplier was to offer a better deal with an incentive then I would likely take it up.

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    Richard, Queensland, reviewed 10 months ago
  • OVO Energy Electricity

    Love it!.

    Really great pay system u pay $175 up front and then pay monthly makes it easier to manage. There a green energy company I love it!.

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    Aaron, New South Wales, reviewed 10 months ago
  • OVO Energy Electricity

    Highly recommend OVO as an energy provider.

    OVO are a great energy provider for electricity. They have averaged out our yearly bill and our bills are accurate and predicatable. They are a very green energy provider and we are extremely happy with their customer service. We have no intention of changing or even looking around with the great deal we get with OVO.

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    Klara, Victoria, reviewed 10 months ago
  • OVO Energy Electricity

    OVO Energy offers renewable energy

    If you're looking for an energy provider that prioritizes renewable energy and offers excellent customer service, OVO Energy may be the right choice for you. As a standard, they provide 100% renewable electricity, helping you to reduce your carbon footprint and support a greener future. A potential downside of OVO Energy is that they do not offer gas-only tariffs, so if you're looking for a provider that can supply you with gas, you'll need to look elsewhere. This could be inconvenient if you prefer to have all your utilities under one roof.

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    Jasmin, Victoria, reviewed 11 months ago
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