Based in Melbourne and owned by Meridian Energy, a renewable energy company which operates wind farms and hydroelectric stations throughout Australia and New Zealand, Powershop is Australia’s only certified 100% carbon neutral electricity retailer. Not only does Powershop provide electricity to a number of residential and commercial customers on the East Coast, it has also started providing gas to some Victorian homes.
While Powershop offers electricity to both homes and businesses throughout Victoria, New South Wales and South East Queensland, it currently only offers gas plans to eligible customers in Victoria.
Depending on your location, eligible households in Victoria will be able to choose between Powershop’s market gas offer which features range of discounts but variable prices, or the standing gas offer which provides more stable prices.
Powershop gives customers a number of options when it comes time to pay their gas bills: either through a direct debit, BPAY or with a credit card.
You’ll receive $100 credit towards your next bill for every mate that signs up to Powershop thanks to your referral.
If you're having a hard time keeping up with your gas bill payments, Powershop’s hardship program ‘ON’ may be able to provide you with alternative payment options or plans.
Existing customers in New South Wales and Queensland may be able to request a free smart meter from Powershop which will provide a more accurate meter reading.
Moving across from your existing gas provider will be a piece of cake. Just head over to the website and fill out the online signup form (they suggest it will take about five minutes) and Powershop will be in contact with you.
If you’re already a Powershop customer and are in the process of moving house, all you need to do is log into your account, go to ‘settings’ and ‘address details’ then follow the directions to add a new property. Once that’s done, shoot Powershop an email with the date you’d like to switch over and they’ll do the rest.
The Mozo communicty has rated Powershop products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.