On a mission to make electricity prices fair and affordable is ReAmped Energy, an independent electricity retailer in Queensland. ReAmped Energy are all for saving Aussie households on their electricity bills, they even built their own online business model to keep costs down.
At the moment ReAmped Energy is only available in Queensland and New South Wales and have so far shown no indication of expanding in the near future.
ReAmped Energy provides residential electricity plans based on a single rate or time of use tariff, known as the ‘Anytime’ or ‘Time of Use’ plan. Aussies with a separate supply of electricity for their hot water or pool pumps also have the option of a separate tariff. Both ReAmped Energy plans come with no break-frees or lock-in contracts, so there’s no commitment on your end.
ReAmped Energy are totally online and have built their own systems to minimise costs. Their aim to be more smart and efficient when it comes to supply Aussie households with low costing electricity.
They also don’t believe in putting anyone on hold, which is why they’ve created a Live Chat service for better communication. So if you ever have an enquiry with your electricity bill, ReAmped Energy's Live Chat system is the fastest way to reach them.
Everyone's circumstances are never the same, even when it come to our bills. ReAmped allows you to pay your bills on either a weekly, fortnightly or monthly basis.
To keep things easy to understand, ReAmped Energy offer no discounts on any of their plans in exchange for affordable electricity prices.
Before signing up to ReAmped Energy, you’ll first need to check if there is an available electricity plan in your area. Then once you sign up, you’ll have 10 business days to decide if ReAmped Energy is the right retailer for your household.
The Mozo communicty has rated ReAmped Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
It took them over 6 weeks to transfer me (inc 10 day cooling off). In which time it was difficult to communicate as they don’t have a phone number. I feel like they don’t value me as a customer, as my requests were not responded to in a timely way. Also, I was misled when signing up that the process would complete in 2 weeks. I will see how it goes over the next few months.
Really happy with revamped, cheap and easy to follow and great customer service. Have tried most of the other big names and they always disappoint.
Best provider I've been with for a while.
I would recommend Reamped Energy as they have been easy to deal with, had good communication and helpful customer service and most importantly they have demonstrated very competitive pricing.
ReAmped have been excellent so far in the 3 to 4 months I have been with them. They took care of the transfer from my old electricity provider to make it easy for me. Fortnightly advance billing is way better than paying monthly in arrears and makes more financial sense to me.
Find out ReAmped Energy compares against some of the electricity plans in your area by heading over to Mozo’s energy comparison tool.