Petbarn pet insurance

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About Petbarn

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Important information on terms, conditions and sub-limits.
Last updated 21 December 2024 Important disclosures

Petbarn pet insurance

  • Core

    Annual benefit limit
    Unlimited
    Benefit percentage
    90%, 65% for pets over 8 years old
    Choice of excess
    $0
    Choice of vet
    Yes
    No Partner link

  • Core Plus

    Annual benefit limit
    Unlimited
    Benefit percentage
    90%, 65% for pets over 8 years old
    Choice of excess
    $0
    Choice of vet
    Yes
    No Partner link

  • Total Cover

    Annual benefit limit
    Unlimited
    Benefit percentage
    90%, 65% for pets over 8 years old
    Choice of excess
    $0
    Choice of vet
    Yes
    No Partner link

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FAQs about Pet Barn Pet Insurance

What is included in Petbarn's pet insurance policies?

There are different inclusions depending on which of the three policies you choose, including whether your policy covers dental conditions as well as additional benefits. 

You can compare the features of Petbarn's pet insurance policy in the table above. Always read the terms and conditions before signing up: these can be found in the product disclosure statement (PDS).

What exclusions apply to Petbarn pet insurance?

Most pet insurance policies have exclusions, including coverage for pre-existing conditions. To find out the specifics of each policy, make sure you read the PDS.

How to make a claim

You can make a Gap Only claim directly through your clinic or you can make an online claim or a paper claim. There is also no time limit to submitting a claim so there is no need to rush.

Can I cancel my Petbarn pet insurance?

Yes, you can cancel your policy at any time, either by phone or email.

If you pay annually, you will be issued with a pro-rata refund for the uninsured period, if you pay by instalments, you will not be charged any further premiums after the day of cancellation. 

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* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

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