Stella pet insurance

Stella pet insurance policy options

Cover information and limits in the table below verified as correct at 24 July 2024. Other information correct at the time of writing. Advertiser disclosure. Important information on terms, conditions and sub-limits.


Considering getting pet insurance for your dog or cat? Find out all about Stella’s pet insurance policy to see if it could be right for you.

Stella won two awards in the 2023 Mozo Experts Choice Pet Insurance Awards in the Exceptional Value Accident & Illness and the Exceptional Quality Pet Insurance categories, making it a worthwhile candidate for your pet insurance needs.

About Stella

Stella is a female focussed insurance provider, aiming to level the playing field for women and challenge male-dominated industries in Australia. Stella offers both car and pet insurance and its insurance policies are underwritten by QBE.

Stella's Pet Insurance Policy

Stella’s pet insurance policy is very flexible and it allows customers to pick and choose their annual benefit limit, annual excess options and benefit percentage options. Customers can also add a variety of optional extras to their policy such as dental cover.

This makes it easy for customers to customise their policies to their individual needs.

What is included in Stella's pet insurance policy?

There are a range of expected inclusions that come with Stella’s pet insurance policy, including vet costs for accidental incidents and general illness, emergency pet boarding, vet costs for euthanasia and a 24/7 pet health hotline.

You can compare the features of a [provider] pet insurance policy in the table above. Always read the terms and conditions before signing up: these can be found in the product disclosure statement (PDS).

What exclusions apply to Stella’s pet insurance?

One of the exclusions to Stella’s pet insurance policy is the cover of pre-existing conditions. Read the PDS for more information and to find out about any other exclusions that may apply.

What optional extras can I add to Stella pet insurance?

What optional extras can I add to Stella pet insurance?

How do I make a claim with Stella pet insurance?

To make a claim with Stella, you can either have your vet initiate the claim on your behalf or you can complete and submit the online claim form that can be found by logging into your account. You will have to supply a copy of the invoice and your vet may be contacted for a copy of the clinical notes related to the case.

Can I cancel my Stella pet insurance?

Yes, you can cancel your Stella pet insurance at any time by notifying Stella. If you cancel your policy, you will be refunded the premium and policy fee paid for the policy less a pro-rata proportion of the fees to cover the period for which insurance applied. Any statutory or government charges, taxes or levies will not be refunded.

If you pay monthly instead of annually, the process may be slightly different. Refer to the PDS for the full terms and conditions. 

FAQs about Stella pet insurance

What do I do if my pet gets sick or injured?

If your pet gets sick or injured, be sure to get them the help they need as soon as possible. Once they have received care, you can make a claim through Stella.