Kogan Insurance International Travel Insurance

Important information on terms, conditions and sub-limits

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Considering Kogan for your international travel insurance? We've delved into the details to help you understand what Kogan offers for your overseas adventures, including the types of plans available, any notable exclusions, and the additional coverage options that could be vital for your trip.

About Kogan Insurance

Retail giant Kogan has made an impactful entry into the travel insurance sector, collaborating with the esteemed underwriter Zurich Australian Insurance Limited. They specifically target two distinct segments: those seeking just the basic coverage and others that want all the bells and whistles

Cover information and limits in the table below verified as correct at 14 July 2024. Other information correct at the time of writing.

Kogan Insurance plans

Kogan's International Travel Insurance tailors to diverse traveller needs with two distinct plans: International Essentials, designed for those who need just the essentials like medical cover and trip cancellation assurance, and International Plus for broader coverage. Both plans offer peace of mind with unlimited medical expenses and COVID-19 cancellation cover, backed by 24/7 emergency support, ensuring travellers have the right protection for their journey specifics.

For the most accurate and detailed information, including coverage limits and exclusions, it's recommended to consult Kogan's Product Disclosure Statement (PDS).

  • Events

  • Limits shown apply

  • Covid medical cover

  • Covid cancellation cover

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health illness

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • International Plus (Single Trip)

    • Per person

    • Unlimited

    • Unlimited

    • $250.00

    • Events
    • Optional extra - up to unlimited

    • Up to $12,000

    • Optional extra - up to unlimited

    • Up to $3,000

    • Up to $50 per night, up to $5,000 for hospital stays of 48 hours or longer

    • Up to $30,000

    • Up to $30,000

    • Up to $5,000 combined with travel documents

    • Up to $5,000 combined with credit cards

    • Up to $10,000

    • Up to $2,000

    • $5,000,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    • Optional

    • Optional

    • Optional

    • Optional

    More info
    • International Plus (Multi-Trip)

    • Per person

    • Unlimited

    • Unlimited

    • $250.00

    • Events
    • Optional extra - up to unlimited

    • Up to $12,000

    • Optional extra - up to unlimited

    • Up to $3,000

    • Up to $50 per night, up to $5,000 for hospital stays of 48 hours or longer

    • Up to $30,000

    • Up to $30,000

    • Up to $5,000 combined with travel documents

    • Up to $5,000 combined with credit cards

    • Up to $10,000

    • Up to $2,000

    • $5,000,000

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    • Optional

    • Optional

    • Optional

    • Optional

    More info
    • International Essentials (Single Trip)

    • Per person

    • Unlimited

    • Unlimited

    • $250.00

    • Events
    • Optional extra - up to unlimited

    • Up to $50 per night, up to $5,000 for hospital stays of 48 hours or longer

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    • Optional

    • Optional

    • Optional

    • Optional

    More info
    • International Essentials (Multi-Trip)

    • Per person

    • Unlimited

    • Unlimited

    • $250.00

    • Events
    • Optional extra - up to unlimited

    • Up to $50 per night, up to $5,000 for hospital stays of 48 hours or longer

    • Pre existing conditions
    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Assessment required, may cost extra

    • Activities covered
    • Optional

    • Optional

    • Optional

    • Optional

    • Optional

    • Optional

    More info
= Covered = Not covered

Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).


Does Kogan have COVID-19 cover?

Yes, Kogan offers a range of COVID-19 benefits on both of it’s policies including:

Be sure to read the PDS for a full breakdown of all COVID-19 benefits and exclusions.

Does Kogan international travel insurance cover pre-existing medical conditions?

Kogan International Travel Insurance automatically covers 37 pre-existing medical conditions without the need for disclosure, except in scenarios like recent hospitalisation for one of these conditions. Additionally, certain conditions might be eligible for coverage pending an assessment by the insurer. Some conditions are not covered at all, but policyholders can still benefit from other aspects of their policy, such as lost luggage coverage. For a detailed list of automatically covered conditions, conditions that are not covered, and those that require assessment, please refer to pages 12-13 of the Product Disclosure Statement (PDS).

What do I do if there’s an emergency during my trip? 

Kogan offers 24/7 emergency assistance, so in the event of an emergency during your overseas trip, you can call Australia direct and toll-free from:

How do I make a claim with Kogan International Travel Insurance?

If you need to make a claim with Kogan, it is a straightforward process:

  1. Complete an online claim form at their dedicated claims website, following the on-screen prompts.

  2. Gather and prepare all necessary supporting documents, such as receipts, adhering to the checklist provided during the claim process.

  3. Submit your claim, choosing between online submission with scanned documents or posting the original documents to Kogan's Claims Department address: Kogan Insurance C/o-Travel Insurance Partners Claims Department PO Box 168, North Sydney NSW 2060

  4. Await confirmation and assessment, where Kogan aims to respond within 10 working days, either settling your claim, requesting further information, or providing next steps.

Does Kogan Travel Insurance offer any optional extras?

Yes, there are a few optional extras you can choose from, including:

For each of these add-ons, you’ll need to pay an extra fee on top of your standard policy cost.

Is it possible to cancel my Kogan International Travel Insurance?

Yes, you can cancel your policy. If you do so within 21 days of receiving your Certificate of Insurance and haven't started your journey or made a claim, you'll get a full refund. After that, you can still cancel, but you'll receive a partial refund for the remaining coverage period. 

Simply reach out to the issuing agent or Travel Insurance Partners to cancel: Phone

Within Australia: 1300 889 178

From overseas:  +61 2 8907 5075 (from overseas) 

Fax +61 2 9055 3325 Email kogan@travelinsurancepartners.com.au

But keep in mind, if you've already started your journey or made a claim, you won't be eligible for a refund even if you act within the 21 days.

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