Boasting nationwide 5G access, no excess data fees, and no lock-in contracts, Telstra offers plenty of things to like depending on the plan. Depending which plan you sign up to, extra features like data sharing, free Disney+ for a year, and free streaming for Apple Music could be part of the luxury.
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Telstra has the most extensive network coverage in Australia, reaching 99.4% of the country. While its 5G network is still under construction, it now reaches 80% of Australians, making it the most comprehensive 5G network yet for customers with eligible plans and compatible devices. Altogether, this coverage gives Telstra an advantage in rural and regional areas, where customers could find themselves with better service than other Australian telco providers.
Telstra was one of the first Australian providers to completely ditch lock-in contracts, giving users immense flexibility and convenience. If you buy your phone from Telstra, you also have the option to pay off the device in 12, 24, or 36 monthly instalments. If you change your mind and decide to leave Telstra, you can just cancel and pay out your service/device in full.
Lastly, Telstra plans often sport amazing features that draw users back time and again. From time to time, these could include bonuses like free Disney+ for a year, free Apple Music streaming, free live sports data, comprehensive 5G network access, and more. While the prices may be high, so can be the benefits of a Telstra mobile plan.
Telstra may be the largest provider, but it can also be one of the most expensive. How does it stack up against other Australian mobile carriers?
Like many Australian telco providers, Telstra requires 100 points of valid ID, payment details, and a current address to set up a new mobile account. Valid forms of ID include your driver’s licence, passport, and medicare card.
Absolutely! Telstra offers special deals from time to time across its products. These can sometimes include postpaid bundles, discounted mobile phones, and free data streaming for select services.
Telstra has no lock-in contracts, meaning that if you change your mind about your service, you can simply cancel, pay out the rest of your monthly service/device repayment contract, and be on your merry way.
You can absolutely change your Telstra plan, including upgrading/downgrading once per month (which will unfortunately involve paying out any remaining device and accessory payments and partial month charges). This can be done through the MyTelstra mobile app, online through the Telstra website, or in-store.
Yes, you can keep your original phone number if you switch to a Telstra mobile phone plan, regardless of whether it’s month-to-month or prepaid.
Unfortunately, Telstra is one of the most expensive Australian telco providers on the market. However, you can save money by looking out for bundles and special deals advertised from time to time on their website (you can upgrade/downgrade once per month to suit your changing needs) or consider a prepaid plan instead.
While Telstra’s bare minimum plans tend not to be great value compared to its competitors, the cost-to-benefit ratio can get better if you’re willing to pay a little more, so it’s important to consider your needs as well as your budget to find what will work best for you.
While it’s impossible to call any single telco provider the best in Australia, Telstra has distinct advantages to consider when comparing mobile phone plans. Extensive network coverage, bonus features, and 5G access with a compatible device could make Telstra a compelling choice for many Australians, but their plans also tend to come at higher costs overall. Therefore, it’s important to consider both your budget and needs when comparing phone deals in Australia.