Liberty car loan reviews

Not only did we get such a low interest rate on our car loan but the customer service was impeccable !!!! All I did was make an enquiry as to whether I was in a position to upgrade and they did all the rest, leaving me in a brand new car with a huge drop in my interest rate and putting me where I thought would be impossible in my position. I would highly recommend Liberty to anyone for not only their very competitive interest rate but unbeatable customer service !!!!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good if you have had credit problems but it's like purchasing a car with a credit card. Paid 27 percent interest over the loan then $5 month fee and $580 loan completion exit fee. Costs you heaps but if you're limited for choice you're stuck with this type of credit till you rebuild your credit.

Price   2 / 10

Features   2 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

Interest too high.

Price   3 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   5 / 10

Less

They charge an interest rates of around 27% for their car loans. This is the place to get finance if you have had credit issues, even past bankruptcies, but due to the high interest rate, unless you can get credit elsewhere and you have no other choice, go elsewhere to get your finance.

Price   3 / 10

Features   3 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   0 / 10

Less

They got things moving quickly for the approval and they called to say we had been approved for the amount we applied for. I didn't know you couldn't purchase a car privately and get them to pay the person, we could only purchase a car from a car dealer, worst part was there was no mention of the interest rate, luckily we asked before signing the loan contact as they wanted 28%. That sort of rate should be criminal!!!!!!!!!! RUN RUN RUN

Price   0 / 10

Features   0 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   1 / 10

Less

We applied for finance with Liberty financial with good credit ratings and were dragged along for a solid week of email and phone banter that lead nowhere. Resending documents three-four times each, rudely spoken to, then they began asking for personal information that had nothing to do with the financial side of the loan. I was actually concerned at one point I had fallen for a identity theft scam due to the nature of the irrelevant personal information they were seeking. If anyone is even toying with the thought of going through Liberty for finance please please do yourself a favour and stay away!!! They are a horrible company.

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

Liberty financial have been flexible and accommodating to my needs . When I lost my job they were very understanding and assisted me with lower payments until I was back on my feet financially, it really made life easier .

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Liberty rocks, best car loan finance company going around :) I couldn't have found a better loan facility. My loan account manager is the most beautiful lady, always understanding and happy to work with me when I have had a rough time and needed to miss a few payments to get back on track with all my other debts, which not many loan facilities do. So I would, and do, tell everyone I know to go to them as I am one very happy and loyal customer that will definitely use them again with out a doubt.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I dislike that there is no branch here in Nowra to visit, all correspondence is via phone or email.

Price   6 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   3 / 10

Trust   3 / 10

Less

I used a broker for financing a car loan which intern liberty was my financier. They were fantastic. So easy to talk to and wonderful at addressing any concerns. With their easy and affordable repayment method I always had a credit to use in case I needed extra cash. Very handy at Christmas. I paid my loan off within the designated time that's how easy liberty was for me.

Price   8 / 10

Features   7 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   9 / 10

Less

Paying very high interest on a small car loan almost 20%... not good.

Price   0 / 10

Features   1 / 10

Customer service   3 / 10

Convenience   5 / 10

Trust   1 / 10

Less