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Resi Home loan customer reviews

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Price
Features
Customer service
Convenience
Trust
Based on 32 home loan reviews as rated by the Mozo community.
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Recent Resi home loan customer reviews

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  • Resi Home Loan

    Dishonest on fees

    I urge anyone considering using Resi, please find another as they charge fees without consulting you even though they say there would be no fees. When the matter is raised they are quite offensive and refuse to resolve the matter.

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    Glenn, Queensland, reviewed over 8 years ago
  • Resi Home Loan

    bad news broker

    Spoke to a Broker Margaret on goldcoast , Provided Heaps of information , went away to find out home loan details of products , never heard from again, sent email asking for my original documents to be sent back ,no reply no docs ,cost me money to obtain new docs.

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    Peter, Queensland, reviewed about 9 years ago
  • Resi Home Loan

    Competitive features and great customer service

    Being a single mum they gave me my dream, my home loan which others wouldn't do and I have been with them for forever now.

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    Maria , New South Wales, reviewed about 10 years ago
  • Resi

    Terrible service, too slow

    While Resi was great to get a loan through in the beginning, now that I am selling they are dragging out the release of the title, so much so that it may look like I might lose the sale. It has been 8 months of he said she said, between the conveyancer and Resi Home loans. Not good enough.

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    Robert, South Australia, reviewed over 10 years ago
  • Resi Home Loan

    Flexible

    Resi backed us up when no one else would to live the Australian dream!

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    Mozo reviewer, , reviewed over 10 years ago
  • Resi Home Loan

    Competitive pricing, customer service,availability

    It is not a Bank but a Mortgage originator. Hasve great products with no ongoing fees, service is available either through Branch or Group Office and no need to go through the jargon from an overseas or Phone operator to obtain someone to liase with. You actually speak to people who complete,intiate and settle loan, with after sales service from same Office or head office if not available.

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    Mozo community reviewer, Victoria, reviewed over 10 years ago
  • Resi Home Loan

    Good customer service

    Deal with Resi itself, and not outside advisers. Staff are very good and helpful.

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    Graham, Victoria, reviewed over 10 years ago
  • Resi Home Loan

    Once competitive, but now just another franchise

    This home loan was once getting awarded for its great rate and flexible features. But somewhere along the line it got franchised out. The rate started getting worse and worse and we got bombarded with offers for all sorts of unrelated products and schemes.

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    Mozo community reviewer, South Australia, reviewed over 10 years ago
  • Resi Home Loan

    Everything I need in a home loan facility.

    Online access makes it easy. Phone staff are approachable and polite. Flexibility of early repayments and a low interest rate really suits my needs.

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    Mozo community reviewer, Queensland, reviewed over 10 years ago
  • Resi Home Loan

    Good rates and excellent customer service

    I have several loans with them and they have been great in quickly passing on reduced rates. When buying/selling a property, they are very helpful with organising the finance, and the local manager is just a phone call away.

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    Des, Queensland, reviewed about 11 years ago
  • Resi Home Loan

    Brillant service and one of the best rates availab

    Dealing with Resi is a pleasure. Their service leaves any bank for dead.

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    Steve, New South Wales, reviewed over 11 years ago
  • Resi Home Loan

    Makes you feel special

    They treat you like a person not a number and this makes me feel really special. It is also good to talk to a real person not an answering service!

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    Phyl, New South Wales, reviewed almost 12 years ago
  • Resi Home Loan

    The late fee accumulation was not explained properly. I accumulated over $1000 in fees from this lender and the customer service provided no ways of mitigating this.

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    Alexander, New South Wales, reviewed over 12 years ago
  • Resi Home Loan

    Great home loan for first home buyers. Easy to understand terms and conditions, redraw facility and a really competitive interest rate. Easy to keep track of balance, repayments and transaction history through internet banking. Only had option of monthly repayments but as it allows for direct salary credits I am effectively paying fortnightly which will knock years off the loan in the end. Only downsides are no ability to have an offset account and exit fees.

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    Louise, Western Australia, reviewed almost 13 years ago
  • Resi Home Loan

    Resi offers very competitive rates but is difficult to contact and is inconvenient in terms of branches. It has only one in Sydney in Ultimo. It also seems driven by the larger banks and not really a small, independent community bank as it proports to be.

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    Jennifer, New South Wales, reviewed almost 13 years ago
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    Home loan comparisons on Mozo - rates updated daily

    • Offset Home Loan Package

      interest rate
      6.15% p.a. variable
      comparison rate
      6.40% p.a.

      Promoted
    • Express Home Loan

      interest rate
      6.01% p.a. variable
      comparison rate
      6.14% p.a.

      Promoted
    • Fixed Rate Home Loan

      interest rate
      5.99% p.a.
      fixed 2 years
      comparison rate
      6.24% p.a.

      Promoted
    • Ultra Low Rate <95% LVR

      interest rate
      6.30% p.a. variable
      comparison rate
      6.58% p.a.

      Promoted
    • Unloan Variable

      interest rate
      5.99% p.a. variable
      comparison rate
      5.90% p.a.

      Promoted

    WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 466 home loans in the Mozo comparison engine.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.