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Resi Home loan reviews

Overall rating
7.1/10
Price
7.3/10
Features
7.3/10
Customer service
6.8/10
Convenience
6.5/10
Trust
6.8/10
Based on 32 reviews as rated by the Mozo community.

Recent Resi home loan reviews

Sort reviews by: date | star rating
  • Resi Home Loan review

    Overall rating   1 / 10
    Dishonest on fees

    I urge anyone considering using Resi, please find another as they charge fees without consulting you even though they say there would be no fees. When the matter is raised they are quite offensive and refuse to resolve the matter.

    Price
    5 / 10
    Features
    7 / 10
    Customer service
    0 / 10
    Convenience
    5 / 10
    Trust
    0 / 10
    Less
    Glenn, Queensland, reviewed over 4 years ago
  • Resi Home Loan review

    Overall rating   1 / 10
    bad news broker

    Spoke to a Broker Margaret on goldcoast , Provided Heaps of information , went away to find out home loan details of products , never heard from again, sent email asking for my original documents to be sent back ,no reply no docs ,cost me money to obtain new docs.

    Price
    2 / 10
    Features
    2 / 10
    Customer service
    1 / 10
    Convenience
    2 / 10
    Trust
    0 / 10
    Less
    Peter, Queensland, reviewed almost 5 years ago
  • Resi Home Loan review

    Overall rating   10 / 10
    Competitive features and great customer service

    Being a single mum they gave me my dream, my home loan which others wouldn't do and I have been with them for forever now.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Maria , New South Wales, reviewed about 6 years ago
  • Resi Flexi Options Home Loan 90 Special (Owner Occupier) review

    Overall rating   1 / 10
    Terrible service, too slow

    While Resi was great to get a loan through in the beginning, now that I am selling they are dragging out the release of the title, so much so that it may look like I might lose the sale. It has been 8 months of he said she said, between the conveyancer and Resi Home loans. Not good enough.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Robert, South Australia, reviewed about 6 years ago
  • Resi Home Loan review

    Overall rating   9 / 10
    Flexible

    Resi backed us up when no one else would to live the Australian dream!

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Mozo reviewer, , reviewed over 6 years ago
  • Resi Home Loan review

    Overall rating   10 / 10
    Competitive pricing, customer service,availability

    It is not a Bank but a Mortgage originator. Hasve great products with no ongoing fees, service is available either through Branch or Group Office and no need to go through the jargon from an overseas or Phone operator to obtain someone to liase with. You actually speak to people who complete,intiate and settle loan, with after sales service from same Office or head office if not available.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Mozo community reviewer, Victoria, reviewed over 6 years ago
  • Resi Home Loan review

    Overall rating   10 / 10
    Good customer service

    Deal with Resi itself, and not outside advisers. Staff are very good and helpful.

    Price
    6 / 10
    Features
    4 / 10
    Customer service
    2 / 10
    Trust
    5 / 10
    Less
    Graham, Victoria, reviewed over 6 years ago
  • Resi Home Loan review

    Overall rating   5 / 10
    Once competitive, but now just another franchise

    This home loan was once getting awarded for its great rate and flexible features. But somewhere along the line it got franchised out. The rate started getting worse and worse and we got bombarded with offers for all sorts of unrelated products and schemes.

    Price
    3 / 10
    Features
    9 / 10
    Convenience
    9 / 10
    Trust
    5 / 10
    Less
    Mozo community reviewer, South Australia, reviewed over 6 years ago
  • Resi Home Loan review

    Overall rating   8 / 10
    Everything I need in a home loan facility.

    Online access makes it easy. Phone staff are approachable and polite. Flexibility of early repayments and a low interest rate really suits my needs.

    Price
    7 / 10
    Features
    5 / 10
    Customer service
    9 / 10
    Convenience
    3 / 10
    Trust
    7 / 10
    Less
    Mozo community reviewer, Queensland, reviewed over 6 years ago
  • Resi Home Loan review

    Overall rating   8 / 10
    Good rates and excellent customer service

    I have several loans with them and they have been great in quickly passing on reduced rates. When buying/selling a property, they are very helpful with organising the finance, and the local manager is just a phone call away.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Des, Queensland, reviewed about 7 years ago
  • Resi Home Loan review

    Overall rating   10 / 10
    Brillant service and one of the best rates availab

    Dealing with Resi is a pleasure. Their service leaves any bank for dead.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Steve, New South Wales, reviewed over 7 years ago
  • Resi Home Loan review

    Overall rating   10 / 10
    Makes you feel special

    They treat you like a person not a number and this makes me feel really special. It is also good to talk to a real person not an answering service!

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Phyl, New South Wales, reviewed almost 8 years ago
  • Resi Home Loan review

    Overall rating   2 / 10

    The late fee accumulation was not explained properly. I accumulated over $1000 in fees from this lender and the customer service provided no ways of mitigating this.

    Price
    2 / 10
    Features
    3 / 10
    Customer service
    1 / 10
    Convenience
    3 / 10
    Trust
    2 / 10
    Less
    Alexander, New South Wales, reviewed over 8 years ago
  • Resi Home Loan review

    Overall rating   8 / 10

    Great home loan for first home buyers. Easy to understand terms and conditions, redraw facility and a really competitive interest rate. Easy to keep track of balance, repayments and transaction history through internet banking. Only had option of monthly repayments but as it allows for direct salary credits I am effectively paying fortnightly which will knock years off the loan in the end. Only downsides are no ability to have an offset account and exit fees.

    Price
    10 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Louise, Western Australia, reviewed almost 9 years ago
  • Resi Home Loan review

    Overall rating   7 / 10

    Resi offers very competitive rates but is difficult to contact and is inconvenient in terms of branches. It has only one in Sydney in Ultimo. It also seems driven by the larger banks and not really a small, independent community bank as it proports to be.

    Price
    7 / 10
    Features
    8 / 10
    Customer service
    5 / 10
    Convenience
    2 / 10
    Trust
    6 / 10
    Less
    Jennifer, New South Wales, reviewed almost 9 years ago
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    Home loan comparisons on Mozo - rates updated daily

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    *WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.