I like this bank because they always answer calls straight away and provide as much information and assistance that's required. One thing that sucks however is the accessibility of the store--- they only have one branch and since moving to another town, banking has become slightly difficult.
South west credit offer personalised service, their loans manager is fantastic to deal with. Never had a bad experience and they are very competetive with fees, charges and interest, they were one of the first to pass on interest rate drop!
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