Had to travel one day earlier than booked and return one day earlier due to hospital operation scheduled unexpectantly. When I contacted Webjet to advise to change dates of policy, was told that if we intended to claim the difference charged by airline ($470) that they could not change the policy to include the day we flew out. Also, if we put in a claim, there was no guarantee it would be accepted. So we had to choose to either change the dates on the policy and forfeit the claim or put in a claim and leave t h e policy dates as they were. Why bother with insurance then?
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