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Webjet customer reviews

Overall rating
5.7/10
Price
6.8/10
Features
4.0/10
Customer service
5.5/10
Convenience
7.5/10
Trust
7.2/10
Based on 6 Webjet reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Webjet customer reviews

  • Webjet Travel Insurance

    Webjet travel insurance is a joke!

    Had to travel one day earlier than booked and return one day earlier due to hospital operation scheduled unexpectantly. When I contacted Webjet to advise to change dates of policy, was told that if we intended to claim the difference charged by airline ($470) that they could not change the policy to include the day we flew out. Also, if we put in a claim, there was no guarantee it would be accepted. So we had to choose to either change the dates on the policy and forfeit the claim or put in a claim and leave t h e policy dates as they were. Why bother with insurance then?

    Price
    Features
    Customer service
    Trust
    Less
    Del, New South Wales, reviewed 3 months ago
    More Webjet travel insurance customer reviews
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