Optus outage Wednesday disrupts nationwide calls and internet

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Optus suffered a nationwide outage Wednesday morning, impacting the internet and mobile service of millions of Aussie customers.

At this time no update has been provided about how the outage occurred, although the Communications Minister, Michelle Rowland has suggested there might be a deep network problem.

Rowland also posted a note on social media platform X on Wednesday morning:

"Connectivity is essential for Australian consumers & businesses. The impacts of this outage are concerning & has left many Australians feeling anxious.

"The Government has sought further information from Optus about this development & when they expect services will be restored."

As an initial response to the issue, Optus Help posted the following message on X:

"Our teams are working urgently to restore services. We will provide updates as soon as possible. We apologise sincerely to our customers."

Optus is one of Australia's largest telecommunications providers by market share. Telstra and the TPG Group are the two largest.

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