Owned by the Tasmanian state government, Aurora Energy is a 100% Tasmanian energy retailer that is committed towards supporting local communities and catering to energy needs at competitive prices.
Aurora Energy supplies electricity and gas throughout Tasmania. If you’re looking for energy packages in Tasmania, you may be eligible to apply to Aurora Energy.
You can choose from a number of energy packages offered by Aurora Energy. Depending on the kind of services you are looking for, you can choose between different deals. For example, you can go for a plan that gives you a heating discount, or you could choose an account that offers discounts if you pay using direct debits. If you are looking to switch to renewable energy for your home, you can look at Aurora Energy’s government accredited AuroraGreen products.
If you want to support sustainable energy solutions in Australia, you can opt for AuroraGreen, which is government-accredited renewable energy generated from the wind.
You can choose from a number of convenient options to pay your bills with Aurora Energy. You can make the payment online using your credit card, BPAY or direct debit. Alternatively, you can also post your cheque or money order, or if you’d rather go yourself to make the payment you can take your bill to a Post Office to pay by cash, cheque or EFTPOS.
If you think that it makes more sense for you to pay out your bills in smaller instalments instead of letting them pile up over a quarter, you can go for Aurora Energy’s periodical payments option. You can choose from a number of different intervals as well as payment options to for this kind of bill smoothing.
You could be eligible for a number of concessions and rebates such as the Annual Electricity Concession or the Life Support Concession. Look up the eligibility criteria for these concessions on Aurora’s website and if you think you could avail any of these, you can call their customer service centre for further information. Apart from the government schemes, Aurora Energy also has a Hardship Policy, which seeks to help financially vulnerable customers. If you think you need support paying your bills, you can enter the Your Energy Support (YES) Program.
You can easily view and manage your energy bills, track your electricity consumption and pay your bills online by signing up for Aurora Online.
You can easily switch or move your electricity plan with Aurora Energy. All you need to do is fill up an online form and request for the transfer. The form is quite straightforward, it will require you to provide some basic information such as your contact number, email address and identification documents such as a copy of your passport, driver’s licence or birth certificate.
But if you need the connection to be installed on the next business day then you will have to call their customer care department, which is operational from Monday to Friday, 8am to 6pm.
The Mozo communicty has rated Aurora Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
The Mozo community has rated Aurora Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
When we need to ring for anything they are wonderful and always polite and willing to help.
More Aurora Energy electricity customer reviewsCould be more competitive pricing for low in com earners and government recipients.
More Aurora Energy electricity customer reviewsMy Power provider is not only very Understanding and Compassionate especially during Covid-19 but is always there to help. Couldn’t ask for more, thank you.
More Aurora Energy electricity customer reviewsAurora Energy are good to their customers especially during this rough time we are all facing with COVID-19. They are happy to let you pay your bill off and are very easy to communicate with. Well done on a great job done all round, thank you.
More Aurora Energy electricity customer reviewsBecause they supply what i need and if there is any power outages they are on the job to fix it with no problems.
More Aurora Energy electricity customer reviewsMozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
If your energy bill is beginning to pinch you (or even if it’s not!), it’s a good idea to shop around to check if you can get a better deal than the one you have. Chances are, you might just find a plan that could save you hundreds of dollars in a year. Just type in your postcode into Mozo’s convenient comparison tool and compare Aurora Energy with other providers in your area and see what is the best plan for your home.