Click Energy

Click Energy

The first Australian electricity retailer to be 100% online, Click Energy is committed towards making your energy solutions just a click away.

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Who is Click Energy?

Established in 2006, Click Energy provides electricity, gas and solar power to domestic as well as business consumers. Because Click Energy cuts several overhead costs thanks to its online only feature, it promises cheaper rates and more savings on electricity plans.


Click Energy availability

ACT NSW QLD NT SA TAS WA VIC

Where is Click Energy available?

Click Energy caters to electricity needs of residents as well businesses in Victoria, New South Wales, Queensland and South Australia and has also started retailing gas to consumers in Victoria.

Click Energy electricity and gas plans and packages

Click Energy offers energy packages with attractive deals such as discounts for paying on time. Their account also comes with the flexibility of no lock-in contract or exit fees. This gives you more freedom in case you need to switch your account.

Click Energy plans

  • Electricity

  • Gas


Click Energy features to keep in mind

100% Online100% Online

Click Energy is perfect for the digital savvy consumers who don’t want to waste their time waiting to talk to a consultant to set up their energy plan. You can manage your account completely online. What’s more, because it’s digital, Click Energy is able to lower costs and pass on the savings in the form of cheap electricity.

Solar powerSolar power

If you’re looking for solar energy, you can go for Click Shine, which is a solar plan that gives a 7% discount off your total bill plus a 10 cent retailer-funded feed-in tariff on electricity exported back into the grid.

Payment optionsPayment options

You can choose from a number of telephone as well as online payment methods to pay your Click Energy bills. Use the online bill payment facility or set up a direct debit from your credit card or bank account. You can also pay your bill over the phone by calling the team at Click Energy or use BPAY from your cheque, savings or credit card account.

Bill frequencyBill frequency

Generally, some of Click Energy’s plans work on monthly billing, while others have a quarterly cycle. But if you want to consider other options for your account, you can call the Click team to discuss alternative options. However, if you are in Victoria and have a smart meter, you will automatically be billed monthly.


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Switching and moving with Click Energy

As with everything else, Click Energy also allows you to move and switch your energy plan online. All you need to do is pick a plan for your area, feed in your details and confirm that you want to switch. Because Click energy gives you the added advantage of no lock in period or exit fees, it makes it that much easier to change your plan whenever required.

Click Energy customer reviews

The Mozo community has rated Click Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

Click Energy Electricity

Overall 6.6*

Price

Bill clarity

Customer service

Green Friendly

78 Reviews

Click Energy Gas

Overall 7.0*

Price

Bill clarity

Customer service

Green Friendly

1 Reviews

* Overall rating based on reviews in the past 12 months.

Recent Click Energy electricity and gas reviews

Click Energy

Click Energy electricity review

Overall rating   2 / 10

I would rather go with Dodo or someone else

They do not keep proper record of previous emails/phones calls regarding requests, questions, etc. I had to phone them multiple times regarding an issue and once it was supposedly settled, another person from their company phoned wanting to sign...

They do not keep proper record of previous emails/phones calls regarding requests, questions, etc. I had to phone them multiple times regarding an issue and once it was supposedly settled, another person from their company phoned wanting to sign me up to another contract after I made it clear that I did not want to continue with them any longer.

    Price   2 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

Less

Henriette (VIC), reviewed 21 days ago

Click Energy

Click Energy electricity review

Overall rating   10 / 10

Great customer service

I had an issue with our meter and they helped resolve it.

I had an issue with our meter and they helped resolve it.

    Price   8 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

Less

Aaron (SA), reviewed 21 days ago

Click Energy

Click Energy electricity review

Overall rating   7 / 10

Good, cheap but prepare your self for a bill shock

Click Energy are an excellent company. Their bill payment is as easy as a few clicks. I do have a gripe with their billing process however. I'm in Queensland and seemingly they can't read my metre every month. Consequently, the bill is $50 per...

Click Energy are an excellent company. Their bill payment is as easy as a few clicks. I do have a gripe with their billing process however. I'm in Queensland and seemingly they can't read my metre every month. Consequently, the bill is $50 per month and then you get a huge bill when they have finally read the meter. I have looked around for other providers and they seem the cheapest.

    Price   6 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

Less

Luke (QLD), reviewed 26 days ago

Click Energy

Click Energy electricity review

Overall rating   10 / 10

I would highly recommend their service

Great service, always helpful and they have somebody to help out as fast as possible if we are in need of assistance.

Great service, always helpful and they have somebody to help out as fast as possible if we are in need of assistance.

    Price   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

Less

Taylah (VIC), reviewed 26 days ago

Click Energy

Click Energy electricity review

Overall rating   9 / 10

Competitive, helpful and friendly

I always find them costing less than others, and if not then they'll change a package to ensure that they still provide lower rates. Staff are also very friendly and helpful.

I always find them costing less than others, and if not then they'll change a package to ensure that they still provide lower rates. Staff are also very friendly and helpful.

    Price   10 / 10

    Bill clarity   / 10

    Customer service   / 10

    Green Friendly   / 10

Less

Melissa (QLD), reviewed 27 days ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Compare Click Energy

Make sure your energy plan is giving your the best value for your money. Compare the different electricity and gas plans and packages from Click Energy and other energy providers in your area on Mozo’s convenient comparison tool before you make a decision. Just enter your postcode and see the best energy options for you.

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