The first Australian electricity retailer to be 100% online, Click Energy is committed towards making your energy solutions just a click away.
Established in 2006, Click Energy provides electricity, gas and solar power to domestic as well as business consumers. Because Click Energy cuts several overhead costs thanks to its online only feature, it promises cheaper rates and more savings on electricity plans.
Click Energy caters to electricity needs of residents as well businesses in Victoria, New South Wales, Queensland and South Australia and has also started retailing gas to consumers in Victoria.
Click Energy offers energy packages with attractive deals such as discounts for paying on time. Their account also comes with the flexibility of no lock-in contract or exit fees. This gives you more freedom in case you need to switch your account.
Electricity
Gas
| 100% Online100% Online | Click Energy is perfect for the digital savvy consumers who don’t want to waste their time waiting to talk to a consultant to set up their energy plan. You can manage your account completely online. What’s more, because it’s digital, Click Energy is able to lower costs and pass on the savings in the form of cheap electricity. |
| Solar powerSolar power | If you’re looking for solar energy, you can go for Click Shine, which is a solar plan that gives a 7% discount off your total bill plus a 10 cent retailer-funded feed-in tariff on electricity exported back into the grid. |
| Payment optionsPayment options | You can choose from a number of telephone as well as online payment methods to pay your Click Energy bills. Use the online bill payment facility or set up a direct debit from your credit card or bank account. You can also pay your bill over the phone by calling the team at Click Energy or use BPAY from your cheque, savings or credit card account. |
| Bill frequencyBill frequency | Generally, some of Click Energy’s plans work on monthly billing, while others have a quarterly cycle. But if you want to consider other options for your account, you can call the Click team to discuss alternative options. However, if you are in Victoria and have a smart meter, you will automatically be billed monthly. |
As with everything else, Click Energy also allows you to move and switch your energy plan online. All you need to do is pick a plan for your area, feed in your details and confirm that you want to switch. Because Click energy gives you the added advantage of no lock in period or exit fees, it makes it that much easier to change your plan whenever required.
The Mozo community has rated Click Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
* Overall rating based on reviews in the past 12 months.
They do not keep proper record of previous emails/phones calls regarding requests, questions, etc. I had to phone them multiple times regarding an issue and once it was supposedly settled, another person from their company phoned wanting to sign...
They do not keep proper record of previous emails/phones calls regarding requests, questions, etc. I had to phone them multiple times regarding an issue and once it was supposedly settled, another person from their company phoned wanting to sign me up to another contract after I made it clear that I did not want to continue with them any longer.
Henriette (VIC), reviewed 3 months ago
I had an issue with our meter and they helped resolve it.
I had an issue with our meter and they helped resolve it.
Aaron (SA), reviewed 3 months ago
Click Energy are an excellent company. Their bill payment is as easy as a few clicks. I do have a gripe with their billing process however. I'm in Queensland and seemingly they can't read my metre every month. Consequently, the bill is $50 per...
Click Energy are an excellent company. Their bill payment is as easy as a few clicks. I do have a gripe with their billing process however. I'm in Queensland and seemingly they can't read my metre every month. Consequently, the bill is $50 per month and then you get a huge bill when they have finally read the meter. I have looked around for other providers and they seem the cheapest.
Luke (QLD), reviewed 3 months ago
Great service, always helpful and they have somebody to help out as fast as possible if we are in need of assistance.
Great service, always helpful and they have somebody to help out as fast as possible if we are in need of assistance.
Taylah (VIC), reviewed 3 months ago
I always find them costing less than others, and if not then they'll change a package to ensure that they still provide lower rates. Staff are also very friendly and helpful.
I always find them costing less than others, and if not then they'll change a package to ensure that they still provide lower rates. Staff are also very friendly and helpful.
Melissa (QLD), reviewed 3 months ago
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Make sure your energy plan is giving your the best value for your money. Compare the different electricity and gas plans and packages from Click Energy and other energy providers in your area on Mozo’s convenient comparison tool before you make a decision. Just enter your postcode and see the best energy options for you.
