Click Energy

The first Australian electricity retailer to be 100% online, Click Energy is committed towards making your energy solutions just a click away.

Who is Click Energy?

Established in 2006, Click Energy provides electricity, gas and solar power to domestic as well as business consumers. Because Click Energy cuts several overhead costs thanks to its online only feature, it promises cheaper rates and more savings on electricity plans.

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Where is Click Energy available?

Click Energy caters to electricity needs of residents as well businesses in Victoria, New South Wales, Queensland and South Australia and has also started retailing gas to consumers in Victoria.

ACT NSW QLD NT SA TAS WA VIC
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Click Energy electricity and gas plans and packages

Click Energy offers energy packages with attractive deals such as discounts for paying on time. Their account also comes with the flexibility of no lock-in contract or exit fees. This gives you more freedom in case you need to switch your account.

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Click Energy features to keep in mind

100% Online

Click Energy is perfect for the digital savvy consumers who don’t want to waste their time waiting to talk to a consultant to set up their energy plan. You can manage your account completely online. What’s more, because it’s digital, Click Energy is able to lower costs and pass on the savings in the form of cheap electricity.

Solar power

If you’re looking for solar energy, you can go for Click Shine, which is a solar plan that gives a 7% discount off your total bill plus a 10 cent retailer-funded feed-in tariff on electricity exported back into the grid.

Payment options

You can choose from a number of telephone as well as online payment methods to pay your Click Energy bills. Use the online bill payment facility or set up a direct debit from your credit card or bank account. You can also pay your bill over the phone by calling the team at Click Energy or use BPAY from your cheque, savings or credit card account.

Bill frequency

Generally, some of Click Energy’s plans work on monthly billing, while others have a quarterly cycle. But if you want to consider other options for your account, you can call the Click team to discuss alternative options. However, if you are in Victoria and have a smart meter, you will automatically be billed monthly.

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Switching and moving with Click Energy

As with everything else, Click Energy also allows you to move and switch your energy plan online. All you need to do is pick a plan for your area, feed in your details and confirm that you want to switch. Because Click energy gives you the added advantage of no lock in period or exit fees, it makes it that much easier to change your plan whenever required.

Click Energy customer reviews

The Mozo communicty has rated Click Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

The Mozo community has rated Click Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

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Click Energy Electricity
Overall
7.3 /10
Price
Bill clarity
Customer service
Green Friendly
181 reviews
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Click Energy Gas
Overall
6.0 /10
Price
Bill clarity
Customer service
Green Friendly
8 reviews

Recent Click Energy electricity and gas reviews

  • Click Energy Electricity review

    Overall rating   10 / 10
    Extremely cost-effective, excellent communication.

    I have been with Click for two years. They are extremely cost-effective, but their main strength is their communication. My previous supplier, with whom I was for over 30 years, was a total non-communicator, never answering emails and a phone wait of over 30 minutes was the norm. With Click Energy every email is always answered in a timely manner, problems or queries solved quickly, efficiently and with courtesy. I believe I have a great price, and that with perfect communication from them makes it an ideal collaboration.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Cynthia, New South Wales, reviewed 27 days ago
  • Click Energy Electricity review

    Overall rating   9 / 10
    Competitive premiums and great customer service

    Overall good!

    Price
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    8 / 10
    Less
    Charles, New South Wales, reviewed about 1 month ago
  • Click Energy Electricity review

    Overall rating   10 / 10
    Present with lower rate without applying discount

    They have lower rate to begin with, without having to apply for discount.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Less
    Meilee, New South Wales, reviewed 3 months ago
  • Click Energy Electricity review

    Overall rating   10 / 10
    Great rates and easy sign up.

    So happy with Click Energy, easy sign up online, bills emailed, great customer service and rewards for referring others to join.

    Price
    10 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Deborah, New South Wales, reviewed 4 months ago
  • Click Energy Electricity review

    Overall rating   8 / 10
    Great service and terrific prices.

    I love Click. We changed at the beginning of 2019 after 35 years with Origin. Origin made no attempt to keep us, even though we had never paid late. Origin was hard to communicate with - waiting on the phone for ages, taking a week to return emails. Click is a fantastic communicator, and so much cheaper. I send an email, get a reply, I can actually ring and get a person almost right away.

    Price
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    9 / 10
    Green Friendly
    9 / 10
    Less
    Cynthia, New South Wales, reviewed 5 months ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Compare Click Energy

    Make sure your energy plan is giving your the best value for your money. Compare the different electricity and gas plans and packages from Click Energy and some of the other energy providers in your area on Mozo’s convenient comparison tool. 

    Compare energy

    Find energy plans available in your area in just seconds.