Click Energy

The first Australian electricity retailer to be 100% online, Click Energy is committed towards making your energy solutions just a click away. In 2020, Click Energy was recognised for its competitive solar-friendly electricity plans with three Mozo Experts Choice Awards

Who is Click Energy?

Established in 2006, Click Energy provides electricity, gas and solar power to domestic as well as business consumers. Because Click Energy cuts several overhead costs thanks to its online only feature, it promises cheaper rates and more savings on electricity plans.

Compare energy

Find energy plans available in your area in just seconds.

map icon

Where is Click Energy available?

Click Energy caters to electricity needs of residents as well businesses in Victoria, New South Wales, Queensland and South Australia and has also started retailing gas to consumers in Victoria.

ACT NSW QLD NT SA TAS WA VIC
energy icon

Click Energy electricity and gas plans and packages

Click Energy offers energy packages with attractive deals such as discounts for paying on time. Their account also comes with the flexibility of no lock-in contract or exit fees. This gives you more freedom in case you need to switch your account.

key icon

Click Energy features to keep in mind

100% Online

Click Energy is perfect for the digital savvy consumers who don’t want to waste their time waiting to talk to a consultant to set up their energy plan. You can manage your account completely online. What’s more, because it’s digital, Click Energy is able to lower costs and pass on the savings in the form of cheap electricity.

Solar power

If you’re looking for solar energy, you can go for Click Shine, which is a solar plan that gives a 7% discount off your total bill plus a 10 cent retailer-funded feed-in tariff on electricity exported back into the grid.

Payment options

You can choose from a number of telephone as well as online payment methods to pay your Click Energy bills. Use the online bill payment facility or set up a direct debit from your credit card or bank account. You can also pay your bill over the phone by calling the team at Click Energy or use BPAY from your cheque, savings or credit card account.

Bill frequency

Generally, some of Click Energy’s plans work on monthly billing, while others have a quarterly cycle. But if you want to consider other options for your account, you can call the Click team to discuss alternative options. However, if you are in Victoria and have a smart meter, you will automatically be billed monthly.

truck icon

Switching and moving with Click Energy

As with everything else, Click Energy also allows you to move and switch your energy plan online. All you need to do is pick a plan for your area, feed in your details and confirm that you want to switch. Because Click energy gives you the added advantage of no lock in period or exit fees, it makes it that much easier to change your plan whenever required.

Click Energy customer reviews

The Mozo communicty has rated Click Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

The Mozo community has rated Click Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.

Icon of Electricity
Click Energy Electricity
Overall
7.4 /10
Price
Bill clarity
Customer service
Green Friendly
202 reviews
Icon of Gas
Click Energy Gas
Overall
6.0 /10
Price
Bill clarity
Customer service
Green Friendly
8 reviews

Recent Click Energy electricity and gas reviews

  • Click Energy Electricity review

    Overall rating   8 / 10
    Great service.

    Great communication. They send texts when bill is due, which is very handy.

    Price
    6 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    7 / 10
    Less
    Angela, Queensland, reviewed about 23 hours ago
  • Click Energy Electricity review

    Overall rating   8 / 10
    Were great, now just good.

    I stayed with Click a long time ago because they came to Qld with big discounts. I now have solar, and they were paying the best feed in tariff at the time but their charges on grid power were higher. For me it didn’t matter because my system is so big and I’m the only person at home so my account is in a lot of credit. I’m sad that AGL has now bought them out and I ll be checking prices etc soon.

    Price
    7 / 10
    Customer service
    10 / 10
    Less
    Jodie, Queensland, reviewed 6 days ago
  • Click Energy Electricity review

    Overall rating   9 / 10
    Happy with their service.

    Competitive pricing. Answer calls promptly. No hanging on the end of the phone for ages. Change over to solar was efficient. Issues are dealt with quickly. On occasions has required a second phone call.

    Price
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    9 / 10
    Less
    Robyn, South Australia, reviewed 10 days ago
  • Click Energy Electricity review

    Overall rating   9 / 10
    Hoping for ongoing great service from new provider

    Our provider Click Energy is about to become part of AGL.Click will disappear. Report can only refer to Click service - It has been outstanding for some years with substantial solar rebates.. All interaction on a personal basis has been a pleasure..

    Price
    9 / 10
    Bill clarity
    9 / 10
    Customer service
    9 / 10
    Less
    Leo, Queensland, reviewed 16 days ago
  • Click Energy Electricity review

    Overall rating   9 / 10
    Competitive Rate

    I think their rate is competitive.rate

    Price
    9 / 10
    Bill clarity
    10 / 10
    Customer service
    10 / 10
    Green Friendly
    10 / 10
    Less
    Meilee, New South Wales, reviewed 24 days ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Compare Click Energy

    Make sure your energy plan is giving your the best value for your money. Compare the different electricity and gas plans and packages from Click Energy and some of the other energy providers in your area on Mozo’s convenient comparison tool. 

    Compare energy

    Find energy plans available in your area in just seconds.