With over 15 years experience, Origin Energy is one of Australia’s leading energy retailers servicing over 4.3 million customers in Victoria, South Australia, Queensland, New South Wales and ACT.
Origin Energy provides gas and other energy related services to households and businesses across Victoria, South Australia, Queensland, New South Wales and ACT. If you’re busy scouring the market for a gas plan and live in one of these states, an Origin Energy plan is worth considering.
Origin Energy plan gives you the option to choose an individual gas plan or a dual fuel service. The tariffs and discounts in an Origin Energy plan generally vary from state to state. You could be eligible for a number of attractive discounts depending on whether you pay on time and if you sign up to an energy plan online. Simply having your account for a minimum of 12 months entitles you to a guaranteed discount with some Origin plans. You won’t have to pay any exit fees with Origin Energy plans, which allows you the freedom and flexibility to change your plan at any time to suit your energy needs.
It’s easy to reduce your household’s energy footprint on the environment with Origin’s Green Gas option. Add Green Gas to your energy plan and Origin will offset the greenhouse emissions from your natural gas use through its Carbon Reduction Scheme. You can read further information on Origin’s Green Gas here.
You can choose to pay your energy bills off in weekly, fortnightly or monthly installments with Origin’s Easipay payment plan.
The Predictable Plan option lets you pay a fixed amount for your gas consumption for a period of 12 months no matter how much energy you use. You can choose to pay this fixed amount every month or fortnightly.
With Origin you can choose from a range of both online and offline payment options. You can pay your energy bills via credit card, direct debit, BPAY or Centrepay which is a convenient option if you receive support payments from Centrelink. If you don’t want to pay your energy bill online, you can do it the good old fashioned way via a cheque or money order or in person at the post office.
It only takes a few minutes to sign up for an online Origin Energy account. From checking your account summary and paying your energy bills to tracking your energy use over time you’ll be able to fully manage your energy account from the comfort of your couch.
Do your homework on the government concessions and rebates available in your state as well as any specific eligibility requirements. For instance if you’re using a life support machine, you may be eligible for a rebate across a number of states including Victoria, Queensland and NSW. You can apply for any appropriate concessions via your online Origin Energy account or fill in the concession card form.
Origin’s Power On gives eligible customers, who are experiencing hardship and in danger of getting disconnected, access to information and bill payment assistance options to help them manage their energy bills.
If you want to sign up to an Origin gas plan for your energy needs, you’ll be required to complete a quick online application form. Keep in mind Origin’s customer support service is available to assist you at any stage during this application process. For extra convenience, Origin has extended its customer service call centre hours to now include weeknights and Saturdays and you can even request a call back from an Origin agent obligation free.
If you’re moving houses and want to transfer your Origin energy services to your new address, the process is fairly simple. You will need to call up Origin’s customer support with information of your new address, primary contact details and the date you want your power connected. It’s a good idea to choose the connection date as least one day before you move in, because Origin will turn on your power sometimes between 7am and midnight.
The Mozo communicty has rated Origin Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
To help you choose the right energy plan, Mozo asked Origin customers to review their gas services on a range of different features from bill clarity and pricing to customer satisfaction and green energy. Here’s a summary of the ratings over the past 12 months and some recent reviews for you to read.
they are so unhelpful, customer service is bad. Had an issue with my 1st bill as I believed they charged very highly, they just extended for 2 weeks not even until the next bill which they said to receive to be able to do the comparison, then they cancelled the contract immediately after the extension
Origin have made it impossible for customers to contact them by phone , the call goes to Manilla and is answered by a person who knows absolutely nothing about the companies operation, and can not give any useful advice at all. We have changed over to Kleenheat. We can speak to a Kleenheat employee based in our state.
Whether you’re moving houses or thinking about switching energy providers, it pays to compare the market to find the energy plan that’s right for you. Simply enter your postcode in Mozo’s comparison tool and you’ll be able to compare Origin’s gas plans with other energy provider plans in your area.