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Origin Energy Gas

Origin Energy

Origin Energy is an integrated energy company that retails natural gas as well as electricity to residential as well as business customers in Australia. Origin Energy also received a 2019 Mozo Experts Choice Award for its gas plan in the small business gas category for New South Wales. 

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Who is Origin Energy?

With over 15 years experience, Origin Energy is one of Australia’s leading energy retailers servicing over 4.3 million customers in Victoria, South Australia, Queensland, New South Wales and ACT.


Origin Energy availability

ACT NSW QLD NT SA TAS WA VIC

Where is Origin Energy gas available?

Origin Energy provides gas and other energy related services to households and businesses across Victoria, South Australia, Queensland, New South Wales and ACT. If you’re busy scouring the market for a gas plan and live in one of these states, an Origin Energy plan is worth considering.

Origin Energy gas plans and packages

Origin Energy plan gives you the option to choose an individual gas plan or a dual fuel service. The tariffs and discounts in an Origin Energy plan generally vary from state to state. You could be eligible for a number of attractive discounts depending on whether you pay on time and if you sign up to an energy plan online. Simply having your account for a minimum of 12 months entitles you to a guaranteed discount with some Origin plans. You won’t have to pay any exit fees with Origin Energy plans, which allows you the freedom and flexibility to change your plan at any time to suit your energy needs.

Origin Energy plans

  • Gas


Origin Energy features to keep in mind

Green energy optionGreen energy option

It’s easy to reduce your household’s energy footprint on the environment with Origin’s Green Gas option. Add Green Gas to your energy plan and Origin will offset the greenhouse emissions from your natural gas use through its Carbon Reduction Scheme. You can read further information on Origin’s Green Gas here.

Easipay planEasipay plan

You can choose to pay your energy bills off in weekly, fortnightly or monthly installments with Origin’s Easipay payment plan.

Predictable planPredictable plan

The Predictable Plan option lets you pay a fixed amount for your gas consumption for a period of 12 months no matter how much energy you use. You can choose to pay this fixed amount every month or fortnightly.

Multiple payment optionsMultiple payment options

With Origin you can choose from a range of both online and offline payment options. You can pay your energy bills via credit card, direct debit, BPAY or Centrepay which is a convenient option if you receive support payments from Centrelink. If you don’t want to pay your energy bill online, you can do it the good old fashioned way via a cheque or money order or in person at the post office.

Manage your account onlineManage your account online

It only takes a few minutes to sign up for an online Origin Energy account. From checking your account summary and paying your energy bills to tracking your energy use over time you’ll be able to fully manage your energy account from the comfort of your couch.

ConcessionsConcessions

Do your homework on the government concessions and rebates available in your state as well as any specific eligibility requirements. For instance if you’re using a life support machine, you may be eligible for a rebate across a number of states including Victoria, Queensland and NSW. You can apply for any appropriate concessions via your online Origin Energy account or fill in the concession card form.

Power On programPower On program

Origin’s Power On gives eligible customers, who are experiencing hardship and in danger of getting disconnected, access to information and bill payment assistance options to help them manage their energy bills.


Switching and moving with Origin Energy

Switching

If you want to sign up to an Origin gas plan for your energy needs, you’ll be required to complete a quick online application form. Keep in mind Origin’s customer support service is available to assist you at any stage during this application process. For extra convenience, Origin has extended its customer service call centre hours to now include weeknights and Saturdays and you can even request a call back from an Origin agent obligation free.

Moving

If you’re moving houses and want to transfer your Origin energy services to your new address, the process is fairly simple. You will need to call up Origin’s customer support with information of your new address, primary contact details and the date you want your power connected. It’s a good idea to choose the connection date as least one day before you move in, because Origin will turn on your power sometimes between 7am and midnight.

Origin Energy customer reviews

To help you choose the right energy plan, Mozo asked Origin customers to review their gas services on a range of different features from bill clarity and pricing to customer satisfaction and green energy. Here’s a summary of the ratings over the past 12 months and some recent reviews for you to read.

Origin Energy Gas

Overall 7.1

Price

Bill clarity

Customer service

Green Friendly

174 Reviews

Recent Origin Energy gas reviews

Origin Energy

Origin Energy Gas review

Overall rating   10 / 10

Reliable service and support

Have never had a problem with their service.

Full review

Have never had a problem with their service.

    Price   10 / 10

    Bill clarity   10 / 10

    Customer service   10 / 10

Less

Joanne, New South Wales, reviewed 9 days ago

Origin Energy

Origin Energy Gas review

Overall rating   3 / 10

Far too expensive

Far too expensive, needs to be cheaper.

Full review

Far too expensive, needs to be cheaper.

    Price   2 / 10

    Bill clarity   5 / 10

    Customer service   5 / 10

    Green Friendly   3 / 10

Less

Glenda, Victoria, reviewed 16 days ago

Origin Energy

Origin Energy Gas review

Overall rating   9 / 10

Great customer focus with competitive prices.

Origin Energy provides LPG for areas of the North Coast that rely on gas for cooking, hot water and heating. Their service is super efficient; you can order facilities online and via telephone. Their delivery is never more than one week after the...

Full review

Origin Energy provides LPG for areas of the North Coast that rely on gas for cooking, hot water and heating. Their service is super efficient; you can order facilities online and via telephone. Their delivery is never more than one week after the order is placed and has always been on time. I would recommend their product and their pricing is competitive.

    Price   8 / 10

    Bill clarity   10 / 10

    Customer service   9 / 10

    Green Friendly   8 / 10

Less

Warren, New South Wales, reviewed 23 days ago

Origin Energy

Origin Energy Gas review

Overall rating   0 / 10

Not customer focused and not trustworthy

Was continually overcharged for gas and ended up going to the Energy Ombudsman to reconcile. Origin were totally unhelpful and the process was really stressful and took two years to sort out. In the end we disconnected our gas and went all...

Full review

Was continually overcharged for gas and ended up going to the Energy Ombudsman to reconcile. Origin were totally unhelpful and the process was really stressful and took two years to sort out. In the end we disconnected our gas and went all electric. The staff handling your issues are totally unhelpful and there is no office anywhere to go and meet with them to sort out your issues.

    Price   0 / 10

    Bill clarity   0 / 10

    Customer service   0 / 10

Less

Antoinette, Victoria, reviewed 23 days ago

Origin Energy

Origin Energy Gas review

Overall rating   10 / 10

Pricing could be improved.

Excellent provider. Pricing could be improved.

Full review

Excellent provider. Pricing could be improved.

    Price   9 / 10

    Bill clarity   9 / 10

    Customer service   9 / 10

    Green Friendly   9 / 10

Less

John, New South Wales, reviewed 29 days ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Compare Origin Energy

Whether you’re moving houses or thinking about switching energy providers, it pays to compare the market to find the energy plan that’s right for you. Simply enter your postcode in Mozo’s comparison tool and you’ll be able to compare Origin’s gas plans with other energy provider plans in your area.

  • Compare Energy

    Find energy plans available in your area in just seconds.

  • Compare now
 
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