Tango Energy was founded in 2012 and is the retail branch of Pacific Hydro Australia. Pacific
Hydro Australia are responsible for developing and operating wind, solar and hydro farms
across Victoria, South Australia and Western Australia.
Tango Energy currently offer electricity to residential customers and businesses in Victoria and New South Wales.
Tango Energy plans offer competitive market rates without the need for complex discounts. All plans have no lock in contracts and provide a one-year benefit period, where rates are fixed for one year. Victorian customers can choose from the Home/Business Select plan or the Tango Blue plan. The Tango Blue is GreenPower accredited, meaning for every amount of electricity used by the customer, an equal amount of certificates are purchased in renewables. New South Wales customers are offered the Home/Business Select plan.
Tango Energy is committed to low energy costs with a clear conscience. As they are owned by Pacific Hydro – one of Australia’s largest generators of renewable energy – by supporting Tango, you are supporting renewable energy in Australia. Tango also offer a GreenPower accredited plan – Tango Blue – where an equivalent amount of energy used by the customer is purchased from renewable energy sources. This again contributes to Australia’s growing renewable energy sector, helping us achieve a greener future.
With Tango Energy you can choose from a number of payment options such as direct debit, BPAY and Credit Card. You also have the option to pay your bill in person at any Australia Post office branch. Alternatively, you can mail a cheque or money order along with your payment slip to their Melbourne address.
Tango Energy offers a range of concessions for its energy customers. Rebates are state based and you will need to look up the eligibility criteria for each scheme individually. Some common concessions include low income rebate, pensioner concession and medical concession. If you think you are eligible for any of the concessions then call the hotline number provided on the Tango Energy website for further information.
If you want to move or switch your electricity plan to Tango Energy, you will need to complete an online application or call its customer service hotline.
The Mozo communicty has rated Tango Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
How are Tango Energy rated by the Mozo community?
I like that Tango keeps their pricing structure simple and affordable; no complicated “pay on time” discount schemes that always makes you feel that you are out of pocket. Service provision is pretty fast too. Going forward, customer service needs to be open during weekends for a better experience.
Tango Energy office based in Victoria so ten out of ten for a start, which makes them so easy to reach, by phone, especially if a problem arises. Throughout my association with this company I have found that their customer service is excellent and they will go the extra mile to make sure that any of my enquiries or questions are swiftly dealt with and always to my satisfaction. I find their electricity rates are more than competitive and I would not hesitate to recommend Tango Energy to family, friends and acquaintances.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.
An increasing number of electronics and rising energy prices mean that it’s important for you to regularly compare electricity plans to make sure you’ve got a competitive deal. Use Mozo’s user-friendly energy comparison tool to compare Tango Energy with other available electricity providers in your area.