Bluestone home loans

Total lack of communication between departments Unable to meet deadlines. Don’t use

Has any one asked for a moratorium on the interest during Covid. If so was it granted, and if not were you told why the answer was no. As any one asked for proof as to its Bluestone policy to refuse.

My mother refinanced her mortgage with Bluestone and during this time of Covid-19 they did not reduce the interest rate which is close to 7% interest on her home loan. I called on behalf of my mother as my name is on as a 3rd party contact and I was told it was not what they do - disgusting especially at this time when rates are less than 1%. My mother is a pensioner and I am assisting to pay her loan which is about $600/week. Also because she is a pensioner we cannot refinance this Bluestone loan. Stay clear away from Bluestone there are plenty of other more reasonable and fairer lenders.

As others have said stay clear of this company for mortgages. Interest rates are not competitive. Customer service is appalling. Refused to discuss rendering any assistance and put me through to the hardship department when I was reporting my payment would be 2 days late. I have been bullied repeatedly by this mob. I sold my beloved house to get rid of this noose around my neck!

If I had of been around when my father took out a reverse mortgage from these guys I would have done my research. Unfortunately for a company like this they thrive on the people that don't understand a hell of a lot. When my father borrowed against the home $15000 turned into $111,000 over 5 years that he had to pay. Instead of this company taking his house, we decided to sell the house and pay out the balance. They then decided they wanted another $20,000 on top of the $111,000 to exit. This company is nothing but a money hungry company that everyone needs to stay clear off. They are disrespectful to say the least and its immoral and unethical to offer a person a loan on their home and charge such an exorbitant interest rate.