Kogan Insurance pet insurance

You and your pet have a range of policies to choose from. Whether your pet is a homebody cat or an adventuresome puppy, Kogan has coverage options for you.  

You can see what you can expect from Kogan across their coverage in the table above. Check Kogan’s product disclosure statement (PDS) for the full terms and conditions.

For all the pet insurance policies by Kogan, one optional benefit covered is Routine Care. Kogan Pet Insurance promotes responsible pet ownership and hence, provides routine care benefit options for certain preventive healthcare treatments.  

(Check your certificate of insurance if routine care is available to you and for the treatments available to you.)

There is no waiting period for vet expenses related to routine care benefits. 

There are quite a few exclusions to your Kogan Pet Insurance policy. Here are a few to get you started:

• Pre-existing conditions 
• dental procedures
• fractured teeth
• elective treatments
• Breeding
• Obstetrics
• routine or preventive treatments (certain treatments mentioned under routine care will be taken care of if you have bought it.) 

Read the general exclusions mentioned in Section 5 of your policy’s PDS thoroughly.

There are two ways in which you can make a claim with Kogan Pet Insurance: 

1. Pet Portal 
2. Postal claims

For both these types, you will be required to submit the invoice and your vet’s notes. If it is the first time that you’re making a claim, then Kogan will also require you to provide vet consultations notes for the life of your pet. If you have adopted your pet at a later age, then Kogan will also require you to provide them with the ownership date. 

Before making a claim with Kogan Pet Insurance, make sure that you have made the full payment. 

With a Kogan Pet Insurance policy you can cancel anytime. The cancellation will be effective once it has been confirmed by Kogan. 

For cancellations, call 1300 001 738 or send Kogan an email and discuss the options that might be available for you. 

A pro-rata refund will be issued for the remaining periods where premiums are paid annually minus the government and statutory charges applicable.