I rate Adelaide Bank 10/10 for having there Customer service rating acheivable for acuratsy in keeping us on the alert. And for helping us with the mortgage payment. If we are left behind, we can then catch up and keep infront.
I have always found the staff at the ANZ bank to be courteous and helpful. The bank manager explained everything to us whilst we were still shopping for a loan. It was the service and attention that we received that made our decision. We have recommended this bank to our friends and they were all happy with the service they received. The bank manager has since moved on, however, he was instrumental in assisting my brother when he was looking to buy a property and again received the same service at the new location.
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WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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