I like this bank because the interest rates are competitive and the customer service at my local branch is outstanding. There are a lot of pros which include ample ATM accesses (being part of Westpac), great customer service, great online/mobile banking experience. The only con I have experienced thus far is when I went into the branch to apply for a guarantor release the branch manager was unsure of the new online application process. This made me slightly uncertain about whether we were doing it correctly. However, she quickly assured me by making phone calls and double checking certain questions.
Excellent rates offered on home loan for both personal and investment. Had been easy dealing with customer service. Their online banking app is user friendly.
Bendigo Bank provides a reliable, friendly service to regional people. It is close by, convenient, the service is comprehensive, competitive rates and they also reinvest in the local community.
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