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Adelaide Bank customer reviews

Overall rating
6.8/10
Price
6.3/10
Features
5.9/10
Customer service
6.8/10
Convenience
6.7/10
Trust
6.9/10
Based on 801 reviews as rated by the Mozo community. More about the mozo ratings

Recent Adelaide Bank customer reviews

  • Adelaide Bank Home Loan

    Adelaide Bank is insecure bank and not helpful

    The interest rate is low which is an advantage of the ADELAIDE BANK to get customers. Meanwhile, when I have scam financial, the Bank was not helpful at all. They will tell you have to fix the problems yourself such as other departments to get it fixed even if I have had about 10 unauthorised transactions from 26/8/2021-16/11/2021. For me, I already called 3 times to tell them about the scams in my account and they told me to call Paypal to stop people stealing money from our account( we both did not have Adelaide bank account link with Paypal at all) and call financial crime to ask “How is it going with our case” because Adelaide bank could not call Financial crime to check our case. Not like the other banks, they suspected and asked straight away when my account have had suspicous transactions, also will help me do everything and I only waited my money came back.

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    Vy, Victoria, reviewed 7 months ago
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  • Adelaide Bank Savings Account

    Very good

    Very friendly.

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    Cathrine, South Australia, reviewed 12 months ago
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  • Adelaide Bank Bank Account

    I usually don't trust banks, but this one is A-OK!

    I like this bank because the interest rates are competitive and the customer service at my local branch is outstanding. There are a lot of pros which include ample ATM accesses (being part of Westpac), great customer service, great online/mobile banking experience. The only con I have experienced thus far is when I went into the branch to apply for a guarantor release the branch manager was unsure of the new online application process. This made me slightly uncertain about whether we were doing it correctly. However, she quickly assured me by making phone calls and double checking certain questions.

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    Ngon, South Australia, reviewed over 1 year ago
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  • Adelaide Bank Credit Card

    Mid-range bank, good service.

    Really friendly when you call with a problem, not of their making. Easy to use, no issues.

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    Maria, New South Wales, reviewed about 2 years ago
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  • Adelaide Bank Personal Loan

    Pretty good.

    All good.

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    Mark, Queensland, reviewed over 2 years ago
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  • Adelaide Bank Car Loan

    Local, friendly and inclusive service

    Bendigo Bank provides a reliable, friendly service to regional people. It is close by, convenient, the service is comprehensive, competitive rates and they also reinvest in the local community.

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    Shaun, Western Australia, reviewed over 3 years ago
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  • Adelaide Bank Debit Card

    great

    great

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    Less
    Daniel, South Australia, reviewed almost 7 years ago
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  • Adelaide Bank Term Deposit

    Awesome, pretty awesome

    It's a good review

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    Less
    James, , reviewed over 7 years ago
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