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Adelaide Bank customer reviews

Overall rating
6.8/10
Price
6.3/10
Features
5.9/10
Customer service
6.9/10
Convenience
6.7/10
Trust
7.0/10
Based on 797 reviews as rated by the Mozo community. More about the mozo ratings

Recent Adelaide Bank customer reviews

  • Adelaide Bank Home Loan

    Overall rating   1 / 10
    Good initially but..........

    After returning my signed documents to Tic Toc lawyers and not hearing anything, I chased up with them what is happening only to be told that the paperwork had been sent to my settlement agent. As I had not been advised that I needed to get an agent prior to finalising so therefore there was no agent, I asked what would have happened if I had not chased up the delay. The online chat told me that I had to have a conveyancing officer which I argued it was not a legal requirement but rather just the "easiest" way to complete the transaction. It is obvious that once Tic Toc get the commission from signing up a customer to Adelaide Bank they forget about them.

    Price
    8 / 10
    Features
    5 / 10
    Customer service
    1 / 10
    Convenience
    5 / 10
    Trust
    1 / 10
    Less
    Richard, Western Australia, reviewed about 20 hours ago
    More Adelaide Bank home loan customer reviews
  • Adelaide Bank Savings Account

    Overall rating   10 / 10
    Very good

    Very friendly.

    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Less
    Cathrine, South Australia, reviewed 27 days ago
    More Adelaide Bank savings account customer reviews
  • Adelaide Bank Bank Account

    Overall rating   8 / 10
    I usually don't trust banks, but this one is A-OK!

    I like this bank because the interest rates are competitive and the customer service at my local branch is outstanding. There are a lot of pros which include ample ATM accesses (being part of Westpac), great customer service, great online/mobile banking experience. The only con I have experienced thus far is when I went into the branch to apply for a guarantor release the branch manager was unsure of the new online application process. This made me slightly uncertain about whether we were doing it correctly. However, she quickly assured me by making phone calls and double checking certain questions.

    Price
    8 / 10
    Features
    9 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    9 / 10
    Less
    Ngon, South Australia, reviewed 7 months ago
    More Adelaide Bank bank account customer reviews
  • Adelaide Bank Credit Card

    Overall rating   8 / 10
    Mid-range bank, good service.

    Really friendly when you call with a problem, not of their making. Easy to use, no issues.

    Price
    9 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    10 / 10
    Trust
    9 / 10
    Less
    Maria, New South Wales, reviewed about 1 year ago
    More Adelaide Bank credit card customer reviews
  • Adelaide Bank Personal Loan

    Overall rating   8 / 10
    Pretty good.

    All good.

    Price
    8 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Mark, Queensland, reviewed over 1 year ago
    More Adelaide Bank personal loan customer reviews
  • Adelaide Bank Car Loan

    Overall rating   10 / 10
    Local, friendly and inclusive service

    Bendigo Bank provides a reliable, friendly service to regional people. It is close by, convenient, the service is comprehensive, competitive rates and they also reinvest in the local community.

    Price
    9 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Less
    Shaun, Western Australia, reviewed over 2 years ago
    More Adelaide Bank car loan customer reviews
  • Adelaide Bank Debit Card

    Overall rating   4 / 10
    great

    great

    Price
    4 / 10
    Features
    4 / 10
    Customer service
    4 / 10
    Convenience
    4 / 10
    Trust
    4 / 10
    Less
    Daniel, South Australia, reviewed about 6 years ago
    More Adelaide Bank debit card customer reviews
  • Adelaide Bank Term Deposit

    Overall rating   10 / 10
    Awesome, pretty awesome

    It's a good review

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    James, , reviewed over 6 years ago
    More Adelaide Bank term deposit customer reviews
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