6.8 / 10

based on 786 reviews as rated by Mozo community

Adelaide Bank home loans

Adelaide Bank began in 1994, and in 2007, merged with Bendigo Bank. It’s now the dedicated intermediary lending branch of the merged organisation, which means when you take out a home loan with Adelaide Bank, you’re in the hands of experienced and devoted mortgage professionals.

What home loans do Adelaide Bank offer?

Rates and fees verified as correct at 29 October, 2020. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

If you’re after the security of fixed rates with a no-frills mortgage solution, check out the fixed rate home loan on offer from Adelaide Bank. Available for up to 95% of the property’s value, starting from $10,000, this loan comes with the ability to make free redraws (minimum applies), free extra repayments up to $20,000 p.a. and the use of an offset account. You can also choose to split your loan between fixed and variable interest rates. For all this, you’ll pay application, settlement and monthly service fees.

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments ‡

2.94% p.a.

3.02% p.a.

$15.00 monthly

$498

2.44% p.a.

2.89% p.a.

$15.00 monthly

$498

2.94% p.a.

2.82% p.a.

$0.00

$498

2.44% p.a.

2.70% p.a.

$0.00

$498

2.79% p.a.

3.20% p.a.

$15.00 monthly

$498

2.59% p.a.

3.15% p.a.

$15.00 monthly

$498

2.79% p.a.

3.01% p.a.

$0.00

$498

2.59% p.a.

2.96% p.a.

$0.00

$498

Variable Rate Home Loans

For borrowers who are after a bit more flexibility, the Adelaide Bank variable rate options are available for amounts starting at $10,000 up to 95% of the property's value. You have the option to split your loan between fixed and variable rates, as well as to make unlimited free extra repayments, and free redraws (minimum applies). Opt for the SmartFit home loan offer and you’ll also have the use of an offset account, although the SmartSaver lacks this feature. Like the fixed rate alternative, you’ll pay settlement, application and monthly fees on variable rate home loans.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments ‡

3.23% p.a.

3.46% p.a.

$15.00 monthly

$498

2.73% p.a.

2.96% p.a.

$15.00 monthly

$498

3.43% p.a.

3.66% p.a.

$15.00 monthly

$498

3.23% p.a.

3.27% p.a.

$0.00

$498

2.73% p.a.

2.77% p.a.

$0.00

$498

3.43% p.a.

3.47% p.a.

$0.00

$498

3.23% p.a.

3.46% p.a.

$15.00 monthly

$498

3.03% p.a.

3.26% p.a.

$15.00 monthly

$498

3.23% p.a.

3.27% p.a.

$0.00

$498

3.03% p.a.

3.07% p.a.

$0.00

$498

WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

‡ Results from this calculation are estimates only as individual lenders apply different formulas. Actual repayments will depend on your individual circumstances and interest rate changes.

Adelaide Bank home loan features in a glance

Offset icon

Offset account

Unless you opt for the variable rate SmartSaver offer, you’ll have the use of an offset account to help cut down interest costs while you pay off your Adelaide Bank home loan.

Image of coins

Fee-free extra repayments

Pay off your home loan faster and save on interest by making free additional repayments. Just remember that these extra repayments are capped at $20,000 p.a. on fixed terms, but unlimited on variable rate offers.

Repayment Icon

Flexible repayment schedule

Make your repayments monthly, fortnightly or weekly - whatever suits your budget best!

How are Adelaide Bank home loans rated?

Mozo users have rated Adelaide Bank home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
Adelaide Bank home loans
Overall
6.6/10
Price
Features
Customer service
Convenience
Trust

286 Reviews

Recent Adelaide Bank home loan reviews

Adelaide Bank Home Loan review
Overall 10/10
Adelaide Bank - Care about their customers

Refinanced our home loan with Adelaide Bank mid 2019 for our investment home which will be for our retirement. They have been amazing from the very beginning and throughout COVID-19. Reduced our rate twice without us asking, customer service is excellent. Called us 3 times so far throughout COVID-19 to check on us if we need assistance - you cannot ask for a better bank.

Read full review

Refinanced our home loan with Adelaide Bank mid 2019 for our investment home which will be for our retirement. They have been amazing from the very beginning and throughout COVID-19. Reduced our rate twice without us asking, customer service is excellent. Called us 3 times so far throughout COVID-19 to check on us if we need assistance - you cannot ask for a better bank.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Deborah, New South Wales reviewed 6 days ago
Adelaide Bank Home Loan review
Overall 1/10
Waste of time and money, Don't bother.

I can honestly say Adelaide (and Bendigo) Bank is the most disfunctional bank I have ever dealt with. After applying for an 80% LVR home loan through one of their affiliated loans channels where I was provided repeated assurances that my financial position passed their credit assessment policy we arranged for valuations, credit assessment and all our documentation to be sent. Once it reached the bank for approval they decided at that point to tell us that they had "additional internal" policies which they did not disclose to either their affiliated loans manager nor us which meant that they could only offer to finance our home loan at an unreasonably low 60% LVR. Even worse, when we tried to engage with the bank to work out compromise options they flat out refused to entertain the idea even after escalating the matter to their executive management team. After struggling to work out a way to fund a 60% LVR loan and coming up with a solution, finally putting through a final application we were then told that the bank wanted us to pay down an additional $140k for an unrelated loan we had in order to qualify for a 60% LVR loan which we were applying for. In summary, this bank managed to waste 3 months of my life by advertising a product which they had no intention of allowing us to qualify for in its advertised form, a clear example of bait advertising, but were happy for us to waste our time and money attempting to 'apply' for. The communication and the way we have been treated throughout the loans process is nothing short of disgraceful and I hope by sharing this review it will help warn others that attempting to do business with this bank is an unnecessary waste of time and money.

Read full review

I can honestly say Adelaide (and Bendigo) Bank is the most disfunctional bank I have ever dealt with. After applying for an 80% LVR home loan through one of their affiliated loans channels where I was provided repeated assurances that my financial position passed their credit assessment policy we arranged for valuations, credit assessment and all our documentation to be sent. Once it reached the bank for approval they decided at that point to tell us that they had "additional internal" policies which they did not disclose to either their affiliated loans manager nor us which meant that they could only offer to finance our home loan at an unreasonably low 60% LVR. Even worse, when we tried to engage with the bank to work out compromise options they flat out refused to entertain the idea even after escalating the matter to their executive management team. After struggling to work out a way to fund a 60% LVR loan and coming up with a solution, finally putting through a final application we were then told that the bank wanted us to pay down an additional $140k for an unrelated loan we had in order to qualify for a 60% LVR loan which we were applying for. In summary, this bank managed to waste 3 months of my life by advertising a product which they had no intention of allowing us to qualify for in its advertised form, a clear example of bait advertising, but were happy for us to waste our time and money attempting to 'apply' for. The communication and the way we have been treated throughout the loans process is nothing short of disgraceful and I hope by sharing this review it will help warn others that attempting to do business with this bank is an unnecessary waste of time and money.

Customer service
1/10
Trust
1/10
Less
Li, New South Wales reviewed 2 months ago
Adelaide Bank Home Loan review
Overall 3/10
Wouldn't recommend.

Their rates and offset are OK, but their account fees are exorbitant. I'm tired of the $40 dishonour/overdrawn fees. Don't get caught by their EFTPOS fees either :-(

Read full review

Their rates and offset are OK, but their account fees are exorbitant. I'm tired of the $40 dishonour/overdrawn fees. Don't get caught by their EFTPOS fees either :-(

Price
5/10
Features
5/10
Customer service
5/10
Convenience
5/10
Trust
1/10
Less
Tay, New South Wales reviewed 4 months ago
Adelaide Bank Home Loan review
Overall 4/10
What customer service?

It took 3 months and more emails and phone calls than I can count to refinance my three mortgages. They then gave me a higher rate than promised. Finally they agreed to a lower rate if I fixed my loans but this took more than a month of emails and phone calls. Have dealt with four customer service consultants now and all have lost documents and not returned calls. Customer service is an oxymoron where Mortgagehouse is concerned.

Read full review

It took 3 months and more emails and phone calls than I can count to refinance my three mortgages. They then gave me a higher rate than promised. Finally they agreed to a lower rate if I fixed my loans but this took more than a month of emails and phone calls. Have dealt with four customer service consultants now and all have lost documents and not returned calls. Customer service is an oxymoron where Mortgagehouse is concerned.

Price
8/10
Features
6/10
Customer service
1/10
Convenience
3/10
Trust
1/10
Less
Carol, New South Wales reviewed 4 months ago
Adelaide Bank Home Loan review
Overall 10/10
No complaints what so ever

They have fantastic to deal with. Have been there for all our needs when required.

Read full review

They have fantastic to deal with. Have been there for all our needs when required.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Alan, Queensland reviewed 6 months ago

What do you need to apply for a Adelaide Bank home loan?

To apply for a home loan with Adelaide Bank, you’ll first need to set up an interview with a mortgage broker affiliated with the bank. They’ll help you sort out your application, and for that, you’ll need to:

  • know your gross annual income
  • know the figure of any other income you earn
  • provide details of your assets (such as savings accounts, property or shares)
  • provide a list of your liabilities (including things like credit cards and personal loans)

Home loan quick links